Rosenverse
Jazz Improvisation as a Model for Team Collaboration

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Jazz Improvisation as a Model for Team Collaboration

Gold
Tuesday, June 4, 2019 • Enterprise Experience 2019
Share the love for this talk
Jazz Improvisation as a Model for Team Collaboration
Speakers: Jim Kalbach
Link:

Summary

Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.

Key Insights

  • Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.

  • Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.

  • Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.

  • Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.

  • Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.

  • Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.

  • Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.

  • Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.

  • Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.

  • Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.

Notable Quotes

"Within improv, it’s a combination of listening and not trying to be funny."

"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."

"Each first take was the only take, which got pressed on the album."

"We’re focused on the outcome; as soon as we count off the song, it’s going."

"Jazz has those rules of engagement."

"The head means the melody of a song."

"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."

"That unit there is kind of like a sprint."

"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."

"Collaboration is your secret sauce in the end."

Ask the Rosenbot
Melinda Belcher
Bridging the Gap: Making the Most of the Differences Between Agency and Enterprise
2024 • Enterprise Experience 2020
Gold
Sarah Auslander
Insights Panel
2022 • Civic Design 2022
Gold
Emilia Åström
Unlock Your Team’s Intelligence with Collaboration Design
2022 • Design at Scale 2022
Gold
Nick Lewis
Designing and building low-carbon websites independently
2025 • Climate UX Interest Group
Josh Clark
Sentient Scenes and Radically Adaptive Experiences
2025 • Designing with AI 2025
Gold
Anna Nguyen
Why Our Voice of the Customer is Better Than Yours
2022 • Advancing Research 2022
Gold
Rusha Sopariwala
Remote, Together: Craft and Collaboration Across Disciplines, Borders, Time Zones, and a Design Org of 170+
2022 • Design at Scale 2022
Gold
Dan Willis
Enterprise Storytelling Sessions
2016 • Enterprise UX 2016
Gold
Marisa Bernstein
It Takes GRIT: Lessons from the Small, but Mighty World of Civic Usability Testing
2021 • Civic Design 2021
Gold
Jon Fukuda
Storytelling for DesignOps
2023 • DesignOps Community
Kristin Skinner
Theme 1 Intro
2021 • DesignOps Summit 2021
Gold
Bria Alexander
Welcome
2024 • Enterprise Experience 2020
Gold
Xenia Adjoubei
Empowering Communities Through the Researcher in Residence Program
2023 • Advancing Research 2023
Gold
Amy Paris
Delivering Equity: Government Services for All Ages, Languages, Sexual Orientations, and Gender Identities
2021 • Civic Design 2021
Gold
Peter Morville
The Architecture of Understanding
2015 • Enterprise UX 2015
Gold
Stefanie Owens
Optimizing for Outcomes: Transformation Design in Systems at Scale
2024 • Advancing Service Design 2024
Gold

More Videos

Dantley Davis

"Every manager who works with me knows their responsibility includes sourcing candidates for diverse backgrounds."

Dantley Davis

Leadership & Diversity—A Fireside Chat with Dantley Davis

September 17, 2020

Joshua Graves

"Language is imprecise; banning crutch words like MVP forces people to clarify real meaning."

Joshua Graves

We Need To Talk: Managing Ludicrous Requests at Work (Part 3 of 3)

May 12, 2025

Tiffany Cheng

"Digital products aren’t like buildings; they can keep changing and moving as you need."

Tiffany Cheng

Designing in a Pandemic: Integrating Speed and Rigor

June 9, 2022

Nathan Shedroff

"I believe that 50% of white-collar jobs are just going away in the next 5 to 10 years."

Nathan Shedroff Hugh Dubberly Thomas J. McLeish

How Will Design be Taught When the Schools Shut Down?

May 8, 2026

Louis Rosenfeld

"Our job as design teams is to teach others what we do, not to feel insecure about sharing."

Louis Rosenfeld

Discussion: What Operations can teach DesignOps

November 6, 2017

Bria Alexander

"Please be nice, respect each other, and carry yourself as if you were at your day job."

Bria Alexander

Opening Remarks

June 10, 2021

Karen McGrane

"The biggest challenge with LLMs was keeping them on task instead of writing their own Reddit posts."

Karen McGrane Jeff Eaton

AI for Information Architects: Are the robots coming for our jobs?

November 21, 2024

Claire Dhoosche

"We had three different definitions of what a prototype was across PM, design, and tech."

Claire Dhoosche

Coordinating chaos: Preventing workflow fragmentation when everyone accelerates with AI

June 9, 2026

Kristin Sundermeyer

"The yellow 80% allocation guide reminds that designers shouldn't be expected at full 100% project time due to meetings and breaks."

Kristin Sundermeyer Tygre Morehart

Design Ops Metrics

September 30, 2021