Summary
Learning advanced quantitative research methods opens new possibilities, complementing the depth of qualitative techniques and enabling you to answer questions that qual alone can’t. Knowing when to apply both approaches empowers you to uncover richer insights, solve complex problems, and effectively communicate the value of each discipline to your organization. We’ll inspire you to explore the full range of advanced quant methods, guide you on how and when to use them, and provide practical steps to begin your journey, with resources to fuel your growth and expertise.
Key Insights
-
•
Cluster analysis replaces fictional personas by grouping customers based on real similar behaviors and attitudes.
-
•
Perception maps visually display how brands or products are positioned against competitors along key attributes in two-dimensional space.
-
•
Binary logistic regression can reveal the true importance of many factors influencing decisions, often disproving perceived survey results.
-
•
Students in Brazil consider as many as 61 factors when choosing a college, illustrating complex decision-making processes.
-
•
Conjoint analysis uncovers consumer preferences by analyzing trade-offs, overcoming biases present in traditional surveys.
-
•
Combining cluster analysis with conjoint analysis offers segmented insights on attribute preference weights.
-
•
Perception maps can identify competitive weaknesses, such as a shopping mall perceived as outdated, leading to customer loss.
-
•
Conjoint analysis is particularly valuable for startups to find optimal pricing and feature combinations without direct questioning.
-
•
Quantitative methods like binary logistic regression can clarify why customers switch between service branches or brands.
-
•
Useful software for these methods includes Question Pro, displayR, conjoint.ly, and Python for more advanced custom analysis.
Notable Quotes
"Cluster analysis will definitely replace personas, the fictional personas of course."
"When people answer in a similar way, they find clusters that can be used to group users."
"Perception maps visually represent how consumers perceive brands relative to competitors along key attributes."
"Sixty-one factors influence students’ decisions when choosing a college—that’s a lot more than you might think."
"Regular surveys showed teaching quality mattered 11%, but logistic regression revealed it actually represents 77% of the decision."
"Conjoint analysis reveals how consumers make choices by examining trade-offs they are willing to make."
"Customers can answer what the researcher wants to hear in surveys, making attitude only 28% predictive of real behavior."
"Conjoint analysis was used by Apple and Samsung to determine the financial value of specific product features."
"Cluster analysis is very useful if you want to avoid a one-size-fits-all approach to product or service design."
"Startups struggle daily with pricing, and conjoint analysis is the single most underrated tool to find optimal prices."
Dig deeper—ask the Rosenbot:
















More Videos

"Tracking the results of design ops initiatives allows you to tell data-informed stories, putting you on the same level as other leaders who speak data."
Jules MonzaUse These Words and Count These Things
September 25, 2024

"Visible AI interfaces introduce another place where you can add ambiguity."
Sarah BarrettAI in Real Life: Using LLMs to Turbocharge Microsoft Learn
February 13, 2025

"I was no longer a point person in recruiting or shaping the team, but that was okay."
Edward CuppsThe Principal Path: Journeying from Management to Individual Contributor
June 11, 2021

"These AI tools can do the entire qualitative analysis process at the click of a button."
Savina HawkinsHarnessing AI in UXR: Practical Strategies for Positive Impact
March 26, 2024

"Our goal is to be AI fluent, not necessarily AI experts."
Alnie FigueroaThe Future of Design Operations: Transforming Our Craft
September 10, 2025

"Random assignment to treatment or control is essential—if it’s not random, it’s not a true experiment."
Joshua NobleCasual Inference
October 6, 2023

"We have do’s and don’ts, but approaching it from a rules-based perspective just reduces buy-in."
Dave Malouf Amy ThibodeauPanel: Design Systems and Documentation
November 7, 2017

"It wasn’t just about process changes, it was about changing how people think about their work and each other."
Husani OakleyBias Towards Action: Building Teams that Build Work
June 14, 2018

"Design is not only limited to designers. Business analysts and engineers can design too, supported by designers."
Abby Covert Tomer SharonPanel: Collaboration Tools
November 6, 2017