Rosenverse

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Have fun with statistics?
Thursday, December 12, 2024 • Rosenfeld Community
Share the love for this talk
Have fun with statistics?
Speakers: Caroline Jarrett and Erin Weigel
Link:

Summary

Let’s face it, many of us feel daunted by statistics. But we also know that colleagues and clients ask whether our research has “statistically significant” results. Erin’s book Design for Impact helps you to test your hypotheses about improving design, and she guides you through deciding on your effect sizes to help you get those statistically significant results. Caroline’s book Surveys That Work talks about “significance in practice” and she’s not all that convinced about whether it’s worth aiming for statistical significance. Watch this lively session where Erin and Caroline compared and contrasted their ideas and approaches - helped by your questions and contributions.

Key Insights

  • Statistical significance often confuses practitioners because it requires mentally flipping hypotheses and disproving nulls, which is cognitively demanding.

  • Effect size is critical to understanding whether a change detected by statistics is meaningful in practice, a concept often neglected in statistics education.

  • Fast progress isn't necessarily good progress; teams benefit from slowing down and using statistics to ensure they're moving in the right direction.

  • Engineers can be reluctant to implement experiments due to the extra coding load, but they respond well when they understand the learning value gained.

  • Survey results (the numerical outcomes) are often confused with the number of respondents required for statistical significance, leading to misunderstandings.

  • Statistical thresholds like 95% confidence can be adjusted depending on project needs; lower confidence levels are sometimes acceptable.

  • A good hypothesis often starts as an intuitive guess, which gets refined over time through repeated testing and data collection.

  • Qualitative and quantitative research should be viewed as complementary tools in a holistic research approach rather than opposed methods.

  • AI tools can help generate first drafts of survey questions, but human-centered pilot testing is essential to avoid errors and misinterpretations.

  • It's common and acceptable to act on results that are significant in practice but not statistically significant, especially when outcomes clearly affect users.

Notable Quotes

"Statistics is hard because you have to flip flop in your head: think of a hypothesis, then a null hypothesis, then try to disprove the null."

"People confuse statistical significance with significance in practice — they want to know if the change is meaningful, not just mathematically significant."

"Fast is not a virtue in and of itself; moving slower and acting with intention ensures you go in the right direction."

"Engineers hate writing more code, so getting them to buy into experiments means showing the value of the learning on the other side."

"You can have an effect size that matters in practice but isn’t statistically significant, like five users failing a key task in usability testing."

"Most science starts with somebody pulling a number out of their ass — it’s okay to start with a gut instinct or guess."

"Statistics is another tool in our toolbox, part of a hierarchy of evidence that includes qualitative and quantitative methods."

"AI can create first drafts of survey questions, but unless you pilot test with real humans, you won’t know if your audience gets it."

"A lot of people think 95% confidence is the only way, but you can adjust confidence levels based on your situation and needs."

"Start with basics like means, minimums, and ranges — statistics rapidly becomes less mysterious and more useful with practice."

Ask the Rosenbot
Louis Rosenfeld
Opening Remarks
2023 • Advancing Research 2023
Gold
Brigette Metzler
Scaling ResearchOps: Helping Researchers do Their Best Work
2020 • Advancing Research 2020
Gold
Denise Jacobs
Interactive Keynote: Social Change by Design
2024 • Enterprise Experience 2020
Gold
Christopher Noessel
AI of the now: Designing for Agents
2024 • Rosenfeld Community
Doug Powell
DesignOps and the Next Frontier: Leading Through Unpredictable Change
2025 • DesignOps Summit 2025
Gold
Sarah Brooks
Fireside chat with Sarah Brooks and Jen Pahlka
2021 • Civic Design Community
Robin Beers
Panel: Excellence in Communicating Insights
2024 • Advancing Research 2024
Gold
Emily Eagle
Can't Rewind: Radio and Retail
2019 • Enterprise Experience 2019
Gold
Angy Peterson
More Than Technology: Personalized Public Sector Experiences
2021 • Civic Design 2021
Gold
Frances Yllana
Theme 2 Intro
2024 • DesignOps Summit 2024
Gold
Sam Proulx
SUS: A System Unusable for Twenty Percent of the Population
2021 • DesignOps Summit 2021
Gold
Louis Rosenfeld
Coffee with Lou
2024 • Rosenfeld Community
Frances Yllana
DesignOps Exposed: What do our peers really think of us?
2025 • DesignOps Summit 2025
Gold
Kyle Godbey
Non-linear service design for complex adaptive systems
2025 • Rosenfeld Community
Dave Malouf
Theme 3: Introduction and Provocation
2024 • DesignOps Summit 2020
Gold
Fisayo Osilaja
[Demo] The AI edge: From researcher to strategist
2024 • Designing with AI 2024
Gold

More Videos

Robert Schwartz

"If you can crack the code on making a child and their parents more comfortable in healthcare, you can map those principles to adults."

Robert Schwartz

We're Here for the Humans

June 9, 2017

Aditi Ruiz

"Product managers are trying to keep up with deadlines but often launch hard-to-use features hoping to make them better later."

Aditi Ruiz Christian Crumlish Farid Sabitov

Pulse Check: Empathy Mapping Your Product Manager, Pt. 2

December 6, 2022

Sam Proulx

"Screen readers let us jump directly to content, replicating visual skimming of a web page."

Sam Proulx

SUS: A System Unusable for Twenty Percent of the Population

June 9, 2021

Taylor Jennings

"Tags are a balance; project tags are wild and flexible, global tags must be controlled to avoid chaos."

Taylor Jennings Joe Nelson Alex Knoll

Repository Retrospective: Learnings from Introducing a Central Place for UX Research

March 9, 2022

Ned Dwyer

"Everybody approaches it with a lot of curiosity and empathy."

Ned Dwyer Jadyn Aguilar

The Future of DesignOps is Tool Consolidation

September 23, 2024

Alla Weinberg

"Connection means feeling seen, heard, and valued; that’s what creates psychological safety."

Alla Weinberg

Design Teams Need Psychological Safety: Here’s How to Create It

September 9, 2022

Maria Giudice

"Change really cannot be done by any individual person. Change is a team sport."

Maria Giudice

Remaking the Making Company: Moving from Product to Experience

June 9, 2016

Ali Jeffery

"Sustainability is not just about the environment, it’s about community."

Ali Jeffery Sheri Chudow

How DesignOps Helped Enable Wall Street to Work Remotely

October 22, 2020

Louis Rosenfeld

"How do you influence bosses who don’t understand design, product, or technology? That’s a key challenge."

Louis Rosenfeld Christian Crumlish

Opening Remarks

November 29, 2023