Summary
Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.
Key Insights
-
•
Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.
-
•
Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.
-
•
Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.
-
•
Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.
-
•
Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.
-
•
Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.
-
•
Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.
-
•
Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.
-
•
Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.
-
•
Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.
Notable Quotes
"Within improv, it’s a combination of listening and not trying to be funny."
"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."
"Each first take was the only take, which got pressed on the album."
"We’re focused on the outcome; as soon as we count off the song, it’s going."
"Jazz has those rules of engagement."
"The head means the melody of a song."
"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."
"That unit there is kind of like a sprint."
"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."
"Collaboration is your secret sauce in the end."
Or choose a question:
More Videos
"We can imagine them worrying about managing competing priorities with product strategy execution."
Aditi Ruiz Christian Crumlish Farid SabitovA PM State of Mind: Empathy Mapping Your Product Manager, Pt. 1
December 6, 2022
"Let’s use algorithms to promote sources with scientific integrity and create design patterns that enrich people’s lives."
Mandy DrewWhat Role(s) Can Research Play in Responsible Design?
March 11, 2021
"Buddy systems create leadership opportunities and a support network without changing org charts."
Russ UngerOnboarding: The Ecosystem, not the Afterthought
November 7, 2017
"I like to think of AI as a compass and not a map."
Gillian Salerno-Rebic Mark MicheliRedefining Speed and Scale: How Accenture’s GrowthOS Uses AI-Simulated Insights to Reduce Risk and Accelerate Innovation
June 10, 2025
"The tool is designed so you can just sit down, read the questions, and get started even if you don’t have much background knowledge."
Dave GrayGroup Activity: Making Sense of DesignOps
November 7, 2017
"Design helps build capital and seek comfort, which draws in the most powerful."
George AyeThat Quiet Little Voice: When Design and Ethics Collide
November 16, 2022
"Physical remotes have a lower power draw and are often more purpose-driven than phones, which are sources of stress."
Cheryl PlatzDemystifying Multimodal Design: The Design Practice You Didn't Know You're Doing
April 4, 2024
"UX maturity can move backward after reorgs or leadership changes, which is frustrating but common."
Susan WeinschenkEvaluating the Maturity of UX in Your Organization
January 15, 2020
"We developed this research framework during our time at Uber together with an extended leadership team as the team grew from 30 to 100."
George Zhang Molly StevensUX Research Excellence Framework
March 11, 2021