Live Sensemaking: How Might We Move from Operations to Orchestration?
Summary
Join Sophia Prater, creator of the Object-Oriented UX (OOUX) framework, as she brings together the key themes from the Operations as Orchestration speakers. Through live sensemaking, Sophia will connect the ideas of organizational understanding, shared governance, and embedded judgment into a cohesive perspective on the future of human-centered operations. Attendees will leave with a clearer picture of how these ideas fit together—and what they can begin applying immediately within their own organizations.
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