Summary
Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.
Key Insights
-
•
Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.
-
•
Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.
-
•
Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.
-
•
Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.
-
•
Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.
-
•
Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.
-
•
Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.
-
•
Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.
-
•
Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.
-
•
Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.
Notable Quotes
"Within improv, it’s a combination of listening and not trying to be funny."
"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."
"Each first take was the only take, which got pressed on the album."
"We’re focused on the outcome; as soon as we count off the song, it’s going."
"Jazz has those rules of engagement."
"The head means the melody of a song."
"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."
"That unit there is kind of like a sprint."
"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."
"Collaboration is your secret sauce in the end."
Or choose a question:
More Videos
"No amount of power is enough to make a wide-ranging agenda move forward on its own."
Sarah BarrettThe "How" of Enterprise Information Architecture
June 6, 2023
"Public participation started being considered only in the last 10 years in Istanbul."
Onur Kocan Ayhan EnsiciUnderstanding the Strategy for Civic Design in a Complex City: Istanbul
November 16, 2022
"Design thinking is really just a set of methodologies; there’s really no thinking in design thinking."
Christian BasonExpand—Rethinking Design for Public Challenges
September 14, 2022
"We’re lucky if we solve a single thing; everything else has to be parking lot."
Jon Fukuda Amy Evans Ignacio Martinez Joe MeersmanThe Big Question about Innovation: A Panel Discussion
September 25, 2024
"It is a lot more meaningful when I can meet with batches of customers in person and see their reactions, knowing I can improve their working life."
Melissa Schmidt Adam MenterHow UX Research Hit It Big in Las Vegas
June 4, 2019
"Create a UX brief with meetings and milestones so your PM knows where they need to be involved and where they don’t."
Jessamyn EdwardsSurviving Your UX Career in Enterprise Design
December 2, 2021
"Hiring designers who look like the community you serve makes a huge difference in user-centered design outcomes."
Justin Entzminger Terrance Smith Tracy M. Colunga Mai-Ling GarciaRisk and Reward: How to Diversify the Field of Civic Innovators and Designers
November 17, 2022
"Waging peace with sticky notes is a metaphor for how small design tools can contribute to huge social change."
Jim KalbachPeace is waged with sticky notes: Mapping Real-World Experiences
June 14, 2018
"It couldn’t find specific interviewees for user archetypes, so I had to adapt and guide the process."
Yulya Besplemennova[Demo] Stress-testing GenAI in user research synthesis
June 4, 2024