Rosenverse
Jazz Improvisation as a Model for Team Collaboration

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Jazz Improvisation as a Model for Team Collaboration

Gold
Tuesday, June 4, 2019 • Enterprise Experience 2019
Share the love for this talk
Jazz Improvisation as a Model for Team Collaboration
Speakers: Jim Kalbach
Link:

Summary

Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.

Key Insights

  • •

    Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.

  • •

    Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.

  • •

    Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.

  • •

    Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.

  • •

    Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.

  • •

    Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.

  • •

    Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.

  • •

    Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.

  • •

    Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.

  • •

    Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.

Notable Quotes

"Within improv, it’s a combination of listening and not trying to be funny."

"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."

"Each first take was the only take, which got pressed on the album."

"We’re focused on the outcome; as soon as we count off the song, it’s going."

"Jazz has those rules of engagement."

"The head means the melody of a song."

"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."

"That unit there is kind of like a sprint."

"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."

"Collaboration is your secret sauce in the end."

Ask the Rosenbot
Amanda Kaleta-Kott
The Joys and Dilemmas of Conducting UX Research with Older Adults
2022 • Advancing Research 2022
Gold
Megan Nipe
Human-Centered Design for Engagement: Maturing from Newsletterville to Personalized, One-to-One Messaging
2021 • Civic Design 2021
Gold
Alla Weinberg
How to Build and Scale Team Safety
2024 • DesignOps Summit 2020
Gold
Deanna Washington
Connecting the Ops: Plenary Panel and Closing Circle
2022 • DesignOps Summit 2022
Gold
Ari Zelmanow
Dark Side of Democratization
2023 • Advancing Research Community
Beth Chappell
Leading through ambiguity: Supporting a design team relearning their craft
2026 • Designing with AI 2026
Gold
David Siren Eisner
From prototype to production: Vibe coding design for real engineering systems
2026 • Designing with AI 2026
Gold
Tanya Snook
Designing the team experience: Building culture through onboarding
2021 • Enterprise Community
Husani Oakley
Theme Three Intro
2023 • Enterprise UX 2023
Gold
Connect with the Advancing Research Community
2026 • Advancing Research 2026
Gold
Erin Weigel
Real-world lessons to improve your conversion rates
2024 • Rosenfeld Community
Renee Reid
Becoming a ResearchH.E.R (Highly Enterprise Ready)
2019 • Enterprise Experience 2019
Gold
Lais de Almeida
Designing Data Services
2024 • Advancing Service Design 2024
Gold
Stephen Anderson
Puzzled? How to Coordinate Humans for Complex Challenges
2021 • Enterprise Community
Ovetta Sampson
Research in the Automated Future
2022 • Advancing Research 2022
Gold
David Sternberg
Uncovering the hidden forces shaping user behavior
2025 • Rosenfeld Community

More Videos

Tim Frick

"Education and awareness had to be core parts of what we were doing in this shift."

Tim Frick

The journey of building a sustainable design practice

April 23, 2025

Kristin Skinner

"In many cases, we don’t even know what the work is in design ops."

Kristin Skinner Kamdyn Moore

8 Types of Measures in Design Operations

April 16, 2020

Jesse Zolna

"There’s no half-assing it. If you want to be involved in developing solutions, you better have significant client exposure."

Jesse Zolna

Inviting the Whole Org to Come See For Yourself

March 30, 2020

Wendy Johansson

"To be a product leader, you don’t need a PM course, bootcamp, or MBA. You need to reframe your design skills for the people around you."

Wendy Johansson

Be a Product Boss!

December 6, 2022

Bria Alexander

"There are no overlaps between sponsor content and main programming, so you never have to choose what to attend."

Bria Alexander

Opening Remarks

September 30, 2021

Luke Roberts

"We need leadership that elicits trust, is regenerative, and builds hope for future generations."

Luke Roberts Christian Bason, Ph.D. Amanda Woolley Ben Reason

Panel Discussion

December 4, 2024

Justin Entzminger

"Traditional job requirements like college degrees and supervisory experience can bar otherwise skilled candidates in the public sector."

Justin Entzminger Terrance Smith Tracy M. Colunga Mai-Ling Garcia

Risk and Reward: How to Diversify the Field of Civic Innovators and Designers

November 17, 2022

Jon White

"We end up with this junk drawer phenomenon with spaghetti-fication of different insights being passed around with no clarity."

Jon White Erin May

Unsticking Research for Better Information Flow

March 11, 2026

Molly Fargotstein

"One-pagers are a lightweight, skimmable way for anyone in the company to quickly understand what’s been learned from research."

Molly Fargotstein

Multipurpose Communication & UX Research Marketing

September 12, 2019