Summary
What is resilient enterprise design, and how can you incorporate it into your own enterprise organization? Craig Villamor is the VP of Product Experience & Design at AppDynamics and he talks about applying context and practicality to enterprise UX design to build resiliency.
Key Insights
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Consumerization of IT has created new opportunities and challenges for enterprise design.
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Resilience in design allows software to adapt without failure in the face of challenges.
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The context of work fundamentally influences user needs compared to consumer applications.
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Customization is crucial in enterprise software to meet diverse organizational requirements.
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Designing for flexibility can lead to unexpected benefits, like additional storage for outdoor gear in the house example.
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Rigid design principles can hinder responsiveness to user needs and market changes.
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Influence over control is essential; designs must guide users towards the best options without restricting them.
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Effective design systems support scalability and adaptability in enterprise applications.
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Prioritization of design principles aids in making informed decisions amidst complexity.
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Responsive design is just the beginning; enterprise applications need adaptable user experiences.
Notable Quotes
"Designing for the real world means dealing with the practical constraints of that reality."
"We need to balance the needs between the company that has bought the software and the user."
"When designing for a platform, build specific solutions and then generalize them."
"If you don’t have control over the presentation, you need to design for a universe of outcomes."
"Indecision in design projects leads to debt; decisions must be made promptly to avoid piling up that debt."
"Design systems are not just artifacts; they are living products that support ecosystems."
"Make it easy to do the right thing instead of just a little bit easier."
"Personalization matters; every organization is unique and needs to express their identity through software."
"Good design principles must be prioritized, distinct, and consumable by the entire organization."
"Design with flexibility in mind; resilient designs can bend without breaking."
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