This video is only accessible to conference ticket holders.
Log in Create account
For 90 days after a conference, only paid ticket holders can watch conference videos. After that, all Gold members have access.
Contact Support if you are having any issues.
Summary
Learning advanced quantitative research methods opens new possibilities, complementing the depth of qualitative techniques and enabling you to answer questions that qual alone can’t. Knowing when to apply both approaches empowers you to uncover richer insights, solve complex problems, and effectively communicate the value of each discipline to your organization. We’ll inspire you to explore the full range of advanced quant methods, guide you on how and when to use them, and provide practical steps to begin your journey, with resources to fuel your growth and expertise.
Key Insights
-
•
Cluster analysis groups customers based on similar characteristics, enabling tailored marketing strategies.
-
•
Perception maps visually display how consumers perceive brands in relation to competitors, assisting in brand positioning.
-
•
Binary logistic regression predicts probabilities of binary outcomes, helping businesses understand key factors influencing decisions.
-
•
Conjoint analysis reveals consumer trade-offs in preferences, providing insights for product development and pricing strategies.
-
•
Integrating qualitative research can enhance the effectiveness of quantitative methods for deeper insights.
-
•
Understanding customer heterogeneity is key in creating effective marketing messages and product features.
-
•
Different customer segments require different approaches, backed by cluster analysis findings.
-
•
Perception maps can inform co-branding decisions based on customer perceptions and brand attributes.
-
•
Using conjoint analysis can uncover the actual factors driving customer preferences, which often differ from stated opinions.
-
•
Quantitative methods like these can significantly improve service design and strategic decisions for startups.
Notable Quotes
"It's amazing how cluster analysis can replace fictional personas."
"With cluster analysis, we found at least three different groups with different needs."
"Perception maps visually represent consumer perceptions along key attributes."
"Binary logistic regression enables us to predict the probability of outcomes based on multiple factors."
"The reality is that distance represents 77% of the decision-making process, not just 11%."
"Conjoint analysis measures how consumers value different product attributes and the trade-offs they make."
"Using conjoint analysis is a way to understand real behavior, not just attitudes."
"Quantitative methods provide essential insights that qualitative research alone cannot deliver."
"Startups struggle with pricing, and conjoint analysis can find the perfect price point."
"Every method discussed today can lead to better decisions in service design and marketing strategies."
















More Videos

"We're all supporting different parts of the organization; it's about needing mutual respect."
Joanna Vodopivec Prabhas PokharelOne Research Team for All - Influence Without Authority
March 9, 2022

"The focus is not just on making stuff, but on enabling experiences."
Josh Clark Veronika KindredSentient Design: New Postures for AI-Mediated Experiences (2nd of 3 seminars)
January 29, 2025

"Our program teams have to make more customer-centric decisions or risk affecting their budgets or even bonuses."
Jess GrecoCreating a Basis for Change: Scaling Design Maturity
June 8, 2022

"Mobile screen readers need to intercept gestures all the time because of the touchscreen environment."
Sam ProulxEverything You Ever Wanted to Know About Screen Readers
June 11, 2021

"I realized not everybody on the call is going to agree with many of the things I have to say."
Monty HammontreeThe Future of UX Research
December 3, 2020

"The word analytical is often synonymous with intelligence, but we should appreciate synthesis too."
Robin Beers Nalini Kotamraju Andy WarrPanel: Excellence in Communicating Insights
March 26, 2024

"By focusing on fourth graders, we could reach a large population with clear messaging."
Russ UngerGetting Out from Under Everyone: How to Escape the Paralysis of Getting Started
June 8, 2016

"Each of our talks today aims to unlock a new perspective on civic design."
Charlotte LeeTheme 1 Intro
December 8, 2021

"Your story is a lot easier because you are part of a product team."
Lada GorlenkoTheme 1: Intro
January 8, 2024