Rosenverse
Jazz Improvisation as a Model for Team Collaboration

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Jazz Improvisation as a Model for Team Collaboration

Gold
Tuesday, June 4, 2019 • Enterprise Experience 2019
Share the love for this talk
Jazz Improvisation as a Model for Team Collaboration
Speakers: Jim Kalbach
Link:

Summary

Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.

Key Insights

  • Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.

  • Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.

  • Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.

  • Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.

  • Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.

  • Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.

  • Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.

  • Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.

  • Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.

  • Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.

Notable Quotes

"Within improv, it’s a combination of listening and not trying to be funny."

"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."

"Each first take was the only take, which got pressed on the album."

"We’re focused on the outcome; as soon as we count off the song, it’s going."

"Jazz has those rules of engagement."

"The head means the melody of a song."

"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."

"That unit there is kind of like a sprint."

"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."

"Collaboration is your secret sauce in the end."

Ask the Rosenbot
Alberto Ferreira
Making it Count: Developing a custom digital metric framework that works
2021 • QuantQual Interest Group
Katie Hansen
Finding the unknown in the known: Harnessing meta-analysis and literature review
2025 • Advancing Research 2025
Gold
Lada Gorlenko
Theme 1: Discussion
2024 • Enterprise Experience 2020
Gold
Harry Max
Priority Zero: Some Things are More Equal than Others
2016 • Enterprise UX 2016
Gold
Louis Rosenfeld
Do you want to work on climate? (Climate UX Discussion Series)
2023 • Climate UX Interest Group
Caroline Jarrett
Have fun with statistics?
2024 • Rosenfeld Community
Nick Cochran
Growing in Enterprise Design through Making Connections
2019 • Enterprise Community
Dave Malouf
Closing Keynote: Amplify. Not Optimize.
2019 • DesignOps Summit 2019
Gold
Kritika Yadav
Optimizing AI Conversations: A Case Study on Personalized Shopping Assistance Frameworks
2025 • Designing with AI 2025
Gold
Nicole Bergstrom
AccessibilityOps: Moving beyond “nice to have”
2024 • DesignOps Community
Robin Beers
Navigating organizational systems: Rethinking researcher’s role in driving change
2025 • Advancing Research 2025
Gold
Sofia Quintero
The Product Philosophy Behind EnjoyHQ
2021 • Advancing Research 2021
Gold
Ariba Jahan
Team Resiliency Through a Pandemic
2024 • DesignOps Summit 2020
Gold
Megan Campos
What Did I Miss? The Hidden Costs of Deprioritizing Diversity in User Research
2021 • Advancing Research 2021
Gold
Louis Rosenfeld
About the Rosenverse
2026 • Rosenfeld Community
Bria Alexander
The Big Question about Resilience: A panel discussion
2024 • DesignOps Summit 2024
Gold

More Videos

James Wieselman Schulman

"You have to find ways for people to practice so they can learn without destroying projects."

James Wieselman Schulman

Research is a team sport: advancing the work when everyone does the research

March 11, 2026

Amy Parness

"If we focus on energy management data points instead of just saying sustainable, that wins over more people."

Amy Parness

Scaling Sustainability: Complementary strategies that drive long-term success

May 29, 2025

Brad Peters

"When it comes to the data we’re providing, that decision point is really important for PMs."

Brad Peters Anne Mamaghani

Short Take #1: UX/Product Lessons from Your Industry Peers

December 6, 2022

Jeff Gothelf

"Key results must be measures of human behavior and outcomes, not output metrics like 'launch this service'."

Jeff Gothelf

Who does what by how much?

November 20, 2025

Raven Veal

"Our jobs are to protect users from harm. If clients don’t care about side effects, it may be necessary to draw a line and walk away."

Raven Veal

Dark Metrics: Illuminating the Negative Impact of Digital Health Design

March 12, 2021

Kritika Sony

"The lesson isn’t that AI was wrong, but that you still have to test it against your users."

Kritika Sony

Moving AI offscreen: Exploring failures, constraints, and recovery in physical game design

June 10, 2026

Jon Fukuda

"Design ops is far more than measuring and optimizing processes and tools."

Jon Fukuda

Theme One Intro

September 8, 2022

Spencer L. A. Stultz

"It is your job to design systems and processes that work for all people."

Spencer L. A. Stultz

Why Social Justice Frameworks are Necessary for Successful DEI/JEDI Initiatives

October 4, 2023

Gabriela Barneva

"Disability isn’t a fixed group — aging, illness, injury can put anyone into a disabled state."

Gabriela Barneva

Operationalizing Inclusive Design in Service Design

November 20, 2025