Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Unlocking the power of advanced quantitative methods
Gold
Wednesday, March 12, 2025 • Advancing Research 2025
Share the love for this talk
Unlocking the power of advanced quantitative methods
Speakers: Ricardo Martins
Link:

Summary

Learning advanced quantitative research methods opens new possibilities, complementing the depth of qualitative techniques and enabling you to answer questions that qual alone can’t. Knowing when to apply both approaches empowers you to uncover richer insights, solve complex problems, and effectively communicate the value of each discipline to your organization. We’ll inspire you to explore the full range of advanced quant methods, guide you on how and when to use them, and provide practical steps to begin your journey, with resources to fuel your growth and expertise.

Key Insights

  • Cluster analysis replaces fictional personas by grouping customers based on real similar behaviors and attitudes.

  • Perception maps visually display how brands or products are positioned against competitors along key attributes in two-dimensional space.

  • Binary logistic regression can reveal the true importance of many factors influencing decisions, often disproving perceived survey results.

  • Students in Brazil consider as many as 61 factors when choosing a college, illustrating complex decision-making processes.

  • Conjoint analysis uncovers consumer preferences by analyzing trade-offs, overcoming biases present in traditional surveys.

  • Combining cluster analysis with conjoint analysis offers segmented insights on attribute preference weights.

  • Perception maps can identify competitive weaknesses, such as a shopping mall perceived as outdated, leading to customer loss.

  • Conjoint analysis is particularly valuable for startups to find optimal pricing and feature combinations without direct questioning.

  • Quantitative methods like binary logistic regression can clarify why customers switch between service branches or brands.

  • Useful software for these methods includes Question Pro, displayR, conjoint.ly, and Python for more advanced custom analysis.

Notable Quotes

"Cluster analysis will definitely replace personas, the fictional personas of course."

"When people answer in a similar way, they find clusters that can be used to group users."

"Perception maps visually represent how consumers perceive brands relative to competitors along key attributes."

"Sixty-one factors influence students’ decisions when choosing a college—that’s a lot more than you might think."

"Regular surveys showed teaching quality mattered 11%, but logistic regression revealed it actually represents 77% of the decision."

"Conjoint analysis reveals how consumers make choices by examining trade-offs they are willing to make."

"Customers can answer what the researcher wants to hear in surveys, making attitude only 28% predictive of real behavior."

"Conjoint analysis was used by Apple and Samsung to determine the financial value of specific product features."

"Cluster analysis is very useful if you want to avoid a one-size-fits-all approach to product or service design."

"Startups struggle daily with pricing, and conjoint analysis is the single most underrated tool to find optimal prices."

Ask the Rosenbot
Ben Reason
Making the system visible: The fastest path to better decisions
2025 • Advancing Service Design 2025
Conference
Rachael Dietkus, LCSW
Leading through the long tail of trauma
2022 • Enterprise Community
Jake Burghardt
Stop wasting research: Create new value with insight summaries
2025 • Rosenfeld Community
Catt Small
What's Next for ICs: Exploring Staff and Principal Designer Roles
2024 • Rosenfeld Community
Kate Towsey
Shaping the future of research ops: Expanding roles and strategies for a more integrated research ecosystem
2025 • Advancing Research 2025
Gold
Jacqui Frey
Scale is Social Work
2020 • DesignOps Community
Audrey Crane
Shadow Design–Where Else is Design Happening in Your Organization?
2023 • Enterprise Community
Jason Mesut
Shaping design, designers and teams
2018 • DesignOps Summit 2018
Gold
Dan Willis
Enterprise Storytelling Sessions
2017 • Enterprise Experience 2017
Gold
Nathan Shedroff
Double Your Mileage: Use Your Research Strategically
2020 • Advancing Research 2020
Gold
Jon Fukuda
All the Ops: Successful cross-functional collaboration
2025 • DesignOps Summit 2025
Gold
Saara Kamppari-Miller
Key Metrics: Comparing Three Letter Acronym Metrics That Include the Word “Key”
2024 • DesignOps Community
Bria Alexander
Opening Remarks
2021 • Design at Scale 2021
Gold
Kate Koch
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
2021 • DesignOps Summit 2021
Gold
Andrea Gallagher
The Problem Space
2019 • Advancing Research Community
Dave Malouf
Closing Keynote: Amplify. Not Optimize.
2019 • DesignOps Summit 2019
Gold

More Videos

Eduardo Ortiz

"I made the mistake of arguing in the chat instead of slowing down and asking the group what would make qualitative data persuasive for them."

Eduardo Ortiz Robin Beers Rachael Dietkus, LCSW Bruce Gillespie Jess Greco Marieke McCloskey Renee Reid

Day 3 Theme Panel

March 13, 2025

Alexandra Schmidt

"The current design education system doesn't always prepare designers for the complexity of enterprise challenges."

Alexandra Schmidt

Enterprise UX Playbook

December 1, 2022

Andy Barraclough

"Anyone can do a basic AI summary with zero control, but we offer robust, evidence-backed, scalable chat analysis."

Andy Barraclough Betsy Nelson

From Costly Complexity to Efficient Insights: Why UX Teams Are Switching To Voxpopme

September 23, 2024

Bria Alexander

"Feedback is data, not personal — once you view it that way, it feels less like criticism and more like improvement information."

Bria Alexander Laura Gatewood Corey Long Daniel Orbach Laine Prokay Deanna Smith

The Big Question about Resilience: A panel discussion

September 23, 2024

Jon Fukuda

"AI won’t transform all things at once; it’s about piloting and delivering discrete business value first."

Jon Fukuda Amy Evans Ignacio Martinez Joe Meersman

The Big Question about Innovation: A Panel Discussion

September 25, 2024

Renee Reid

"Only one internal hire on the UX team was a huge misopportunity for us."

Renee Reid

Becoming a ResearchH.E.R (Highly Enterprise Ready)

June 3, 2019

Jennifer Strickland

"Provocative prototypes provoke conversation and surface unspoken values."

Jennifer Strickland

Adopting a "Design By" Method

December 9, 2021

Jen Briselli

"Wiley Coyote is the master of iteration but he never really gets much closer to his goal because he fails to learn."

Jen Briselli

Learning is the north star: service design for adaptive capacity

November 19, 2025

Jorge Arango

"I wouldn’t want AI to think for me; these tools are to help me grow, not replace my thinking."

Jorge Arango

AI as Thought Partner: How to Use LLMs to Transform Your Notes (3rd of 3 seminars)

May 3, 2024