Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Can Data and Ethics Live Together?
Gold
Friday, October 1, 2021 • DesignOps Summit 2021
Share the love for this talk
Can Data and Ethics Live Together?
Speakers: Matteo Gratton
Link:

Summary

Putting together a product as designers is a challenge on its own. But what happens when you take ethics, privacy, and data into account? What is the extent of the slippery slope about asking for and storing data? It’s understandable the key stakeholders need to keep an eye on the KPIs and factor data in when evaluating designs. However, should any ethical dilemmas be considered when gathering such data? Join Matteo Gratton, Design Advocate from Sketch, as he draws more attention to these important topics with real cases.

Key Insights

  • Data generation is an integral part of the digital world, creating both opportunities and complexities.

  • Ethics in data usage requires ongoing reflection and consideration, particularly in the role of designers and managers.

  • Not all data should be collected; designers can influence which data is necessary and ethical to gather.

  • Over-collection of data, especially sensitive personal information, can lead to privacy violations and user distrust.

  • Transparency in data practices fosters trust between users and companies, making it essential for ethical design.

  • Ethical decision-making in data management is not static and must evolve over time as societal standards shift.

  • User consent should be clear, informed, and not hidden behind complex interfaces or consent forms.

  • Data security and the duration of storage are also critical ethical considerations for companies.

  • Designers should advocate for minimal data collection practices while maximizing transparency across their platforms.

  • An ethical approach to data usage can differentiate conscientious products in a market increasingly scrutinizing user privacy.

Notable Quotes

"We are living in a world made of data and everything that is digital is generating it."

"Data per se are not the problem; it's the way we are using the data that can be problematic."

"As designers, we can decide what data is required for our applications to work."

"We should help our users follow a process and understand what could be useful for us and why."

"We can decide how to improve the trust of our users based on the way we are transparent with them."

"The greater part of progress is the desire to progress again."

"We are not allowing anyone else to be in a position of power based on the data we collect and share."

"The more data we have, the more difficult it is to find what we actually need."

"It’s important to be transparent so everyone knows what they can see about what they did."

"Ethical decisions will change over time; they're not static."

More Videos

Jacqui Frey

"The very innovation you may need might already be written."

Jacqui Frey

Flow and Superfluidity for Design Orgs

November 7, 2018

Laura Gatewood

"The words we use should enable clear paths of understanding so recipients know their role."

Laura Gatewood Laine Prokay

Beyond Buzzwords: Adding Heart to Effective Slack Communication

September 23, 2024

Johanna Kollmann

"Don't underestimate the skills you already have and how you can teach others."

Johanna Kollmann

Insights-Driven Product Strategy: Get your Research to Count

December 6, 2022

Bria Alexander

"We're closing out Design Ops 2024 with innovation curated by John Kuda."

Bria Alexander

Day 3 Welcome

September 25, 2024

Billy Carlson

"If you can get all of the people in an organization rowing in the same direction, you could dominate any industry."

Billy Carlson

Ideation tips for Product Managers

December 6, 2022

Catherine Dubut

"Don’t underestimate the power of storytelling in conveying users’ needs to stakeholders."

Catherine Dubut

Bridging Physical and Digital Spaces: Approaches to Retail Service Design

March 18, 2021

Kim Holt

"Always remember the power of your values in times of doubt and change."

Kim Holt Emma Wylds Pearl Koppenhaver Maisee Xiong

A Salesforce Panel Discussion on Values-Driven DesignOps

September 8, 2022

Adrian Howard

"Almost every product manager or developer... has a bad story about working with designers."

Adrian Howard

Sturgeon’s Biases

September 25, 2024

Asia Hoe

"I've learned to ask, to be invited to key stakeholder meetings."

Asia Hoe

Partnering with Product: A Journey from Junior to Senior Design

November 29, 2023