Summary
Lou Rosenfeld opens Enterprise UX 2023 Day Two by welcoming participants and recapping the conference themes covered so far: systems thinking and information architecture on Day One, followed by artificial intelligence and machine learning moderated by Hussan Oakley, and data design led by Gaar on Day Two. Lou shares important housekeeping information about the conference website, time zone settings, sponsor sessions, and how to access recorded sessions. He highlights the commitment of sponsors like Balsamiq, Loom, and Pinterest to providing valuable non-sales content for free and promotes special offers in the digital swag bag, including discounts on Rosenfeld Media books such as Donna Leach Hus’s "Hear the Leader’s Journey." Lou announces an experimental informal virtual gathering to foster community connection post-conference, inviting speakers and attendees to join for an open discussion. He stresses the importance of coming to sessions with a learning agenda and encourages attendees to engage by posting questions for speakers in Slack channels. The team supporting the event includes noted scribes like Dave Nicholson, who captures detailed notes, and others who compile resources and visual content to enhance participant experience. Lou concludes by reaffirming the conference’s code of conduct, emphasizing emotional support and safety among attendees, thus underlining the community’s values of kindness and inclusion.
Key Insights
-
•
Enterprise UX 2023 is structured around four key themes over two days: systems thinking, information architecture, AI/machine learning, and data design.
-
•
Hussan Oakley moderates the crucial first half of Day Two focusing on AI and machine learning, emphasizing its growing importance in enterprise UX.
-
•
Sponsor sessions are content-rich, non-sales oriented, and free, featuring well-known UX experts like Alo Weinberg and Sam Pru.
-
•
The conference platform provides dynamic time zone adjustments, enhancing accessibility for a global audience.
-
•
Recorded sessions are made available to registered attendees, allowing for flexible on-demand learning.
-
•
The event fosters ongoing community engagement through Slack channels, Q&A threads, and informal meetups post-conference.
-
•
Dave Nicholson, a senior UX designer at PwC, leverages his business analyst background to produce detailed, speedy note-taking that enriches the conference documentation.
-
•
Encouraging attendees to set a personal learning agenda helps deepen engagement and helps frame expectations throughout the day.
-
•
Rosenfeld Media offers discounts on relevant UX literature during the conference, supporting continued professional development.
-
•
The code of conduct is actively enforced and emphasized to maintain a safe, supportive environment, encouraging participants to look out for one another emotionally.
Notable Quotes
"We have four themes over two days: systems thinking, information architecture and knowledge management, AI and machine learning, and designing the data."
"Sponsor-led sessions are not sales pitches but packed with great content from real all-star UX professionals."
"If you talk about the conference in social, please use the eUX 2023 hashtag and help us spread the word."
"You can change the time zone via a pull-down menu on the program page, and all session times will adjust accordingly."
"We want you to come in with a learning agenda—it’ll help you get more out of the event."
"Our sponsor sessions are recorded and accessible to registered attendees so you can watch them anytime."
"Dave Nicholson is a true hero—he captures incredible detail and speed in his notes."
"Code of conduct is not window dressing; it’s a front door to a process that supports your safety and comfort."
"We’re doing an experimental open session at the end of the day to just shoot the breeze about UX, enterprise, and the state of the world."
"It’s better to err on the side of kindness and emotional support toward colleagues who might be struggling."
Or choose a question:
More Videos
"Mykelaan’s story is a playbook on dealing with very difficult high-rank stakeholders."
Lada GorlenkoTheme 1: Intro
January 8, 2024
"If it’s not sold at Amazon or Costco, it’s probably not in my house — not because I love those companies but because of their consistency."
Sam ProulxOnline Shopping: Designing an Accessible Experience
November 29, 2023
"We realized that the extended design discipline needed to regain some design ops activities to function properly."
Benjamin RealShowing the Value of DesignOps by Not Having a DesignOps Team
October 21, 2020
"Culture design is the flesh that makes the bones of organizational design come alive through behaviors and interactions."
Steve ChaparroBringing Into Alignment Brand, Culture and Space
August 13, 2020
"Many UXers do feel stuck and care about climate, but they’re really not sure how to contribute professionally."
Sara ConklinA UXer’s 12-Month Journey from Climate Concern to Climate Credibility
June 26, 2025
"Craft is a pet issue for me; it remains central even in massive enterprise projects."
Uday GajendarTheme 1: Introduction
June 9, 2021
"The future of civic design is systemic, mission-driven, ethical, inclusive, and regenerative, considering all living things."
Christian BasonInnovating With People: Unleashing the Potential of Civic Design
December 8, 2021
"Design review is a time to get comfortable feeling vulnerable and stay curious and open. - Kelly"
Erika Kincaid Brenna Heaps Jessica TsukimuraConnecting the Dots: How to Foster Collaboration and Build a Strong Design Review Culture
June 8, 2022
"Steve Jobs said design is the fundamental soul of a man-made creation, expressing itself beyond just surface veneer."
Hugh DubberlyProblems with Problems: Reconsidering the Frame of Designing as Problem-Solving
June 19, 2019