Summary
The ultimate user experience is the one that's invisible—it's unexplained magic—like a gift without a special occasion. When the magic lasts, retained in the heart, beyond the memory of who created them, that's a true legacy. As we know, lasting experiences are few and far between. This keynote will share the UX journey of Citrix—through the successes, failures and stories of the company's former CEO. This session will wrap up our conference with the goal of expanding your insights and sparking inspiration as you take away the professional value and fun of Enterprise UX 2017.
Key Insights
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Legacy is a collective gift that extends beyond individual recognition.
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Focusing on making an impact can lead to financial success.
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Real leadership involves empowering your team to find answers.
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Design thinking is crucial for creating effective solutions.
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Human outcomes should drive business objectives and product design.
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Every employee serves a customer, and understanding this is essential.
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Embrace a culture of humility and respect to foster innovation.
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Legacy can be built through everyday contributions, not just monumental acts.
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Cultural values shape how a company operates and connects with its community.
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Persistent learning and adaptability are key for long-term growth.
Notable Quotes
"I love closing keynotes because you get the last word."
"If you focus on making an impact, you could actually make money."
"Legacy is a gift, and gifts last beyond the giver's lifetime."
"Our gift was to help people fundamentally live a better life."
"Authentic human outcomes are what we designed for at Citrix."
"Work is not a place; it’s about how you live and work better."
"A great company culture is built on integrity, respect, humility, and conviction."
"Design thinking helps unlearn traditional problem-solving approaches."
"Every person in an organization has a customer, and their experience matters."
"You can leave a legacy in three minutes with a simple act of kindness."
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