Summary
Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.
Key Insights
-
•
Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.
-
•
Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.
-
•
Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.
-
•
Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.
-
•
Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.
-
•
Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.
-
•
Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.
-
•
Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.
-
•
Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.
-
•
Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.
Notable Quotes
"Within improv, it’s a combination of listening and not trying to be funny."
"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."
"Each first take was the only take, which got pressed on the album."
"We’re focused on the outcome; as soon as we count off the song, it’s going."
"Jazz has those rules of engagement."
"The head means the melody of a song."
"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."
"That unit there is kind of like a sprint."
"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."
"Collaboration is your secret sauce in the end."
Or choose a question:
More Videos
"The biggest mistake in any implementation is ignoring the emotional side of change management."
Sofia QuinteroBeyond Tools: The Messy Business of Implementing Research Repositories
March 10, 2022
"Dancing monkey culture is where agencies are expected to perform with confidence and charisma but often lack internal support."
Séamus ByrneAligning Teams with Choreography
January 8, 2024
"You want to check your motivations and your understanding of the situation before any conversation."
Joshua GravesWe Need To Talk: Managing Ludicrous Requests at Work (Part 3 of 3)
May 12, 2025
"The bots can produce large amounts of code quickly, but many lines are test or documentation code, not production."
Christian CrumlishThe Pygmalion Effect: In Which a Vibe Coding Experiment Becomes a Million Lines…
August 14, 2025
"Use plain language in all communication. No design or technology jargon."
Marisa BernsteinIt Takes GRIT: Lessons from the Small, but Mighty World of Civic Usability Testing
December 9, 2021
"In just 15 minutes, I extracted thousands of quotes and turned feedback into a strategic opportunity map in 30 minutes."
Savina HawkinsHarnessing AI in UXR: Practical Strategies for Positive Impact
March 26, 2024
"We want to reduce the time it takes from somebody starting in this role to be fully fluent with the system by a factor of four."
Fredrik MathesonFirst-time users, longtime strategies: Why Parkinson’s Law is making you less effective at work – and how to design a fix.
June 8, 2016
"People before ideas. The key to happiness and health is good relationships."
Tutti TaygerlyVideconference: How to Work with Difficult People with Tutti Taygerly
June 25, 2020
"Women are living nonlinear lives—career breaks, health cycles—that standard designs do not account for."
Mansi GuptaWomen-Centric Research: What, Why, How
March 29, 2023
Latest Books All books
Dig deeper with the Rosenbot
How can service design facilitate collaboration and alignment between public and private sector organizations?
What training and certification methods support non-researchers running low-risk UX studies?
What are effective performance measurement strategies for small organizations with limited resources?