Rosenverse
Jazz Improvisation as a Model for Team Collaboration

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Jazz Improvisation as a Model for Team Collaboration

Gold
Tuesday, June 4, 2019 • Enterprise Experience 2019
Share the love for this talk
Jazz Improvisation as a Model for Team Collaboration
Speakers: Jim Kalbach
Link:

Summary

Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.

Key Insights

  • Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.

  • Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.

  • Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.

  • Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.

  • Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.

  • Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.

  • Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.

  • Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.

  • Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.

  • Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.

Notable Quotes

"Within improv, it’s a combination of listening and not trying to be funny."

"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."

"Each first take was the only take, which got pressed on the album."

"We’re focused on the outcome; as soon as we count off the song, it’s going."

"Jazz has those rules of engagement."

"The head means the melody of a song."

"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."

"That unit there is kind of like a sprint."

"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."

"Collaboration is your secret sauce in the end."

Ask the Rosenbot
Laine Riley Prokay
How DesignOps can Drive Inclusive Career Ladders for All
2021 • DesignOps Summit 2021
Gold
Sam Proulx
Mobile Accessibility and You
2022 • Design at Scale 2022
Gold
Tricia Wang
The most popular design thinking strategy is BS
2022 • Enterprise Community
Kate Towsey
Shaping the future of research ops: Expanding roles and strategies for a more integrated research ecosystem
2025 • Advancing Research 2025
Gold
JJ Kercher
A Roadmap for Maturing Design in the Enterprise
2018 • Enterprise Experience 2018
Gold
Verónica Urzúa
The B-side of the Research Impact
2021 • Advancing Research 2021
Gold
Rikki Teeters
Concept to code: Transforming ideas into functional products with Kiro
2026 • Rosenfeld Community
Dan Ward
Failure Friday #1 with Dan Ward
2025 • Rosenfeld Community
Peter Merholz
The Trials and Tribulations of Directors of UX
2023 • Enterprise Community
Brigette Metzler
Scaling ResearchOps: Helping Researchers do Their Best Work
2020 • Advancing Research 2020
Gold
Dana Bishop
2022: The Year UX Demonstrates its Business Impact
2022 • Advancing Research 2022
Gold
Leah Buley
Ask Me Anything with Leah Buley and Joe Natoli, co-authors of The User Experience Team of One (2nd edition)
2024 • Rosenfeld Community
Kwabena Opoku
Methodological toolkit for unique research impact
2026 • Advancing Research 2026
Gold
Sarah Coyle
Design and Analytics with Sarah Coyle
2020 • DesignOps Community
Emily Lessard
RFPs Without Tears: Writing Inclusive RFPS that Don't Scare Away Talent
2021 • Civic Design 2021
Gold
Cheryl Platz
Embrace Your Fun Factor: Game Development Best Practices for Product Design
2026 • Rosenfeld Community

More Videos

Nancy Douyon

"We Westerners are designing for ourselves without realizing it, feeding back into a loop of luxury products."

Nancy Douyon

We'll Figure That Out in the Next Launch: Enterprise Tech's Nobility Complex

June 15, 2018

Jon Temple

"You want to start with capabilities, not with a tool, and assess whether anything existing can meet those needs."

Jon Temple Kalee Dankner Bruce Falk Lauren Galanter

Panel: Stacks, Security, and Stakeholders: The Hidden Work of UXR Tool Procurement

March 12, 2026

Sam Proulx

"Consistency is so important that sometimes even consistency in failure works if it means I only have to learn the workaround once."

Sam Proulx

Online Shopping: Designing an Accessible Experience

June 7, 2023

Rachel Posman

"Trying to do all things well can mean doing all things kind of not so great—specialization became necessary."

Rachel Posman John Calhoun

A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)

November 19, 2020

Craig Brookes

"User research is a validation function is a common pitfall, but its real power is uncovering meaningful insights early."

Craig Brookes Andreas Huebner Morgan Quinn

"Just Make it Look Good" and Other Ways We're Misunderstood

June 11, 2021

Ashley Sewall

"Teaching yoga and working in real estate brings me tangible connection to people that I missed in tech."

Ashley Sewall

Exit Interview #5: Designing My Life After Tech

February 19, 2026

Amahra Spence

"I often feel trapped inside someone else’s imagination and I must engage my own imagination to break free."

Amahra Spence

Designing for Liberation, Rehearsing Freedom

November 18, 2022

Christian Crumlish

"I wrote the book because people have a lot of questions about how to become a product manager or how to work with product managers or what is product."

Christian Crumlish

Introduction by our Conference Chair

December 6, 2022

Steve Chaparro

"Culture design is the flesh that makes the bones of organizational design come alive through behaviors and interactions."

Steve Chaparro

Bringing Into Alignment Brand, Culture and Space

August 13, 2020