Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Have fun with statistics?
Summary
Let’s face it, many of us feel daunted by statistics. But we also know that colleagues and clients ask whether our research has “statistically significant” results. Erin’s book Design for Impact helps you to test your hypotheses about improving design, and she guides you through deciding on your effect sizes to help you get those statistically significant results. Caroline’s book Surveys That Work talks about “significance in practice” and she’s not all that convinced about whether it’s worth aiming for statistical significance. Watch this lively session where Erin and Caroline compared and contrasted their ideas and approaches - helped by your questions and contributions.
Key Insights
-
•
Statistical significance often confuses practitioners because it requires mentally flipping hypotheses and disproving nulls, which is cognitively demanding.
-
•
Effect size is critical to understanding whether a change detected by statistics is meaningful in practice, a concept often neglected in statistics education.
-
•
Fast progress isn't necessarily good progress; teams benefit from slowing down and using statistics to ensure they're moving in the right direction.
-
•
Engineers can be reluctant to implement experiments due to the extra coding load, but they respond well when they understand the learning value gained.
-
•
Survey results (the numerical outcomes) are often confused with the number of respondents required for statistical significance, leading to misunderstandings.
-
•
Statistical thresholds like 95% confidence can be adjusted depending on project needs; lower confidence levels are sometimes acceptable.
-
•
A good hypothesis often starts as an intuitive guess, which gets refined over time through repeated testing and data collection.
-
•
Qualitative and quantitative research should be viewed as complementary tools in a holistic research approach rather than opposed methods.
-
•
AI tools can help generate first drafts of survey questions, but human-centered pilot testing is essential to avoid errors and misinterpretations.
-
•
It's common and acceptable to act on results that are significant in practice but not statistically significant, especially when outcomes clearly affect users.
Notable Quotes
"Statistics is hard because you have to flip flop in your head: think of a hypothesis, then a null hypothesis, then try to disprove the null."
"People confuse statistical significance with significance in practice — they want to know if the change is meaningful, not just mathematically significant."
"Fast is not a virtue in and of itself; moving slower and acting with intention ensures you go in the right direction."
"Engineers hate writing more code, so getting them to buy into experiments means showing the value of the learning on the other side."
"You can have an effect size that matters in practice but isn’t statistically significant, like five users failing a key task in usability testing."
"Most science starts with somebody pulling a number out of their ass — it’s okay to start with a gut instinct or guess."
"Statistics is another tool in our toolbox, part of a hierarchy of evidence that includes qualitative and quantitative methods."
"AI can create first drafts of survey questions, but unless you pilot test with real humans, you won’t know if your audience gets it."
"A lot of people think 95% confidence is the only way, but you can adjust confidence levels based on your situation and needs."
"Start with basics like means, minimums, and ranges — statistics rapidly becomes less mysterious and more useful with practice."
Or choose a question:
More Videos
"Listen is a skill that is not emphasized enough in leadership."
Reginé GilbertAsking the Right Questions: Life, Hope and Moving Forward During the Pandemic
June 10, 2022
"Enterprise work is never done — you ship something, then come back to fix and improve it."
Melinda BelcherInsider preview of Enterprise Experience 2020
May 28, 2020
"Tools alone guarantee nothing. What really changes the game is where they sit in your workflow and how teams work together around them."
Claire DhooscheCoordinating chaos: Preventing workflow fragmentation when everyone accelerates with AI
June 9, 2026
"I was very conscious of what I perceived might be impatience from stakeholders watching the interview."
Steve Portigal Susan Simon-Daniels Tamara Hale Randolph Duke IIWar Stories LIVE! Q&A-Discussion
March 30, 2020
"We’re always taking suggestions for new apps to add to the tools map for later iterations."
JP Allen Holly HoldenNavigating the UX Tools Landscape
October 1, 2021
"Starting small with local meetups or internal talks helps you test and improve your material before bigger stages."
Louis Rosenfeld Jemma Ahmed Christian Crumlish Uday Gajendar Chris GeisonCoffee with Lou #3: What Makes for a Successful UX Conference Presentation?
May 2, 2024
"Design system adoption exploded when we focused on the needs of everyone who builds, extends, or uses it."
Luca RagerEmpowering Gaming at Scale: How Xbox Builds Powerful, Automated, and Distributed Design Systems with Sketch
September 30, 2021
"WMBE is a certification that requires paperwork but helps bring more diversity to contracting."
Emily LessardRFPs Without Tears: Writing Inclusive RFPS that Don't Scare Away Talent
December 9, 2021
"Almost half of UX teams reported budgets are unchanged despite increased demand for UX."
Dana Bishop2022: The Year UX Demonstrates its Business Impact
March 11, 2022
