Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

D.E.A.R.R. Diaries (Discipline, Experience, Architecture, Reflection + Revolution)
Gold
Wednesday, November 16, 2022 • Civic Design 2022
Share the love for this talk
D.E.A.R.R. Diaries (Discipline, Experience, Architecture, Reflection + Revolution)
Speakers: Frances Yllana , Ann Buechner , Jess Jones and Betsy Ramaccia
Link:

Summary

Four female leads at Coforma reflect on their first year in civic design: a Product Design Lead, a Design Research Lead, a Content Design Lead and a DesignOps Lead. Using diaries, they'll journal about their prior experiences (10 years back), their first year at Coforma, and postulate on the 10 years ahead. Framed in their respective areas of practice, our four panelists will discuss design as discipline, as experience, as architecture and as vehicle for revolutionary change. We hope to uncover multi-potentialities within the civic design and technology space that could influence endless improvements within the private sector.

Key Insights

  • Self-reflection is crucial for personal and professional growth in design.

  • Civic design requires a service mindset rather than a 'hero' approach.

  • Navigating power dynamics is essential for effective collaboration.

  • Community relationships are paramount over transactional interactions.

  • Designers should focus on building inclusive experiences that center diverse perspectives.

  • The importance of vulnerability in acknowledging one's own biases and limitations.

  • Power can be both situational and relational, needing constant examination.

  • Long-term engagement with communities leads to more ethical and impactful design solutions.

  • Designers must consider the social and environmental impacts of their work.

  • There is potential for civic design to influence broader design methodologies in the private sector.

Notable Quotes

"I pondered who my work was for during the pandemic."

"Our journey reflects changes in design over time."

"It’s crucial to identify who we are truly serving in our work."

"Do we design for impact or for a sense of superiority?"

"Building trust and understanding is vital in civic design."

"How might we truly serve rather than reinforce existing power structures?"

"In designing with communities, we also learn to unlearn."

"Moving away from transactional relationships fosters deeper collaborations."

"Human-centered design must be inherent in technology, not an accessory."

"Self-reflection will guide our ongoing journeys in civic design."

More Videos

Jacqui Frey

"We are definitely kind of feeling out some phases."

Jacqui Frey

Flow and Superfluidity for Design Orgs

November 7, 2018

Laura Gatewood

"Each time we communicate, we share in the basic need for human connection."

Laura Gatewood Laine Prokay

Beyond Buzzwords: Adding Heart to Effective Slack Communication

September 23, 2024

Johanna Kollmann

"Your insights need to be framed in a way that talks to overall goals you're trying to achieve."

Johanna Kollmann

Insights-Driven Product Strategy: Get your Research to Count

December 6, 2022

Bria Alexander

"If you feel like there's a lag, we want to know about it."

Bria Alexander

Day 3 Welcome

September 25, 2024

Billy Carlson

"Designing for an edge case can benefit everyone."

Billy Carlson

Ideation tips for Product Managers

December 6, 2022

Catherine Dubut

"The most underutilized asset in a retail environment is the store employees themselves."

Catherine Dubut

Bridging Physical and Digital Spaces: Approaches to Retail Service Design

March 18, 2021

Kim Holt

"Onboarding processes should empower new hires to integrate smoothly into the team."

Kim Holt Emma Wylds Pearl Koppenhaver Maisee Xiong

A Salesforce Panel Discussion on Values-Driven DesignOps

September 8, 2022

Adrian Howard

"Those voices in a community of practice are not equally prominent."

Adrian Howard

Sturgeon’s Biases

September 25, 2024

Asia Hoe

"I taught myself graphic design and HTML and CSS, and that choice to be on Neopets in my space at the time really launched my career as a designer."

Asia Hoe

Partnering with Product: A Journey from Junior to Senior Design

November 29, 2023