Rosenverse
Jazz Improvisation as a Model for Team Collaboration

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Jazz Improvisation as a Model for Team Collaboration

Gold
Tuesday, June 4, 2019 • Enterprise Experience 2019
Share the love for this talk
Jazz Improvisation as a Model for Team Collaboration
Speakers: Jim Kalbach
Link:

Summary

Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.

Key Insights

  • •

    Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.

  • •

    Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.

  • •

    Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.

  • •

    Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.

  • •

    Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.

  • •

    Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.

  • •

    Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.

  • •

    Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.

  • •

    Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.

  • •

    Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.

Notable Quotes

"Within improv, it’s a combination of listening and not trying to be funny."

"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."

"Each first take was the only take, which got pressed on the album."

"We’re focused on the outcome; as soon as we count off the song, it’s going."

"Jazz has those rules of engagement."

"The head means the melody of a song."

"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."

"That unit there is kind of like a sprint."

"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."

"Collaboration is your secret sauce in the end."

Ask the Rosenbot
Dave Hora
Advice for Establishing Research
2022 • Advancing Research Community
Dave Gray
Group Activity: Making Sense of DesignOps
2017 • DesignOps Summit 2017
Gold
Abby Covert
Is the shift greater than the sum of its parts?
2026 • Shift UX 2026
Conference
Francesca Barrientos, PhD
You Need Your Own Definition of Design Maturity
2022 • Design at Scale 2022
Gold
Rebecca Buck
Mission: Keep Talent in Research Roles!
2021 • Advancing Research 2021
Gold
Maria Giudice
Empowering change: Reigniting purpose, passion and impact in research
2025 • Advancing Research 2025
Gold
Noel Lamb
Cultivating Business Partnerships to Grow Research Ops
2022 • Advancing Research Community
Kurt McCulloch
Faster alone, further together: Rebuilding collaboration in the age of AI research
2026 • Advancing Research 2026
Gold
Mike Brzozowski
UX in everyday products: Empowering climate conscious choices
2024 • Climate UX Interest Group
Kate Towsey
ResearchOps AMA with Kate Towsey & Jake Burghardt
2025 • Advancing Research Community
Leah Buley
Closing Plenary: The Crisis of Digital
2020 • Advancing Research 2020
Gold
John Taschek
Making People the X-Factor in the Enterprise
2018 • Enterprise Experience 2018
Gold
Sarah B. Nelson
We are called to be Architects of the Future
2026 • Rosenfeld Community
Ted Neward
Theme 4: Enterprise Organizational Journey
2019 • Enterprise Experience 2019
Gold
Malini Rao
Lessons Learned from a 4-year Product Re-platforming Journey
2021 • Design at Scale 2021
Gold
Robert Fabricant
Industry junctures: Paths forwards for UXR and the critical decisions that get us there [Advancing Research Community Workshop Series]
2024 • Advancing Research Community

More Videos

Steve Krug

"Empathy is key to wanting to do this job — wanting users to do well."

Steve Krug Louis Rosenfeld

Don’t Make Me Think 3.0: What Endures and What Evolves in UX

March 11, 2026

Patrick Neeman

"We’re building our house in somebody else’s sandbox."

Patrick Neeman Jeffrey Zeldman

Agent Standards Best Viewed in Every Assistant

September 4, 2026

Ed Mullen

"Design without implementation is just theory; feedback loops must turn user needs into action."

Ed Mullen

Designing the Unseen: Enabling Institutions to Build Public Trust

November 16, 2022

Joanna Vodopivec

"Collaboration with another researcher was seamless because we speak the same methodology language and aligned on goals."

Joanna Vodopivec Prabhas Pokharel

One Research Team for All - Influence Without Authority

March 9, 2022

Ellie Krysl

"It’s not enough to just see inputs at the altitude you’re working at; you need visibility into the inputs around you for proper context."

Ellie Krysl Jon Fukuda

Planned Right. Managed Right. Designed Right.

June 6, 2023

Adam Cutler

"If you’re spending more time talking about titles, you’re not actually doing the design work."

Adam Cutler Karen Pascoe Ian Swinson Susan Worthman

Discussion

June 8, 2016

Gina Mendolia

"Once collaboration loops start compounding, they become muscle memory and the structure supports our work."

Gina Mendolia Jasmine Toy

Coordinated collaboration: a Service Design & DesignOps love story

November 19, 2025

Victor Udoewa

"Design futures are not always in the future; sometimes they reflect constraints of budget, resources, or political will."

Victor Udoewa

Radical Participatory Design: Decolonizing Participatory Design Processes

December 10, 2021

Daniel Korczynski

"The larger the dataset you work with, the more costly it is to run a single operation on AI models."

Daniel Korczynski

Why AI Is Bad at Research (and how to make it actually useful)

March 10, 2026