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Summary
Join us for a conversation on how Dropbox is powering community programs through Design Ops. Michelle Morrison, a senior design program manager, shares how her team is thinking about community building in a time of crisis and how she frames community and culture as business problems worth solving.
Key Insights
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Design Ops enables creative freedom by empowering individual ideas.
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Investing in employee projects can yield high returns for the organization.
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Creating a supportive community fosters inclusivity and diversity in design.
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A 200-person design team at Dropbox supports various specialties including UX and branding.
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The importance of establishing frameworks for measuring progress in design operations.
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Empowering underrepresented groups is key to fostering a balanced workplace.
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Crisis moments provide opportunities for teams to experiment and grow.
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Sustaining community connections is essential in remote work environments.
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Measuring non-metric success can enhance team engagement and trust.
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The future of design operations lies in community resilience and adapting to change.
Notable Quotes
"Companies can be afraid to embrace innovative side projects."
"Design Ops helps makers create effectively and thrive."
"Investing in individual ideas has a long-term positive impact."
"At Dropbox, community initiatives are run like business units."
"Education and mentorship are crucial for fostering talent."
"Design Ops is a discipline held to the same standards as product design."
"True culture transformation requires commitment from all team members."
"Daily personal check-ins can greatly enhance team dynamics."
"The best ideas for change often come from collective brainstorming sessions."
"A handwritten note can significantly strengthen team relationships."
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