Rosenverse
Jazz Improvisation as a Model for Team Collaboration

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Jazz Improvisation as a Model for Team Collaboration

Gold
Tuesday, June 4, 2019 • Enterprise Experience 2019
Share the love for this talk
Jazz Improvisation as a Model for Team Collaboration
Speakers: Jim Kalbach
Link:

Summary

Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.

Key Insights

  • Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.

  • Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.

  • Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.

  • Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.

  • Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.

  • Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.

  • Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.

  • Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.

  • Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.

  • Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.

Notable Quotes

"Within improv, it’s a combination of listening and not trying to be funny."

"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."

"Each first take was the only take, which got pressed on the album."

"We’re focused on the outcome; as soon as we count off the song, it’s going."

"Jazz has those rules of engagement."

"The head means the melody of a song."

"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."

"That unit there is kind of like a sprint."

"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."

"Collaboration is your secret sauce in the end."

Ask the Rosenbot
Maria Giudice
Remaking the Making Company: Moving from Product to Experience
2016 • Enterprise UX 2016
Gold
Sarah Fathallah
A Typology of Participation in Participatory Research
2023 • Advancing Research 2023
Gold
Dave Hora
Research in the Face of Complexity: New Sensibility for New Situations
2025 • Rosenfeld Community
Sheryl Cababa
Day 2 Panel
2024 • Designing with AI 2024
Gold
Leisa Reichelt
The Five Dysfunctions of Democratized Research at Scale
2020 • Advancing Research 2020
Gold
Jen Cardello
Curating insight: Strategies for integrating knowledge across research functions
2025 • Advancing Research 2025
Gold
Ruzanna Rozman
Getting in Flow with Your Team
2024 • DesignOps Summit 2020
Gold
Llewyn Paine
Day 1 Using AI in UX with Impact
2025 • Designing with AI 2025
Gold
Maverick Chan
From Doodle to Demo: AI as Our Storytelling Partner
2025 • Rosenfeld Community
Jilanna Wilson
Distributed Design Operations Management
2019 • DesignOps Summit 2019
Gold
Shazia Ali
Communication: Innovative techniques for making your voice heard [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Frank Duran
Partnership Playbook: Lessons Learned in Effective Partnership
2024 • Enterprise Experience 2020
Gold
James Chudley
Decarbonising User Journeys: How minimising enables us to do more with less
2025 • Climate UX Interest Group
DesignOps and The Great Talent War of 2021
2021 • DesignOps Community
Amy Paris
Delivering Equity: Government Services for All Ages, Languages, Sexual Orientations, and Gender Identities
2021 • Civic Design 2021
Gold
Scott Jensen
Short Take #2: UX/Product Lessons from Your Industry Peers
2022 • Design in Product 2022
Gold

More Videos

Greg Petroff

"End your day by writing the to-do list for tomorrow; it’s easy to get distracted when you’re not in a full-time gig."

Greg Petroff

Exit Interview #1: Greg Petroff: From Silicon Valley Executive to Sonoma County Possibilitarian

September 24, 2025

George Abraham

"The biggest gain is about getting value out sooner, with an 80 percent efficiency improvement from design to running app."

George Abraham Stefan Ivanov

Design Systems To-Go: Reimagining Developer Handoff, and Introducing App Builder (Part 2)

October 1, 2021

Jen Cardello

"Concept validation helps us spend time building useful things before making them work well."

Jen Cardello

Standardizing Product Merits for Leaders, Designers, and Everyone

June 15, 2018

Joe Meersman

"Using AI tools, you can diverge widely and then converge much faster."

Joe Meersman Pooria Sohi

Use AI to Drive Outcomes that Go Beyond the Design Sprint

September 25, 2024

Briana Thomas

"We unapologetically move forward when high-level stakeholders miss deadlines, but also collect feedback via surveys."

Briana Thomas Christina Rodriguez

When Design Ops Comes in H.O.T. : A Tale of a Transformed Design Org

September 30, 2021

Andy Warr

"We have all these different people throwing insights over the wall and it’s great, but it’s too much."

Andy Warr

Under My (Research) Umbrella: The Benefits and Challenges of Building a Unified Insights Function

March 25, 2024

Catt Small

"We always want to be in the driver’s seat when using AI, not the passenger."

Catt Small

How the most senior designers are using AI in their work right now

July 1, 2026

Alicia Mooty

"Involving designers early in the process is crucial to avoid the 'fast-food' model where they feel like order takers."

Alicia Mooty

Design Staffing Models

September 30, 2021

Hugh Dubberly

"Small companies like Descartes Labs built supercomputers entirely in AWS with no physical servers, showing a profound shift in how computing power is accessed."

Hugh Dubberly

Problems with Problems: Reconsidering the Frame of Designing as Problem-Solving

June 19, 2019