Summary
Time is always on our minds in very practical ways—apportioning it for various projects, creating and prioritizing tasks, calendaring, and tracking deadlines and deliverables. Time does, however, have more abstract qualities that require our attention. It drives how we imagine future worlds, set our organizations' visions, track technological trends, manage our enterprises, plan our careers, roadmap our products, and choreograph our people. Each of these activities vary in scale and size, and each has its own cadence. Some focus on years, some on months, some on weeks, some on days. In this talk, Elizabeth Churchill will discuss ways of thinking about time in UX beyond classic, practical notions of "time management". She'll share personal stories from the enterprise and the academy, and invite a conversation about personal journeys of personal life long impact in UX.
Key Insights
-
•
Social interaction is crucial for building trust in workplace settings.
-
•
Modern collaborative tools integrate social dynamics with digital productivity.
-
•
Historical tool usage informs current design practices and user engagement.
-
•
Creating spaces that encourage collaboration can lead to increased productivity.
-
•
Cultural differences impact how technology is adopted and utilized in enterprises.
-
•
Measurement of tools' effectiveness can influence management decisions on resource allocation.
-
•
Legacy projects can inform the development of future tools within organizations.
-
•
Understanding user experience is key to designing effective enterprise solutions.
-
•
Communal spaces enhance team cohesion and communication.
-
•
Engagement metrics can justify investments in non-customer-facing projects.
Notable Quotes
"We created spaces that looked like channels on a TV."
"This unusual tool started to raise the use of productivity-oriented tools."
"The social dynamics of technology adoption play a critical role."
"Public displays foster engagement and trust among teams."
"Material design is a framework for creating web and mobile experiences."
"Time management in collaboration is more than just meeting deadlines."
"We observed how cultural practices impact technology uptake."
"Effective teams integrate across silos to enhance productivity."
"The creation of trust leads to better communication tools."
"We're mining our practices to track impact over time."
















More Videos

"It's essential to approach service design from a holistic system perspective, considering all interdependencies."
Ed MullenDesigning the Unseen: Enabling Institutions to Build Public Trust
November 16, 2022

"I think the most effective strategic research we can do is work that provides an occasion for expanding our organization's fields of future possibility."
Peter LevinSolve a Problem Here, Transform a Strategy There: Research as an Occasion for Expanding Organizational Possibility
March 25, 2024

"We have been meeting every month for a few years now."
Bria Alexander Benson Low Natalya Pemberton Stephanie GoldthorpeOKRs—Helpful or Harmful?
January 20, 2022

"As an operational excellence team, we are trying every single day doing our best to enable design"
Kate Koch Prateek KalliFlex Your Super Powers: When a Design Ops Team Scales to Power CX
September 30, 2021

"Internal champions can speak up and say, hey, we should be using this."
Amy MarquezINVEST: Discussion
June 15, 2018

"The cost of failure is education."
Brenna FallonLearning Over Outcomes
October 24, 2019

"It's not just about being a resilient employee; it's about the nurture aspect too."
Brian MossWhat Does it Mean to be a Resilient Research Team?
March 9, 2022

"We only add a product to this survey if it's used by more than 50% of our employees."
Adel Du ToitGet Your CFO To Say: 'Our Strategic Goal is User Obsession'
June 10, 2022

"Design remains core to what we do; we’re sort of like super apps design plus."
Kate Koch Jean-Claire FitschenFlex Your Super Powers: When a Design Ops Team Scales to Power CX
September 29, 2021