Rosenverse

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Have fun with statistics?
Thursday, December 12, 2024 • Rosenfeld Community
Share the love for this talk
Have fun with statistics?
Speakers: Caroline Jarrett and Erin Weigel
Link:

Summary

Let’s face it, many of us feel daunted by statistics. But we also know that colleagues and clients ask whether our research has “statistically significant” results. Erin’s book Design for Impact helps you to test your hypotheses about improving design, and she guides you through deciding on your effect sizes to help you get those statistically significant results. Caroline’s book Surveys That Work talks about “significance in practice” and she’s not all that convinced about whether it’s worth aiming for statistical significance. Watch this lively session where Erin and Caroline compared and contrasted their ideas and approaches - helped by your questions and contributions.

Key Insights

  • Statistical significance often confuses practitioners because it requires mentally flipping hypotheses and disproving nulls, which is cognitively demanding.

  • Effect size is critical to understanding whether a change detected by statistics is meaningful in practice, a concept often neglected in statistics education.

  • Fast progress isn't necessarily good progress; teams benefit from slowing down and using statistics to ensure they're moving in the right direction.

  • Engineers can be reluctant to implement experiments due to the extra coding load, but they respond well when they understand the learning value gained.

  • Survey results (the numerical outcomes) are often confused with the number of respondents required for statistical significance, leading to misunderstandings.

  • Statistical thresholds like 95% confidence can be adjusted depending on project needs; lower confidence levels are sometimes acceptable.

  • A good hypothesis often starts as an intuitive guess, which gets refined over time through repeated testing and data collection.

  • Qualitative and quantitative research should be viewed as complementary tools in a holistic research approach rather than opposed methods.

  • AI tools can help generate first drafts of survey questions, but human-centered pilot testing is essential to avoid errors and misinterpretations.

  • It's common and acceptable to act on results that are significant in practice but not statistically significant, especially when outcomes clearly affect users.

Notable Quotes

"Statistics is hard because you have to flip flop in your head: think of a hypothesis, then a null hypothesis, then try to disprove the null."

"People confuse statistical significance with significance in practice — they want to know if the change is meaningful, not just mathematically significant."

"Fast is not a virtue in and of itself; moving slower and acting with intention ensures you go in the right direction."

"Engineers hate writing more code, so getting them to buy into experiments means showing the value of the learning on the other side."

"You can have an effect size that matters in practice but isn’t statistically significant, like five users failing a key task in usability testing."

"Most science starts with somebody pulling a number out of their ass — it’s okay to start with a gut instinct or guess."

"Statistics is another tool in our toolbox, part of a hierarchy of evidence that includes qualitative and quantitative methods."

"AI can create first drafts of survey questions, but unless you pilot test with real humans, you won’t know if your audience gets it."

"A lot of people think 95% confidence is the only way, but you can adjust confidence levels based on your situation and needs."

"Start with basics like means, minimums, and ranges — statistics rapidly becomes less mysterious and more useful with practice."

Sharon Banh
Reimagining research: What does the field need to grow? [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Brenna Fallon
Learning Over Outcomes
2019 • DesignOps Summit 2019
Gold
Rachel Radway
The Many Paths Of Design Operations
2022 • DesignOps Summit 2022
Gold
George Abraham
Design Systems To-Go: Reimagining Developer Handoff, and Introducing App Builder (Part 2)
2021 • DesignOps Summit 2021
Gold
Joshua Graves
We Need To Talk: Navigating Conversations with Your Boss (Part 1 of 3)
2025 • Rosenfeld Community
Jake Burghardt
Stop wasting research: Create new value with insight summaries
2025 • Rosenfeld Community
Kristin Taylor
Building Bridges Across Organizational Silos
2022 • Civic Design 2022
Gold
Neil Barrie
Widening the Aperture: The Case for Taking a Broader Lens to the Dialogue between Products and Culture
2024 • Advancing Research 2024
Gold
Joerg Beringer
Scaling User Research with AI: Continuous Discovery of User Needs in Minutes
2025 • Designing with AI 2025
Gold
Alexia Cohen
Increasing Health Equity and Improving the Service Experience for Under-Served Latine Communities in Arizona
2024 • Advancing Service Design 2024
Gold
Jorge Arango
The Best of Both Worlds: How to Integrate Paper and Digital Notes (1st of 3 seminars)
2024 • Rosenfeld Community
Mark Interrante
Collaboration Flows in Product Development
2017 • Enterprise Experience 2017
Gold
Ana Maria Montero Barrantes
The Authentic UX Talent Show
2024 • Enterprise Experience 2020
Gold
Louis Rosenfeld
Founder’s Welcome
2022 • Design in Product 2022
Gold
Russ Unger
Getting Out from Under Everyone: How to Escape the Paralysis of Getting Started
2016 • Enterprise UX 2016
Gold
Ebru Namaldi
Designing the Designer’s Journey: Scaling Teams, Culture, and Growth Through DesignOps
2025 • DesignOps Summit 2025
Conference

More Videos

Randolph Duke II

"I hadn’t realized that we were both going to need that advice."

Randolph Duke II

War Stories LIVE! Randy Duke II

March 30, 2020

Corey Nelson

"Build relationships before you need them. You can’t create them when the house is on fire."

Corey Nelson Amy Santee

Layoffs

November 15, 2022

Landon Barnes

"Mixed methods research, combining qualitative and quantitative, gives the fullest understanding of customer experience."

Landon Barnes

Are My Research Findings Actually Meaningful?

March 10, 2022

Amy Bucher

"Self-report is not the end all; people often don’t know why they behave certain ways, especially regarding automatic motivations like deeply ingrained mental models."

Amy Bucher

Harnessing behavioral science to uncover deeper truths

March 12, 2025

David Sternberg

"Momentum in users is like energy in fluid—strong motivation drives fast, decisive movement."

David Sternberg

Uncovering the hidden forces shaping user behavior

July 17, 2025

Deanna Smith

"Not everything that is faced can be changed, but nothing can be changed until it is faced."

Deanna Smith

Leading Change with Confidence: Strategies for Optimizing Your Process

September 23, 2024

Jennifer Strickland

"Provocative prototypes provoke conversation and surface unspoken values."

Jennifer Strickland

Adopting a "Design By" Method

December 9, 2021

Rachel Posman

"We realized we were solving problems of a design practice when our organization had actually scaled to an organizational level."

Rachel Posman John Calhoun

A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)

November 19, 2020

Gina Mendolia

"Service design is 10% connecting the dots and 90% creating the conditions that bring those dots closer together."

Gina Mendolia

Therapists, Coaches, and Grandmas: Techniques for Service Design in Complex Systems

December 3, 2024