Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Unlocking the power of advanced quantitative methods
Gold
Wednesday, March 12, 2025 • Advancing Research 2025
Share the love for this talk
Unlocking the power of advanced quantitative methods
Speakers: Ricardo Martins
Link:

Summary

Learning advanced quantitative research methods opens new possibilities, complementing the depth of qualitative techniques and enabling you to answer questions that qual alone can’t. Knowing when to apply both approaches empowers you to uncover richer insights, solve complex problems, and effectively communicate the value of each discipline to your organization. We’ll inspire you to explore the full range of advanced quant methods, guide you on how and when to use them, and provide practical steps to begin your journey, with resources to fuel your growth and expertise.

Key Insights

  • Cluster analysis replaces fictional personas by grouping customers based on real similar behaviors and attitudes.

  • Perception maps visually display how brands or products are positioned against competitors along key attributes in two-dimensional space.

  • Binary logistic regression can reveal the true importance of many factors influencing decisions, often disproving perceived survey results.

  • Students in Brazil consider as many as 61 factors when choosing a college, illustrating complex decision-making processes.

  • Conjoint analysis uncovers consumer preferences by analyzing trade-offs, overcoming biases present in traditional surveys.

  • Combining cluster analysis with conjoint analysis offers segmented insights on attribute preference weights.

  • Perception maps can identify competitive weaknesses, such as a shopping mall perceived as outdated, leading to customer loss.

  • Conjoint analysis is particularly valuable for startups to find optimal pricing and feature combinations without direct questioning.

  • Quantitative methods like binary logistic regression can clarify why customers switch between service branches or brands.

  • Useful software for these methods includes Question Pro, displayR, conjoint.ly, and Python for more advanced custom analysis.

Notable Quotes

"Cluster analysis will definitely replace personas, the fictional personas of course."

"When people answer in a similar way, they find clusters that can be used to group users."

"Perception maps visually represent how consumers perceive brands relative to competitors along key attributes."

"Sixty-one factors influence students’ decisions when choosing a college—that’s a lot more than you might think."

"Regular surveys showed teaching quality mattered 11%, but logistic regression revealed it actually represents 77% of the decision."

"Conjoint analysis reveals how consumers make choices by examining trade-offs they are willing to make."

"Customers can answer what the researcher wants to hear in surveys, making attitude only 28% predictive of real behavior."

"Conjoint analysis was used by Apple and Samsung to determine the financial value of specific product features."

"Cluster analysis is very useful if you want to avoid a one-size-fits-all approach to product or service design."

"Startups struggle daily with pricing, and conjoint analysis is the single most underrated tool to find optimal prices."

Ask the Rosenbot
Paul Pangaro, PhD
Systems Disciplines: Table Stakes for 21st Century Organizations
2023 • Enterprise UX 2023
Gold
Jacqui Frey
Panel Discussion: Integrating DesignOps
2018 • DesignOps Summit 2018
Gold
Dorelle Rabinowitz
The Magic Word is Trust
2018 • Enterprise Experience 2018
Gold
Kevin Bethune
Reimagining Design: Unlocking Strategic Innovation
2022 • Design at Scale 2022
Gold
Ren Pope
Building Experiences for Knowledge Systems
2023 • Enterprise UX 2023
Gold
Amahra Spence
Designing for Liberation, Rehearsing Freedom
2022 • Civic Design 2022
Gold
JJ Kercher
A Roadmap for Maturing Design in the Enterprise
2018 • Enterprise Experience 2018
Gold
Joseph Meersman
Sweating the Pixel: Scaling Quality through Critique
2021 • Design at Scale 2021
Gold
Michele Wong
Helping Them Help Us
2024 • Enterprise Experience 2020
Gold
Sam Ladner
Methodologies: Beyond the interview [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Dane DeSutter
Keeping the Body in Mind: What Gestures and Embodied Actions Tell You That Users May Not
2024 • Advancing Research 2024
Gold
Alicia D. Johnson
Disasters and the 21st Century
2021 • Civic Design 2021
Gold
Dem Gerolemou
Climate technology fundamentals
2024 • Climate UX Interest Group
Gordon Ross
12 Months of COVID-19 Design and Digital Response with the British Columbia Government
2021 • Civic Design 2021
Gold
Sam Proulx
SUS: A System Unusable for Twenty Percent of the Population
2021 • DesignOps Summit 2021
Gold
Jeff Gothelf
Who does what by how much?
2025 • Advancing Service Design 2025
Conference

More Videos

Trisha Causley

"Even though we’ve got a single dropdown field, it maps to a far richer set of instructions in the prompt."

Trisha Causley

[Demo] Complexity in disguise: Crafting experiences for generative AI features

June 5, 2024

Kate Towsey

"Some people have been doing research ops a lot longer than the term has existed."

Kate Towsey

Ask Me Anything (AMA) with Kate Towsey

April 2, 2025

Briana Thomas

"When design ops comes in hot, it means honest, orchestrated, and timely."

Briana Thomas Christina Rodriguez

When Design Ops Comes in H.O.T. : A Tale of a Transformed Design Org

September 30, 2021

Brianna Sylver

"If you’re a designer or researcher, you have a responsibility to inspire your organization to lead with greater purpose."

Brianna Sylver

Lead With Purpose

March 31, 2020

Anna Poznyakov

"Unmoderated tools can achieve 100% completion rates and rapid insights if designed thoughtfully."

Anna Poznyakov Richa Prajapati

Get The Most Out Of Stakeholder Collaboration—and Maximize Your Research Impact

March 12, 2021

Frank Duran

"We connect design decisions back to business performance and risk metrics to answer the concerns of our partners."

Frank Duran

Partnership Playbook: Lessons Learned in Effective Partnership

January 8, 2024

Craig Villamor

"Make it difficult to create ugly presentations — make it ten times easier to do the right thing."

Craig Villamor

Resilient Enterprise Design

June 8, 2017

Rachel Radway

"Start with quick wins, show value, and communicate loudly to get buy-in for more design ops capacity."

Rachel Radway Katie Bingham Joe Wiertel

The Many Paths Of Design Operations

September 8, 2022

Christian Crumlish

"Use your UX skills to design better working relationships by empathizing with colleagues like you do with users."

Christian Crumlish

AMA with Christian Crumlish, author of Product Management for UX People

March 24, 2022