Rosenverse
Jazz Improvisation as a Model for Team Collaboration

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Jazz Improvisation as a Model for Team Collaboration

Gold
Tuesday, June 4, 2019 • Enterprise Experience 2019
Share the love for this talk
Jazz Improvisation as a Model for Team Collaboration
Speakers: Jim Kalbach
Link:

Summary

Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.

Key Insights

  • Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.

  • Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.

  • Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.

  • Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.

  • Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.

  • Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.

  • Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.

  • Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.

  • Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.

  • Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.

Notable Quotes

"Within improv, it’s a combination of listening and not trying to be funny."

"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."

"Each first take was the only take, which got pressed on the album."

"We’re focused on the outcome; as soon as we count off the song, it’s going."

"Jazz has those rules of engagement."

"The head means the melody of a song."

"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."

"That unit there is kind of like a sprint."

"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."

"Collaboration is your secret sauce in the end."

Ask the Rosenbot
Sabrina Mach
How to Design Your Design Operating Model
2021 • DesignOps Summit 2021
Gold
Stefanie Owens
Optimizing for Outcomes: Transformation Design in Systems at Scale
2024 • Advancing Service Design 2024
Gold
Mike Oren
Why Pharmaceutical's Research Model Should Replace Design Thinking
2023 • Advancing Research 2023
Gold
Lada Gorlenko
Theme 1: Intro
2024 • Enterprise Experience 2020
Gold
Prabhas Pokharel
Order and Chaos: New Ways of Collaborating on Synthesis and Storytelling
2022 • Advancing Research 2022
Gold
Jen Cardello
Curating insight: Strategies for integrating knowledge across research functions
2025 • Advancing Research 2025
Gold
Louis Rosenfeld
Opening Remarks
2023 • DesignOps Summit 2023
Gold
Maggie Dieringer
Cutting through the Noise
2020 • DesignOps Community
Dan Mall
“Ask Me Anything” with Dan Mall, Author of Upcoming Rosenfeld Title, Design that Scales
2023 • DesignOps Summit 2023
Gold
Bria Alexander
Opening Remarks
2022 • Civic Design 2022
Gold
Laurent Christoph
Scale the impact of DesignOps in 3D: Diligence, Decision, Discipline
2025 • DesignOps Community
Sheri Byrne-Haber
Accessibility at Scale
2021 • Design at Scale 2021
Gold
Caroline Vize
The State of UX: Five Lessons from 2021 to Accelerate Digital Experience in 2022
2022 • Advancing Research 2022
Gold
Peter Merholz
The 2025 State of UX/Design Organizational Health
2025 • Rosenfeld Community
Prayag Narula
HCI 2.0: Humanity Deserves the Attention that UX Research has to Offer
2023 • Advancing Research 2023
Gold
Milan Guenther
The $212 billion ‘so what?’: unlocking impact in development cooperation
2025 • Advancing Service Design 2025
Gold

More Videos

Sheri Byrne-Haber

"94% of companies exclude disability from their diversity and inclusion initiatives, a major missed opportunity to advance accessibility."

Sheri Byrne-Haber

The Importance of Accessible Design Systems

January 8, 2024

Alicia D. Johnson

"Every emergency manager has an origin story, mine was the Yellowstone Fire in 1988 when I was seven."

Alicia D. Johnson

Disasters and the 21st Century

December 10, 2021

Mark Interrante

"You can see our organization through the homepage of our site — we each owned a rectangle."

Mark Interrante

Collaboration Flows in Product Development

June 9, 2017

Ron Bronson

"Every problem is a research problem."

Ron Bronson

Design, Consequences & Everyday Life

November 18, 2022

Erika Flowers

"We put high-fidelity designs in Mural so stakeholders unfamiliar with Figma can still comment and interact."

Erika Flowers

Introduction to MURAL for UX

June 11, 2021

Clara Kliman-Silver

"AI is valuable in design when it extrapolates away mundane work."

Clara Kliman-Silver

UX Futures: The Role of Artificial Intelligence in Design

June 7, 2023

John Cutler

"What am I avoiding? Asking that every day turns out to be a surprisingly powerful prioritization tool."

John Cutler Harry Max

Prioritization for designers and product managers (1st of 3 seminars)

June 13, 2024

Bria Alexander

"Our sponsors offer sessions with no sales pitches, just incredibly high-quality content."

Bria Alexander

Opening Remarks

January 8, 2024

Jason Mesut

"Omni Oppressors try to do everything, resulting in micromanagement and harming organizational culture."

Jason Mesut Martina Hodges-Schell Jose Coronado

Unmasking Design Leadership: Navigating leadership without neglecting ourselves

October 30, 2025