Summary
Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.
Key Insights
-
•
Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.
-
•
Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.
-
•
Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.
-
•
Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.
-
•
Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.
-
•
Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.
-
•
Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.
-
•
Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.
-
•
Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.
-
•
Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.
Notable Quotes
"Within improv, it’s a combination of listening and not trying to be funny."
"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."
"Each first take was the only take, which got pressed on the album."
"We’re focused on the outcome; as soon as we count off the song, it’s going."
"Jazz has those rules of engagement."
"The head means the melody of a song."
"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."
"That unit there is kind of like a sprint."
"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."
"Collaboration is your secret sauce in the end."
Or choose a question:
More Videos
"Always design a thing by considering it in this next largest temporal context — a day in a month, a decade in a century."
Sarah Auslander Betsy Ramaccia Gordon RossInsights Panel
November 18, 2022
"When you allow people to share their story, it's not just sharing to share; it's to contribute to better products, policies, and services."
Yasmine KhanChecking Bias and Listening to Financially Vulnerable Americans
March 30, 2020
"A metric is usually the result of a relation between two measures, not interchangeable with a measure itself."
Alberto FerreiraMaking it Count: Developing a custom digital metric framework that works
October 15, 2021
"The fastest way to break down 'us versus them' is to ask people to do something they’ve never done before."
Nova Wehman-BrownWe've Never Done This Before
June 4, 2019
"Gesture is not computer and smartphone gestures, but spontaneous movements people make with hands and arms."
Dane DeSutter Stephanie ScopelitisWhat co-speech gestures reveal about users’ thinking during interviews
June 30, 2023
"Almost all the non-adopters were in engineering. They were the haters, interested in power within the organization more than efficiency."
Nathan Curtis Nalini P. Kotamraju Jack Moffett Dawn ResselDiscussion
June 9, 2016
"The role of research is changing from seeing participants as users to seeing them as co-authors of the story."
Robert FabricantShifting dynamics: The evolving relationship between researchers, participants, and organizational systems
March 11, 2025
"Continuous Discovery runs every two to three weeks with dedicated researchers tied to specific product journeys."
Jen Cardello Jennifer OttoLearning Velocity—The Insights Speedometer
September 16, 2021
"Working with these tools requires new workflows and checkpoints to validate and tweak the AI's output."
Jorge ArangoScale Smart: AI-Powered Content Organization Strategies
September 24, 2024
