Rosenverse
Jazz Improvisation as a Model for Team Collaboration

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Jazz Improvisation as a Model for Team Collaboration

Gold
Tuesday, June 4, 2019 • Enterprise Experience 2019
Share the love for this talk
Jazz Improvisation as a Model for Team Collaboration
Speakers: Jim Kalbach
Link:

Summary

Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.

Key Insights

  • Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.

  • Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.

  • Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.

  • Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.

  • Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.

  • Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.

  • Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.

  • Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.

  • Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.

  • Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.

Notable Quotes

"Within improv, it’s a combination of listening and not trying to be funny."

"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."

"Each first take was the only take, which got pressed on the album."

"We’re focused on the outcome; as soon as we count off the song, it’s going."

"Jazz has those rules of engagement."

"The head means the melody of a song."

"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."

"That unit there is kind of like a sprint."

"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."

"Collaboration is your secret sauce in the end."

Ask the Rosenbot
Clemens Janssen
Efficiently Scaling Research as a Team of One
2023 • Advancing Research 2023
Gold
Laura Smith
Embedding Service Design and Agile Practice within UK Planning Teams to Create Services that Last
2024 • Advancing Service Design 2024
Gold
Dan Willis
Enterprise Storytelling Sessions
2016 • Enterprise UX 2016
Gold
Lavy Kumar
Future of Work
2021 • Design at Scale 2021
Gold
Kara Kane
Theme One Intro
2022 • Civic Design 2022
Gold
Catt Small
Moving from Execution to Strategy as a Designer
2022 • Design in Product 2022
Gold
Nathan Shedroff
Redefining Value: Bridging the Innovation Culture Divide
2015 • Enterprise UX 2015
Gold
Deanna Smith
Leading Change with Confidence: Strategies for Optimizing Your Process
2024 • DesignOps Summit 2024
Gold
Tricia Wang
The most popular design thinking strategy is BS
2022 • Enterprise Community
Gretchen Anderson
Scaling the Human Center
2017 • Enterprise Experience 2017
Gold
Nathan Shedroff
Double Your Mileage: Use Your Research Strategically
2020 • Advancing Research 2020
Gold
Joe Elmendorf
Shitty Maps: A Trojan Horse for Sensemaking
2026 • Rosenfeld Community
Kelly Goto
Emotion Economy: Ethnography as Corporate Strategy
2015 • Enterprise UX 2015
Gold
Andy Polaine
What is the role of service design in product-led organizations?
2024 • Advancing Service Design 2024
Gold
Saara Kamppari-Miller
DesignOps for Inclusive Design and Accessibility
2022 • DesignOps Community
Soma Ghosh
What emerging methods are advancing UX research [Advancing Research Community Workshop Series]
2023 • Advancing Research Community

More Videos

Jake Burghardt

"Impact tracking as a community exercise builds a collective sense of research value and inspires adoption across teams."

Jake Burghardt

Finding More Inroads into Research Impact

February 20, 2026

Tess Dixon

"It’s the individuals who choose whether and how they take advantage of the opportunities you create."

Tess Dixon

C'mon Get Happy

September 29, 2021

Joy KendiMwiti

"We built the reporting assistant on WhatsApp because parts of their workflow were already happening informally on such channels."

Joy KendiMwiti

Deciding when to automate: Integrating AI in high-stakes systems

June 9, 2026

Candace Myers

"Human centered design Ops is about making sure nobody thinks they’re a robot."

Candace Myers

Standardizing Design at Scale

September 9, 2022

"A producer is probably in JIRA day-to-day, running tasks, creating tickets and epics, while a program manager tracks board-level timelines."

Panel Discussion: Communicating the Value of DesignOps

November 7, 2018

Christopher Geison

"Evidence-based strategies focused on human beings may hold the key to breaking free from exploitative practices."

Christopher Geison

Theme 1 Intro

March 25, 2024

Sam Proulx

"How do we train AI models to prevent bias and preserve privacy, especially considering disability data is often seen as medical data?"

Sam Proulx

To Boldly Go: The New Frontiers of Accessibility

November 18, 2022

Mujtaba Hameed

"Data are like minerals dug from the earth; insights are cut stones; frameworks are the jewelry that connects them."

Mujtaba Hameed

Frameworks for Excellence: Using Visual Thinking and Communication to Elevate Your Research

March 26, 2024

Daniel J. Rosenberg

"The marketplace is going to decide if it’s close enough in cost-benefit tradeoff."

Daniel J. Rosenberg

Designing with and for Artificial Intelligence

August 11, 2022