Summary
Learning advanced quantitative research methods opens new possibilities, complementing the depth of qualitative techniques and enabling you to answer questions that qual alone can’t. Knowing when to apply both approaches empowers you to uncover richer insights, solve complex problems, and effectively communicate the value of each discipline to your organization. We’ll inspire you to explore the full range of advanced quant methods, guide you on how and when to use them, and provide practical steps to begin your journey, with resources to fuel your growth and expertise.
Key Insights
-
•
Cluster analysis replaces fictional personas by grouping customers based on real similar behaviors and attitudes.
-
•
Perception maps visually display how brands or products are positioned against competitors along key attributes in two-dimensional space.
-
•
Binary logistic regression can reveal the true importance of many factors influencing decisions, often disproving perceived survey results.
-
•
Students in Brazil consider as many as 61 factors when choosing a college, illustrating complex decision-making processes.
-
•
Conjoint analysis uncovers consumer preferences by analyzing trade-offs, overcoming biases present in traditional surveys.
-
•
Combining cluster analysis with conjoint analysis offers segmented insights on attribute preference weights.
-
•
Perception maps can identify competitive weaknesses, such as a shopping mall perceived as outdated, leading to customer loss.
-
•
Conjoint analysis is particularly valuable for startups to find optimal pricing and feature combinations without direct questioning.
-
•
Quantitative methods like binary logistic regression can clarify why customers switch between service branches or brands.
-
•
Useful software for these methods includes Question Pro, displayR, conjoint.ly, and Python for more advanced custom analysis.
Notable Quotes
"Cluster analysis will definitely replace personas, the fictional personas of course."
"When people answer in a similar way, they find clusters that can be used to group users."
"Perception maps visually represent how consumers perceive brands relative to competitors along key attributes."
"Sixty-one factors influence students’ decisions when choosing a college—that’s a lot more than you might think."
"Regular surveys showed teaching quality mattered 11%, but logistic regression revealed it actually represents 77% of the decision."
"Conjoint analysis reveals how consumers make choices by examining trade-offs they are willing to make."
"Customers can answer what the researcher wants to hear in surveys, making attitude only 28% predictive of real behavior."
"Conjoint analysis was used by Apple and Samsung to determine the financial value of specific product features."
"Cluster analysis is very useful if you want to avoid a one-size-fits-all approach to product or service design."
"Startups struggle daily with pricing, and conjoint analysis is the single most underrated tool to find optimal prices."
Or choose a question:
More Videos
"Product managers are going to have to say no to roughly 95% of everything that comes in."
Rich MironovHow Can Product Managers and UXers Help Each Other (and Why are Product Folks so Annoying Sometimes)?
December 6, 2022
"Diverse teams help you ask better questions about who might be missing from the table or the project."
Joi FreemanA New Vantage Point: Building a Pipeline for Multifaceted Research(ers)
March 30, 2020
"Designers are change agents. This is part of your passion and what gets you up in the morning."
Denise Jacobs Nancy Douyon Renee Reid Lisa WelchmanInteractive Keynote: Social Change by Design
January 8, 2024
"Technology is not inherently bad; many errors come from uneven training and inconsistent configuration that can be fixed."
Jodi ForlizziDesign and AI innovation
June 5, 2024
"Growth as a researcher means expanding your sphere of influence from self to the entire organization."
Dave HoraA Research Skills Evolution
March 10, 2021
"In a usability session, the biggest challenge is not to talk at the same time the screen reader is talking."
Sam ProulxSUS: A System Unusable for Twenty Percent of the Population
December 9, 2021
"IBM’s sustainability journey has ebbs and flows, impacted by executive pivots, acquisitions like Envizi, and market pressures."
Chris HammondEmbedding sustainability into enterprise design and development: A journey towards "sustainability consciousness"
April 2, 2025
"It was taking an average of 14 days from intake to delivery for most of our research projects."
Marjorie Stainback Kelsey KingmanTransforming Strategic Research Capacity through Democratization
October 24, 2019
"There was a naive belief that just implementing content management systems would automatically make great experiences possible."
Bram WesselEnterprise Information Architecture
January 10, 2020