Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Navigating the UX Tools Landscape
Gold
Friday, October 1, 2021 • DesignOps Summit 2021
Share the love for this talk
Navigating the UX Tools Landscape
Speakers: JP Allen and Holly Holden
Link:

Summary

Research has to come together somewhere, happen somewhere, live somewhere, and—in order for it to have an impact on product—it has to be effectively shared somewhere. There are more user research tools than ever, and choosing among them can be overwhelming. That’s why the team at User Interviews created the UXR Tools Map, along with a searchable database of over 200 user research tools. We’ll talk about the process behind creating the map, plus share insights and examples of how to create the best stack for your team, regardless of budget.

Key Insights

  • The UX Research Tools Map is a response to the overwhelming number of research tools available and aims to simplify the selection process.

  • User research is often interdisciplinary, with many researchers not solely identifying as UX researchers.

  • Communication of research findings is crucial, but only 8% of stakeholders are aware of how to access these insights.

  • The latest edition of the tools map focuses on curation and usability, reducing the number of tools included for clarity.

  • Tools are increasingly multifunctional, making it more complex to categorize them effectively in the map.

  • The evolution of the tools map is inspired by similar frameworks like the LumaScape, transitioning from a simple spreadsheet to a visual map.

  • Maintaining a central spreadsheet allows for easy updates and helps keep the tools map current with industry changes.

  • Bus lines in the map reflect tools that could not be easily categorized but still hold value.

  • Design challenges included keeping the subway map theme while ensuring new tools are represented accurately and clearly.

  • The session encourages a community approach to suggesting tools and features for future iterations of the map.

Notable Quotes

"We wanted to see if we could make the tools map more usable for ourselves and other researchers."

"Research has to have an impact on the evolution of a product; it has to be shared."

"44% of people who do research don't know their research budget."

"Only two-thirds of people who do research describe their job as primarily research."

"Only 8% of stakeholders know how to access research results and do so often."

"The tools map is split up into five main categories and 18 subcategories."

"This year, we took a more editorial approach and trimmed down the tools included."

"The number of tools has become more complex with more crossover than ever before."

"The challenge was how to honor our old designs while making them new and fun."

"There are two illustrated animals hiding in the tools map; can you find them?"

George Abraham
Design Systems To-Go: Indigo.Design Overview and Exploring the Developer Workflow (Part 3)
2021 • DesignOps Summit 2021
Gold
Ana Ferreira
Designing Distributed: Leading Doist’s Fully Remote Design Team in Six Countries
2024 • DesignOps Summit 2020
Gold
Daniela Magaña Flores
Ahead of Competition: Learn What UX Benchmarking Can Do for Your Business Today
2022 • Advancing Research 2022
Gold
Brendan Jarvis
It was the Best of Times. It was the Worst of Times.
2024 • DesignOps Summit 2024
Gold
Josh Clark
Sentient Design, AI, and the Radically Adaptive Experience (1st of 3 seminars)
2025 • Rosenfeld Community
Carol Massa
Designing Health: Integrating Service Design, Technology, and Strategy to Transform Patient and Clinician Experiences
2024 • Advancing Service Design 2024
Gold
Ariel Kennan
Theme 2 Intro
2021 • Civic Design 2021
Gold
Erin Weigel
UX Lessons from running more than 1,200 A/B Tests
2024 • Rosenfeld Community
Nora Tejeda
Scaling Design Capabilities at BBVA Through a Self-service Design Model
2021 • Design at Scale 2021
Gold
Jen Cardello
Curating insight: Strategies for integrating knowledge across research functions
2025 • Advancing Research 2025
Gold
Landon Barnes
Are My Research Findings Actually Meaningful?
2022 • Advancing Research 2022
Gold
Liwei Dai
The Heart and Brain of the AI Research
2020 • Advancing Research 2020
Gold
Rich Mironov
How Can Product Managers and UXers Help Each Other (and Why are Product Folks so Annoying Sometimes)?
2022 • Design in Product 2022
Gold
Kit Unger
Theme 2: Introduction
2021 • Design at Scale 2021
Gold
Shan Shen
Translating UX Terms into Business Contexts
2023 • Design in Product 2023
Gold
Christian Crumlish
Introduction by our Conference Chair
2022 • Design in Product 2022
Gold

More Videos

Sheryl Cababa

"The act of mapping helps in evolving understanding and creating pathways for change."

Sheryl Cababa Alexis Oh

Thinking in systems to address climate with Sheryl Cababa

June 12, 2024

Louis Rosenfeld

"There's a lot happening that we feel we can be a part of."

Louis Rosenfeld Billy Carlson Jon Fukuda Maria Taylor

How AI will Change DesignOps Tooling

October 3, 2023

Kelly Dern

"It’s essential to account for various user needs, including temporary and situational disabilities."

Kelly Dern

AI as a Design Partner: How to Get the Most Out of AI Tools to Scale Your Process

October 3, 2023

Ariel Kennan

"Our work must reflect equity and care in how we operate."

Ariel Kennan

Theme Two Intro

November 17, 2022

Dave Malouf

"There's a lot of hype around hiring Design Ops, but what does that mean in practice for different companies?"

Dave Malouf Meredith Black Farid Sabitov

The Past, Present, and Future of DesignOps: a 2-part DesignOps Community Call (Part 1)

February 17, 2022

Sarah Rink

"If we can't do remote, that shouldn't mean we have to do it; context is crucial."

Sarah Rink

Remote User Research: Dos and Don'ts from the Virtual Field

June 11, 2020

Sam Proulx

"Most modern mobile apps have features that aren't offered on desktop websites."

Sam Proulx

Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World

September 8, 2022

Wyatt Hayman

"Our panels have allowed researchers to engage with non-English speakers quickly and effectively."

Wyatt Hayman

Global Research Panels

August 8, 2020

Elizabeth Churchill

"We created spaces that looked like channels on a TV."

Elizabeth Churchill

Exploring Cadence: You, Your Team, and Your Enterprise

June 8, 2017