Summary
Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.
Key Insights
-
•
Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.
-
•
Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.
-
•
Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.
-
•
Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.
-
•
Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.
-
•
Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.
-
•
Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.
-
•
Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.
-
•
Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.
-
•
Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.
Notable Quotes
"Within improv, it’s a combination of listening and not trying to be funny."
"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."
"Each first take was the only take, which got pressed on the album."
"We’re focused on the outcome; as soon as we count off the song, it’s going."
"Jazz has those rules of engagement."
"The head means the melody of a song."
"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."
"That unit there is kind of like a sprint."
"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."
"Collaboration is your secret sauce in the end."
Or choose a question:
More Videos
"If you have questions for the speakers, put them in Slack under the associated thread."
Bria Alexander Louis RosenfeldOpening Remarks Day 2
March 26, 2024
"We are back and we are right on time. Eight o'clock on the dot."
Bria AlexanderDay 3 Welcome
September 25, 2024
"If our public institutions cannot keep the promises they make to the most vulnerable, we might not deserve to solve some of the more existential crises."
Sha HwangThe Lost Year
June 11, 2021
"Our craft today is about forming shared understanding and building prototypes, not just delivering polished visuals."
David CroninThe GE Design System and Thoughts about Craft at Scale
May 13, 2015
"Sometimes design roles aren’t called design roles at all, but that’s the type of work you actually do."
Charlotte Vorbeck Shahzma Esmail Edward Alton Sarah McArthur Ariel KennanPipeline to Civic Design
December 9, 2021
"If you find someone not following values, start with a one-on-one to understand their point of view and realign together."
Kim Holt Emma Wylds Pearl Koppenhaver Maisee XiongA Salesforce Panel Discussion on Values-Driven DesignOps
September 8, 2022
"Trust your UX team to represent each other when attending different scrum teams’ ceremonies."
Chris HodowanecAgile + User Experience: How to navigate the Agile landscape as an UX Practitioner
November 16, 2022
"I wish I knew it was okay to invest in relationships; that’s how incremental change happens."
Scott Jensen Sarah Delaney Carmen LiuShort Take #2: UX/Product Lessons from Your Industry Peers
December 6, 2022
"The AI conversation is slapping technology on everything versus actually looking at how humans work."
Greg PetroffExit Interview #1: Greg Petroff: From Silicon Valley Executive to Sonoma County Possibilitarian
September 24, 2025