Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Panel: Excellence in Communicating Insights
Gold
Tuesday, March 26, 2024 • Advancing Research 2024
Share the love for this talk
Panel: Excellence in Communicating Insights
Speakers: Robin Beers , Nalini Kotamraju and Andy Warr
Link:

Summary

Insights wither and die when they gather dust on the shelf. Excellence in research is only excellence when data is turned to insight, those insights made actionable and are told in stories which engage, inspire and provoke. Our esteemed panel of research leaders will be sharing their best practices for ensuring that insights are heard, acted upon and given the power to become received wisdom which drive business’ forward.

Key Insights

  • The importance of having a voice and using it is paramount.

  • Making sure leadership knows who you are is a first step to being heard.

  • Understanding power dynamics at the table can shape how effectively you convey your message.

  • Follow-up communications are critical, as insights can’t just be shared in a meeting.

  • Research insights can be delivered in engaging and memorable ways, such as creative packaging of information.

  • Persistence in communication is essential, even when faced with resistance.

  • Insights must live beyond reports to create lasting impact within organizations.

  • Tailoring your communication to your audience drastically improves the chances of being heard.

  • Synthesis is a vital skill for researchers that often gets overlooked in favor of analysis.

  • Each person’s journey in finding their voice can inspire others and create a ripple effect of change.

Notable Quotes

"One voice counts and one difficult voice can change the world."

"When the world is silent, even one voice makes a difference."

"It’s important to understand the power dynamics at the table."

"You need to continually think about bringing back your insights."

"Research reports are often a coffin where insights go to die."

"What’s the worst that can happen here?"

"The word analytical is often synonymous with intelligence, but we should appreciate synthesis too."

"Budgeting tools created by bankers were often out of touch, as nobody budgets; they track."

"We need to be working at multiple time horizons simultaneously."

"Persistence is key in advocating for insights that matter."

More Videos

Sahibzada Mayed

"You have not lost your rights, you don't lose your humanity."

Sahibzada Mayed

The Politics of Radical Research: A Manifesto

March 27, 2023

Dave Hora

"The right partnerships allow you to make a greater impact over time."

Dave Hora

Advice for Establishing Research

December 8, 2022

Gabrielle Verderber

"Encourage team adoption by sharing documentation widely and pinning it in accessible channels."

Gabrielle Verderber

Documentation Your Team Will Actually Use

October 3, 2023

Raven Veal

"The first step is to identify where and how we might be exclusionary."

Raven Veal

Dark Metrics: Illuminating the Negative Impact of Digital Health Design

March 12, 2021

Gretchen Anderson

"Delivery is a must. There's no failure, it's not an option."

Gretchen Anderson

Scaling the Human Center

June 8, 2017

Craig Brookes

"If you're tweaking words repeatedly, you likely have a UI problem, not a content problem."

Craig Brookes Andreas Huebner Morgan Quinn

"Just Make it Look Good" and Other Ways We're Misunderstood

June 11, 2021

Sarah Auslander

"Establishing a presence across digital and physical platforms was key to our success."

Sarah Auslander

Incremental Steps to Drive Radical Innovation in Policy Design

November 18, 2022

Joe Meersman

"If you think of sprints as a playbook, then that playbook needs improvement."

Joe Meersman Pooria Sohi

Use AI to Drive Outcomes that Go Beyond the Design Sprint

September 25, 2024

Saara Kamppari-Miller

"We’ve created an inclusive design maturity model to guide our progress."

Saara Kamppari-Miller

Inclusive Design is DesignOps

September 29, 2021