Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Afternoon Insights Panel
Gold
Tuesday, December 6, 2022 • Design in Product 2022
Share the love for this talk
Afternoon Insights Panel
Speakers: Christian Crumlish , Wendy Johansson , Rich Mironov , Aditi Ruiz and Adam Thomas
Link:

Summary

Join conference curator Christian Crumlish, the conference speakers, and guest commentators for a lively panel discussion reviewing highlights, sharing notable takeaways, and diving deeper into questions inspired by the afternoon’s presentations.

Key Insights

  • Shielding product teams too much can stunt their growth; occasional challenges help build resilience.

  • PMs risk burnout and becoming bottlenecks if they try to filter all communication between executives and teams.

  • Storytelling is a vital, cross-functional skill for conveying value and aligning stakeholders.

  • Tailoring strategy communication to audience attention span and priority is key to effective messaging.

  • Repeatedly asking about fears and risks surfaces critical unknowns and guides research priorities.

  • Translating risks into financial terms facilitates executive-level decision making.

  • Different org sizes and maturities require different leadership approaches to information sharing and team autonomy.

  • Having one designer supporting many PMs and products is fundamentally insufficient for successful product outcomes.

  • Framing product value as a benefit to partner teams aids greater organizational buy-in beyond end-user focus.

  • Leaders should name and credit team members for successes but own and investigate failures to instill trust and transparency.

Notable Quotes

"If you don’t have a little earthquake every now and then, you have a real big one after a while."

"If you put yourself between the C-suite and the product teams, you become a bottleneck with no time for actual leadership."

"When something good happens, I want to name the person who did it and say yes, they passed through me. When something bad happens, I say let me and my team go look into it."

"Storytelling helps us speak in the language and context that motivates each team and stakeholder."

"You can build your strategy into eight pages, five, three, one, half a page, then a sentence to adapt to your audience."

"Have you just asked what scares us or keeps us up at night? Those repeated fears highlight the risks we need to avoid."

"I know that a development team of six costs me a million bucks a year, so risk has a dollar value executives understand."

"The idea of one designer to 12 PMs is dead on arrival; either design isn't valued or the company is short on designers."

"You’re not just convincing people of the value but the benefit to them of working with you on the product journey."

"We can design the experience of working with us just like we design for end users."

Ask the Rosenbot
Sam Proulx
Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
2022 • Civic Design 2022
Gold
Ruzanna Rozman
Getting in Flow with Your Team
2024 • DesignOps Summit 2020
Gold
Doug Powell
Closing Keynote: Design at Scale
2018 • DesignOps Summit 2018
Gold
Sam Proulx
To Boldly Go: The New Frontiers of Accessibility
2022 • Advancing Research 2022
Gold
Michael Land
Establishing Design Operations in Government
2021 • DesignOps Community
Peter Van Dijck
Designing AI-first products on top of a rapidly evolving technology
2025 • Designing with AI 2025
Gold
Bria Alexander
Opening Remarks
2023 • Advancing Research 2023
Gold
Sarah Flamion
Complex Problem? Add Clarity by Combining Research and Systems Thinking
2020 • Advancing Research 2020
Gold
Saara Kamppari-Miller
Theme Three Intro
2023 • DesignOps Summit 2023
Gold
Louis Rosenfeld
Opening Remarks
2023 • DesignOps Summit 2023
Gold
Llewyn Paine
[Demo] Deploying AI doppelgangers to de-identify user research recordings
2024 • Designing with AI 2024
Gold
Matt Bernius
Trauma-informed Research: A Panel Discussion
2021 • Advancing Research Community
Marc Rettig
Discussion
2015 • Enterprise UX 2015
Gold
David Conrad
The Feeling of Data
2023 • Enterprise Community
Dave Malouf
Panel: Design Systems and Documentation
2017 • DesignOps Summit 2017
Gold
Charles Lee
Building a New Home for the Atlassian Design System
2020 • Enterprise Community

More Videos

Scott Plewes

"More math is coming our way into research into UX."

Scott Plewes

Why Isn't Your UX Approach Going Viral?: A Mathematical Model

March 28, 2023

Alison Rand

"At the VA we explored how veterans understood or didn’t understand the services they were eligible for and uncovered many blockers."

Alison Rand Sarah Brooks

Scaling Impact with Service Design

March 25, 2021

Rachael Dietkus, LCSW

"The power of a bold idea uttered publicly in defiance of dominant opinion cannot be easily measured."

Rachael Dietkus, LCSW

The power to heal and harm

March 13, 2025

Sheryl Cababa

"One of the challenges for designers is to orient around forces rather than only people."

Sheryl Cababa

Living in the Clouds: Adopting a Systems Thinking Mindset

June 6, 2023

Renee Bouwens

"The sum is greater than the parts—how qualitative and quantitative research play together."

Renee Bouwens

Landing Product Impact: Aligning Research as a Foundational Driver for Delivering the World’s Best Products

December 15, 2023

JP Allen

"Our subway lines are tool functions, and stations are where single-function tools live."

JP Allen Holly Holden

Navigating the UX Tools Landscape

October 1, 2021

Bria Alexander

"You don’t want to miss out on the sponsor sessions — they’re free and high quality, not sales pitches."

Bria Alexander

Opening Remarks

November 18, 2022

Llewyn Paine

"DeepFakes can look too realistic and might introduce new privacy risks if donor faces come from real people."

Llewyn Paine

[Demo] Deploying AI doppelgangers to de-identify user research recordings

June 5, 2024

Ricardo Martins

"When people answer in a similar way, they find clusters that can be used to group users."

Ricardo Martins

Unlocking the power of advanced quantitative methods

March 12, 2025