Rosenverse
Jazz Improvisation as a Model for Team Collaboration

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Jazz Improvisation as a Model for Team Collaboration

Gold
Tuesday, June 4, 2019 • Enterprise Experience 2019
Share the love for this talk
Jazz Improvisation as a Model for Team Collaboration
Speakers: Jim Kalbach
Link:

Summary

Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.

Key Insights

  • •

    Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.

  • •

    Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.

  • •

    Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.

  • •

    Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.

  • •

    Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.

  • •

    Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.

  • •

    Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.

  • •

    Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.

  • •

    Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.

  • •

    Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.

Notable Quotes

"Within improv, it’s a combination of listening and not trying to be funny."

"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."

"Each first take was the only take, which got pressed on the album."

"We’re focused on the outcome; as soon as we count off the song, it’s going."

"Jazz has those rules of engagement."

"The head means the melody of a song."

"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."

"That unit there is kind of like a sprint."

"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."

"Collaboration is your secret sauce in the end."

Ask the Rosenbot
Maggie Dieringer
Cutting through the Noise
2020 • DesignOps Community
Bryce Benton
[Demo] AI-powered UX enhancement: Aligning GitHub documentation with USWDS at Austin Public Library
2024 • Designing with AI 2024
Gold
Josh Clark
Sentient Design: Crafting Intelligent Interfaces with AI
2026 • Rosenfeld Community
Tricia Wang
SCALE: Discussion
2018 • Enterprise Experience 2018
Gold
Ed Mullen
Designing the Unseen: Enabling Institutions to Build Public Trust
2022 • Civic Design 2022
Gold
Hang Xu
Live Sensemaking: How Might We Shape Tools that Extend Us at Every Level, from Product to Workflow to Community?
2026 • Shift UX 2026
Conference
Nalini P. Kotamraju
Two Jobs in One: Being a “Leader who is a Researcher” and a “Researcher who is a Leader"
2021 • Advancing Research 2021
Gold
Prayag Narula
Empowering Designers to do Good Research
2022 • Advancing Research 2022
Gold
Jennifer Kanyamibwa
Creating the Blueprint: Growing and Building Design Teams
2018 • DesignOps Summit 2018
Gold
Alba Villamil
Stereotyped by Design: Pitfalls in Cross-Cultural User Research
2020 • Advancing Research 2020
Gold
Shipra Kayan
Emerging principles for using AI in Design: What the product design team at Miro has learned from deeply integrating AI in their workflow
2025 • Designing with AI 2025
Gold
Tim Parmee
Changing Our Design Pressure Points
2023 • DesignOps Summit 2023
Gold
Zariah Cameron
ReDesigning Wellbeing for Equitable Care in the Workplace
2024 • DesignOps Summit 2024
Gold
Rima Campbell
Increase Productivity and Drive Business Impact
2024 • DesignOps Summit 2024
Gold
Ana Maria Montero Barrantes
The Authentic UX Talent Show
2024 • Enterprise Experience 2020
Gold
Anna Avrekh
Expert Panel: Leading in and with Research
2022 • Advancing Research 2022
Gold

More Videos

Laura Weiss

"The ultimate goal in conflict is to engage with the tension while reducing the friction between humans."

Laura Weiss

Turn Down the Heat: 3 Ways to Handle Conflict in the Moment

November 20, 2024

John Calhoun

"Hold your destination in mind. Have an intention to succeed. Break up the long tracks and brace for the hard parts."

John Calhoun

Have we Reached Our Peak? Spotting the Next Mountain For DesignOps to Climb

October 1, 2021

Sarah Fathallah

"Resistance to new ideas is sometimes less about the idea’s value and more about the fears and insecurities it reveals in the listener."

Sarah Fathallah Alba Villamil

Beyond insights: Rethinking the role of researchers as stewards of organizational wisdom

March 13, 2025

Louis Rosenfeld

"When you ask a smart bot questions, you learn how to ask better questions, not just get better answers."

Louis Rosenfeld

You’ve got Gold! A Rosenverse demo with Lou Rosenfeld

June 9, 2026

Jess Greco

"Some teams rely heavily on one or two designers who can do a bit of everything, but their depth is limited compared to core disciplines."

Jess Greco

Creating a Basis for Change: Scaling Design Maturity

June 8, 2022

Tricia Wang

"Make a note when something about your design process doesn't feel right—discomfort is a guide to curiosity and improvement."

Tricia Wang

The most popular design thinking strategy is BS

January 27, 2022

Feleesha Sterling

"Stakeholder support is pretty important because if people on your team just don’t have time, they’re not gonna be able to commit to their roles."

Feleesha Sterling

Building a Rapid Research Program

May 18, 2023

Kyle Godbey

"The role of the service designer shifts from design savior to facilitator, spacemaker, and guide."

Kyle Godbey

Non-linear service design for complex adaptive systems

December 10, 2025

Changying (Z) Zheng

"Once we treat AI as intelligence, we face questions about trust, collaboration, and decision making."

Changying (Z) Zheng

Navigating Innovation with Integrity

September 25, 2024

Latest Books All books