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Afternoon Insights Panel
Gold
Tuesday, December 6, 2022 • Design in Product 2022
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Afternoon Insights Panel
Speakers: Christian Crumlish , Wendy Johansson , Rich Mironov , Aditi Ruiz and Adam Thomas
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Summary

Join conference curator Christian Crumlish, the conference speakers, and guest commentators for a lively panel discussion reviewing highlights, sharing notable takeaways, and diving deeper into questions inspired by the afternoon’s presentations.

Key Insights

  • Avoiding groupthink is crucial for healthy team dynamics.

  • Finding the right balance between protecting and empowering teams greatly impacts their growth.

  • Storytelling is a critical skill that enhances communication and buy-in.

  • Successful product managers build strategies around the understanding of their audience.

  • Effective product decisions often require slowing down to assess risks properly.

  • Engaging teams in discussions about risks leads to better outcomes and reduced anxiety.

  • Clear communication of value as a benefit to teams can enhance collaboration.

  • Using money as a language can clarify the cost of decisions at an executive level.

  • Designers play a crucial role in product development, requiring adequate representation in teams.

  • Identifying personal goals and values is essential for navigating career challenges in product management.

Notable Quotes

"It's concerning when everyone is in violent agreement; that tends to breed groupthink."

"There's a risk of infantilizing your team if you buffer them too much from adversity."

"If you put yourself between your team and upper management, you'll just create a bottleneck."

"We need to think about how we're telling our stories; it’s all about framing value as a benefit for each team."

"The environment we work in dictates what strategies we can use effectively."

"We're not just designing for the user; we're designing experiences for our teams too."

"You can't just keep throwing designers on problems to solve; the ratios matter."

"It's important to engage with your team and ask what keeps them up at night."

"If you don't have design support, ask how to staff the organization for success."

"Do we understand what risks are acceptable versus those that need research?"

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