Summary
Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.
Key Insights
-
•
Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.
-
•
Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.
-
•
Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.
-
•
Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.
-
•
Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.
-
•
Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.
-
•
Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.
-
•
Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.
-
•
Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.
-
•
Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.
Notable Quotes
"Within improv, it’s a combination of listening and not trying to be funny."
"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."
"Each first take was the only take, which got pressed on the album."
"We’re focused on the outcome; as soon as we count off the song, it’s going."
"Jazz has those rules of engagement."
"The head means the melody of a song."
"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."
"That unit there is kind of like a sprint."
"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."
"Collaboration is your secret sauce in the end."
Or choose a question:
More Videos
"Design thinking helped us empathize, define problems, co-create ideas, and then test them like products."
Kim Fellman CohenMeasuring the Designer Experience
October 23, 2019
"Waging peace with sticky notes is a metaphor for how small design tools can contribute to huge social change."
Jim KalbachPeace is waged with sticky notes: Mapping Real-World Experiences
June 14, 2018
"If you see homogenous candidate pipelines, ask people to pause and rethink who they are putting through."
Anna Avrekh Amy Jiménez Márquez Morgan C. Ramsey Catarina TsangDiversity In and For Design: Building Conscious Diversity in Design and Research
June 9, 2021
"Design ops is always swinging wildly between priorities, making partners wonder why invest if you’re always going this way or that."
John Calhoun Rachel PosmanTwo Sides of the DesignOps Coin: Teams Ops and Product Ops
January 8, 2024
"If ethnographic film is just observational, then it’s just a security camera and a bank, and I want no part of it."
Bas Raijmakers, PhD (RCA) Charley Scull Prabhas PokharelWhat Design Research can Learn from Documentary Filmmaking
March 11, 2022
"You don’t want to give too many options like rating from one to ten because consistency gets lost between different LLM calls."
Peter Van DijckBuilding impactful AI products for design and product leaders, Part 2: Evals are your moat
July 23, 2025
"Even those with a roof over their head didn’t really fare much better; unexpected expenses break the budget every time."
Yasmine KhanChecking Bias and Listening to Financially Vulnerable Americans
March 30, 2020
"Browsers are considered absolutely critical to business given organizations' reliance on web apps and software that's easy to update."
Sharon BautistaTime to Make the Donuts: How User Research Helped Bridge Disparate Teams
January 8, 2024
"It became a mandate this year for companies to use Astro for all applications in enterprise cross-mission ground."
Michal Anne RogondinoSaving Outer Space: The First UX Design System for Our Nation’s Satellites
January 8, 2024