Summary
Participating in a project or meeting with MURAL and not sure where to start? Learn the basics about the structure, experience, and key features of the app to succeed while collaborating, all from the perspective of a UX practitioner.
Key Insights
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Mural is designed as a remote-first digital workspace that supports hybrid and distributed teams.
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The platform enables spatial and relational organization of ideas, which aligns better with brain processing than linear slideshows.
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Mural includes facilitation tools like Summon, voting, and timers to guide workshops and collaborative activities.
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Visual collaboration in Mural spans ideation, research, low-fi wireframing, and high-fi review phases.
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Mural integrates frameworks such as Lean UX Canvas and Luma Institute methodologies enabling asynchronous facilitation.
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Mural serves as a virtual office space that breaks down traditional barriers of seniority and location by democratizing input.
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Design teams can import high-fidelity assets from tools like Figma into Mural to engage stakeholders unfamiliar with those tools.
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Mural excels in consultant and research contexts where structured, choreographed remote workshops are critical.
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Visitors and users might have restricted permissions such as image uploading depending on admin settings.
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Mural helps replace physical printouts and whiteboards with a shared digital canvas for comments, edits, and annotations.
Notable Quotes
"I use mural for a lot of research where I create interactive co-creative experiences with customers."
"Mural is not just a digital whiteboard — it is the digital office space where collaboration happens across time and space."
"With Mural, information is delivered two ways, not just one; everyone can contribute and view together."
"Holding down the C button lets you drag connectors to visually link objects in Mural."
"We use frameworks in Mural that come with built-in instructions enabling asynchronous facilitation."
"Mural’s facilitation superpowers allow you to conduct workshops with 30 people divided into groups seamlessly."
"We put high-fidelity designs in Mural so stakeholders unfamiliar with Figma can still comment and interact."
"Mural democratizes collaboration by letting people contribute regardless of seniority or location."
"You can pan around by holding the space bar and dragging to explore the Mural canvas freely."
"Most presentations at Mural happen inside Mural itself — slides are becoming a thing of the past."
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