Summary
Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.
Key Insights
-
•
Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.
-
•
Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.
-
•
Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.
-
•
Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.
-
•
Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.
-
•
Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.
-
•
Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.
-
•
Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.
-
•
Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.
-
•
Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.
Notable Quotes
"Within improv, it’s a combination of listening and not trying to be funny."
"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."
"Each first take was the only take, which got pressed on the album."
"We’re focused on the outcome; as soon as we count off the song, it’s going."
"Jazz has those rules of engagement."
"The head means the melody of a song."
"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."
"That unit there is kind of like a sprint."
"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."
"Collaboration is your secret sauce in the end."
Or choose a question:
More Videos
"Being comfortable with ambiguity means having team members who can bring structure to uncertainty."
Bassel Deeb Will OsbornDo More With Less: Equip and Lead Design Orgs Through Adversity
October 2, 2023
"Team members told me they felt really seen for the first time during these discussions."
Francesca Barrientos, PhDYou Need Your Own Definition of Design Maturity
June 8, 2022
"Burnout exists because we made rest a reward rather than a right."
Zariah CameronReDesigning Wellbeing for Equitable Care in the Workplace
September 23, 2024
"There is no silver bullet in system-level challenges; multiple interventions across different domains are needed."
Sheryl CababaExpanding Your Design Lens with Systems Thinking
February 23, 2023
"Research skill and talent can be present in many different kinds of people, you don’t have to have research in your title."
Megan BlockerA Selectively Scrappy Approach to ResearchOps
November 8, 2018
"We use Stacy’s matrix and James Garrett’s layers of user experience to filter which projects go into the self-service model."
Nora Tejeda Giovanna AlonsoScaling Design Capabilities at BBVA Through a Self-service Design Model
June 10, 2021
"We answer questions differently when we’re living life and doing activities than when we’re sitting down facing the camera."
Bas Raijmakers, PhD (RCA) Charley Scull Prabhas PokharelWhat Design Research can Learn from Documentary Filmmaking
March 11, 2022
"While the majority of design happens in the lower half of this scale, we create gaps at the higher, systemic levels that we must address."
Cornelius RachieruHandling Complexity: Framing a Scale of Design
June 9, 2021
"As a researcher, your brain is shouting, red alert, red alert, there’s some problem I need to find out."
Susan Simon-DanielsWar Stories LIVE! Susan Simon-Daniels
March 30, 2020
Latest Books All books
Dig deeper with the Rosenbot
What are effective ways to include people with disabilities in generative and usability research?
What tools or formats work best to align diverse teams with different digital literacy levels on a market launch process?
Why is competitiveness declining as a motivation in gaming and product design, according to Cheryl Platz?