Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Jazz Improvisation as a Model for Team Collaboration

Gold
Tuesday, June 4, 2019 • Enterprise Experience 2019
Share the love for this talk
Jazz Improvisation as a Model for Team Collaboration
Speakers: Jim Kalbach
Link:

Summary

Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.

Key Insights

  • Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.

  • Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.

  • Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.

  • Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.

  • Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.

  • Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.

  • Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.

  • Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.

  • Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.

  • Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.

Notable Quotes

"Within improv, it’s a combination of listening and not trying to be funny."

"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."

"Each first take was the only take, which got pressed on the album."

"We’re focused on the outcome; as soon as we count off the song, it’s going."

"Jazz has those rules of engagement."

"The head means the melody of a song."

"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."

"That unit there is kind of like a sprint."

"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."

"Collaboration is your secret sauce in the end."

Ask the Rosenbot
Vanessa Varin
Tools are moments. Capabilities compound.
2026 • Designing with AI 2026
Conference
Melissa Schmidt
How UX Research Hit It Big in Las Vegas
2019 • Enterprise Experience 2019
Gold
Dan Saffer
Why AI projects fail (and what we can do about it)
2025 • Rosenfeld Community
Benjamin Wiedmaier
Redefining Toolkits: Unbundling to Create a Perfect Match
2025 • Advancing Research 2025
Gold
Sam Proulx
To Boldly Go: The New Frontiers of Accessibility
2022 • Advancing Research 2022
Gold
Nicole Wright
Democratizing Research at HoneyBook
2022 • Advancing Research 2022
Gold
Maria Taylor
Knowledge is Power: Managing the Lifeblood of the Design Org
2023 • DesignOps Summit 2023
Gold
Alana Washington
(Remote) Service Design: A Transformation Case Study
2022 • Design at Scale 2022
Gold
Cennydd Bowles
Day 1 Panel
2024 • Designing with AI 2024
Gold
Jeff Gothelf
Innovation Studios: the Engines of Enterprise Experimentation
2015 • Enterprise UX 2015
Gold
Tony Turner
Capturing Deep Insights
2021 • DesignOps Summit 2021
Gold
Nina Jurcic
The Design System Rollercoaster: From Enabler and Bottleneck to Catalyst for Change
2023 • DesignOps Summit 2023
Gold
Victor Udoewa
Theme One Intro
2023 • Advancing Research 2023
Gold
Alnie Figueroa
The Future of Design Operations: Transforming Our Craft
2025 • DesignOps Summit 2025
Gold
Joanna Vodopivec
One Research Team for All - Influence Without Authority
2022 • Advancing Research 2022
Gold
Tanya Snook
Designing the team experience: Building culture through onboarding
2021 • Enterprise Community

More Videos

Kwabena Opoku

"When editing, I focus on the sharpest image and core truths, what really matters to tell moving forward."

Kwabena Opoku Leonie Annor-Owiredu Sam Ladner

Methodological toolkit for unique research impact

March 11, 2026

Bria Alexander

"If you ever feel unsupported or unsafe, please let us know. It is our priority to make sure you feel protected and supported."

Bria Alexander

Opening Remarks

June 11, 2021

Megan Kierstead

"Being badass means being vulnerable, standing up, being brave, and being true to yourself."

Megan Kierstead

You Are a Badass at UX: Overcoming Imposter Syndrome

March 10, 2021

Kevin Bethune

"The market is a cultural mosaic diversifying faster than many teams can anticipate."

Kevin Bethune

Gatekeepers and Servant Leadership

January 30, 2020

Anna Nguyen

"We believe the responsibility for the voice of the customer should be shared by everyone on the team."

Anna Nguyen Emily Brogan

Why Our Voice of the Customer is Better Than Yours

March 10, 2022

Mike Brzozowski

"Many companies miss business opportunities by not addressing rising customer search demand for sustainable options."

Mike Brzozowski Laura Palotie Steve Isley Nancy Tsang

UX in everyday products: Empowering climate conscious choices

July 17, 2024

Doug Powell

"Business leaders are super busy, data-driven, competitive, and have a finely tuned bullshit meter."

Doug Powell

Closing Keynote: Design at Scale

November 8, 2018

Bria Alexander

"This is our third and final day of the design operation Summit 2021."

Bria Alexander

Opening Remarks

October 1, 2021

Sam Yen

"Are we excited to go to work in the technology industry to remove jobs and eliminate the human from the equation?"

Sam Yen

Driving Organizational Change Through Design? Do more of this and less of that

June 9, 2017