Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Jazz Improvisation as a Model for Team Collaboration
Gold
Tuesday, June 4, 2019 • Enterprise Experience 2019
Share the love for this talk
Jazz Improvisation as a Model for Team Collaboration
Speakers: Jim Kalbach
Link:

Summary

Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.

Key Insights

  • Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.

  • Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.

  • Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.

  • Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.

  • Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.

  • Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.

  • Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.

  • Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.

  • Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.

  • Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.

Notable Quotes

"Within improv, it’s a combination of listening and not trying to be funny."

"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."

"Each first take was the only take, which got pressed on the album."

"We’re focused on the outcome; as soon as we count off the song, it’s going."

"Jazz has those rules of engagement."

"The head means the melody of a song."

"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."

"That unit there is kind of like a sprint."

"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."

"Collaboration is your secret sauce in the end."

Ask the Rosenbot
Jennifer Kong
Journeying toward AI-assisted documentation in healthcare
2024 • Designing with AI 2024
Gold
Savannah Carlin
Don't botch the bot: Designing interactions for AI
2024 • Designing with AI 2024
Gold
Brennan Hartich
Communicating and Establishing DesignOps as a New Function
2018 • DesignOps Summit 2018
Gold
Michelle Chin
The DesignOps Starter Kit
2021 • DesignOps Summit 2021
Gold
Dane DeSutter
Beyond the Console: The rise of the Gamer Experience and how gaming will impact UX Research across industries
2024 • QuantQual Interest Group
Neema Mahdavi
Operationalizing DesignOps
2018 • DesignOps Summit 2018
Gold
John Calhoun
Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps
2024 • DesignOps Summit 2024
Gold
Robert Fabricant
Shifting dynamics: The evolving relationship between researchers, participants, and organizational systems
2025 • Advancing Research 2025
Gold
Mandy Drew
What Role(s) Can Research Play in Responsible Design?
2021 • Advancing Research 2021
Gold
Matt LeMay
You Don’t “Get” Anyone to Do Anything
2022 • Design in Product 2022
Gold
Ari Zelmanow
Dark Side of Democratization
2023 • Advancing Research Community
Steve Portigal
Looking Back…to Look Ahead
2024 • Advancing Research 2024
Gold
Craig Villamor
Design Systems for Ethical Design
2023 • Enterprise Community
Dana Bishop
2022: The Year UX Demonstrates its Business Impact
2022 • Advancing Research 2022
Gold
Sheryl Cababa
Expanding your Design Lens with Systems Thinking
2023 • Advancing Research 2023
Gold
Matt Webb
Context Window: Five Futures for AI
2025 • Designing with AI 2025
Gold

More Videos

Sean McKay

"Everyone has a different context—teams, culture, and history—that shapes how they work and think."

Sean McKay

Whole Product Thinking: Expanding beyond problem and solution space thinking

March 14, 2024

Sylvie Abookire

"Maybe one person wanted the zest and the other wanted the pulp—the conflict isn’t always about the whole thing."

Sylvie Abookire Susan Abookire Caitlyn Nalder

A Civic Designer's Guide to Mindful Conflict Navigation

November 17, 2022

Deanna Zandt

"There’s no insignificant work in activism; all roles are critical."

Deanna Zandt

The Unspoken Complexity of “Self-Care” with Deanna Zandt

July 21, 2022

Peter Levin

"If you don’t know where you are going, try to make the organization more flexible and open to possibilities."

Peter Levin

Solve a Problem Here, Transform a Strategy There: Research as an Occasion for Expanding Organizational Possibility

March 25, 2024

Theresa Slate

"Managers need to audit the feedback their team receives, not just accept it at face value."

Theresa Slate Erin Robertson

Why Changing Hearts & Minds Doesn’t Work When Promoting DE&I Efforts, but Checklists Do

October 4, 2023

Greg Nudelman

"Just start building a quick little service to get a taste of what this technology can do."

Greg Nudelman

Designing Conversational Interfaces

November 14, 2019

George Hinchliffe

"The drag-and-drop UI builder frees engineers to focus on backend data integration while designers create and tweak layouts."

George Hinchliffe Joy Liu

Delivering Amazing Experiences

June 10, 2021

John Calhoun

"If nobody owns the onboarding experience, it likely won’t get done or get the energy it deserves."

John Calhoun Rachel Posman

Two Sides of the DesignOps Coin: Teams Ops and Product Ops

January 8, 2024

Kristin Skinner

"Google’s HEART framework is great because different teams—engineering, product, and design—can all use it."

Kristin Skinner Kamdyn Moore

Group Activity: A Deep Dive Into Value and Outcomes

October 23, 2019