Key Insights

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  Recruitment agencies typically require a two-week quoting and setup process before starting data collection.

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  User Interviews allows immediate project launch with a median first participant arrival time of just three hours.

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  Researchers gain full transparency on who applied, qualified, and confirmed directly via a dashboard with User Interviews.

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  User Interviews includes built-in fraud detection to prevent professional testers and scammers from skewing data.

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  Recruitment fees via agencies can range from $100 to $400 per participant plus administration fees; User Interviews fees range from $40 to $80 without upfront costs.

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  User Interviews enables direct messaging with participants throughout the recruitment and study process, reducing no-shows and enhancing troubleshooting.

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  Researchers can flex screening criteria on participants in real-time within User Interviews when necessary.

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  Scheduling integrates with Google and Outlook calendars, allowing researchers to set availability and avoid double bookings.

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  User Interviews supports various study types: 1-on-1 interviews, focus groups, diary studies, moderated and unmoderated research.

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  Pilot studies are recommended and easy to conduct on User Interviews to test screener questions and study protocols before full launch.

Notable Quotes