Summary
Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.
Key Insights
-
•
Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.
-
•
Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.
-
•
Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.
-
•
Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.
-
•
Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.
-
•
Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.
-
•
Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.
-
•
Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.
-
•
Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.
-
•
Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.
Notable Quotes
"Within improv, it’s a combination of listening and not trying to be funny."
"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."
"Each first take was the only take, which got pressed on the album."
"We’re focused on the outcome; as soon as we count off the song, it’s going."
"Jazz has those rules of engagement."
"The head means the melody of a song."
"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."
"That unit there is kind of like a sprint."
"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."
"Collaboration is your secret sauce in the end."
Or choose a question:
More Videos
"It takes courage to push back against dominant culture and present dissenting opinions in organizations."
Noah BondRedefining truth and inclusivity: Navigating data ownership and ethical research in the age of disinformation
March 11, 2025
"If you walk in someone else’s shoes, then you’ve taken their shoes."
Sahibzada MayedThe Politics of Radical Research: A Manifesto
March 27, 2023
"Involving frontline staff as co-creators helps ensure AI is a collaborator rather than a threat."
Anupama DhareshwarFrom blueprint to bot: Designing resilient AI-powered services
November 19, 2025
"Using work structure as a taxonomy for knowledge failed due to frequent reorganizations; switching to a jobs-to-be-done taxonomy gave us stability."
Chris MosesStretching the Definition of DesignOps with Product Development
November 7, 2018
"It’s not just the design work you see; it’s the unseen operations behind the scenes that determine quality."
Kristin SkinnerOpening Keynote: Org Design for Design Orgs
November 6, 2017
"Screen magnification users are low vision and interact visually with prototypes, so little adaptation is needed."
Sam ProulxPrototype Reviews, People With Disabilities, and You
December 8, 2021
"What extent do our organizations become who they are because of the stories we tell them about who they could be?"
Brigette MetzlerScaling ResearchOps: Helping Researchers do Their Best Work
March 30, 2020
"My dad told me very early on in my career that I had to work two times harder than anyone else to get the same things."
Dantley DavisLeadership & Diversity—A Fireside Chat with Dantley Davis
September 17, 2020
"You can’t innovate or evolve as designers if you don’t learn, and learning requires psychological safety."
Courtney Maya GeorgeScale Your Organization and Grow Your Designers
September 8, 2022