Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Jazz Improvisation as a Model for Team Collaboration

Gold
Tuesday, June 4, 2019 • Enterprise Experience 2019
Share the love for this talk
Jazz Improvisation as a Model for Team Collaboration
Speakers: Jim Kalbach
Link:

Summary

Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.

Key Insights

  • Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.

  • Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.

  • Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.

  • Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.

  • Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.

  • Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.

  • Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.

  • Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.

  • Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.

  • Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.

Notable Quotes

"Within improv, it’s a combination of listening and not trying to be funny."

"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."

"Each first take was the only take, which got pressed on the album."

"We’re focused on the outcome; as soon as we count off the song, it’s going."

"Jazz has those rules of engagement."

"The head means the melody of a song."

"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."

"That unit there is kind of like a sprint."

"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."

"Collaboration is your secret sauce in the end."

Ask the Rosenbot
Rebecca Buck
Mission: Keep Talent in Research Roles!
2021 • Advancing Research 2021
Gold
Lada Gorlenko
Theme 1: Discussion
2024 • Enterprise Experience 2020
Gold
Dave Malouf
The Past, Present, and Future of DesignOps: a 2-part DesignOps Community Call (Part 1)
2022 • DesignOps Community
Fatimah Richmond
The Future of ReOps as a Strategic Function: A Roadmap for Getting There
2024 • Advancing Research 2024
Gold
Greg Petroff
Everything is About to Change: Software as Material
2016 • Enterprise UX 2016
Gold
Kate Koch
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
2021 • DesignOps Summit 2021
Gold
Rusha Sopariwala
Remote, Together: Craft and Collaboration Across Disciplines, Borders, Time Zones, and a Design Org of 170+
2022 • Design at Scale 2022
Gold
Dan Hill
Strategic design, slowdown, and the infrastructures of everyday life
2022 • Enterprise Community
Andreas Huebner
What Is It Like To Be Part of The UX Team at Compass?
2021 • Advancing Research 2021
Gold
Sheryl Cababa
Living in the Clouds: Adopting a Systems Thinking Mindset
2023 • Enterprise UX 2023
Gold
Jennifer Bolduc
What's involved with getting people back to work?: A panel discussion
2021 • DesignOps Community
Karen Pascoe
Developing Experience Teams and Talent in the Enterprise
2016 • Enterprise UX 2016
Gold
Andy Warr
Under My (Research) Umbrella: The Benefits and Challenges of Building a Unified Insights Function
2024 • Advancing Research 2024
Gold
Paula Bach
Improving Legacy Software: How Much Better Does it Have to Be?
2022 • Advancing Research 2022
Gold
Sam Proulx
Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
2022 • Advancing Research 2022
Gold
Sara Asche Anderson
Not Your Ordinary Re-Brand: Design's Path to Driving Customer Obsession at Best Buy
2024 • Enterprise Experience 2020
Gold

More Videos

Rachel Posman

"Our team Ops Charter is about amplifying and celebrating the work and impact of design and design Ops."

Rachel Posman John Calhoun

A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)

November 19, 2020

Sam Proulx

"Testing with real users humanizes the problems and reveals simple fixes like changing one label or color."

Sam Proulx

Understanding Screen Readers on Mobile: How And Why to Learn from Native Users

October 2, 2023

Daniel Korczynski

"Human in the loop means constantly interacting with AI, documenting your thoughts and assuring quality."

Daniel Korczynski

Why AI Is Bad at Research (and how to make it actually useful)

March 10, 2026

Dan Hill

"We need to design the street with ongoing maintenance and care, not reduce it."

Dan Hill

Strategic design, slowdown, and the infrastructures of everyday life

April 21, 2022

Sam Proulx

"Diverse teams create diverse products because we each only understand our own needs."

Sam Proulx

Accessibility: An Opportunity to Innovate

November 16, 2022

Steve Portigal

"We all stand on the shoulders of giants."

Steve Portigal

Looking Back…to Look Ahead

March 26, 2024

Lija Hogan

"Researchers have a lane enforcing best practice, but non-researchers can significantly contribute to creating intelligence."

Lija Hogan

Doing more with more: Lessons from the Front Lines of Democratization

March 9, 2022

Bria Alexander

"David Nicholson is our in-house scribe who produces wonderful sketch notes throughout the conference."

Bria Alexander

Opening Remarks

March 28, 2023

Prerna Makanawala

"A service leadership approach means you’re here to help and orchestrate, not to command and control."

Prerna Makanawala

Achieving Balanced Design Consistency

June 9, 2021