Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Jazz Improvisation as a Model for Team Collaboration

Gold
Tuesday, June 4, 2019 • Enterprise Experience 2019
Share the love for this talk
Jazz Improvisation as a Model for Team Collaboration
Speakers: Jim Kalbach
Link:

Summary

Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.

Key Insights

  • Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.

  • Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.

  • Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.

  • Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.

  • Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.

  • Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.

  • Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.

  • Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.

  • Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.

  • Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.

Notable Quotes

"Within improv, it’s a combination of listening and not trying to be funny."

"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."

"Each first take was the only take, which got pressed on the album."

"We’re focused on the outcome; as soon as we count off the song, it’s going."

"Jazz has those rules of engagement."

"The head means the melody of a song."

"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."

"That unit there is kind of like a sprint."

"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."

"Collaboration is your secret sauce in the end."

Ask the Rosenbot
Terry Buckman
Wargaming (An Introduction)
2023 • Enterprise Community
Clara Kliman-Silver
UX Futures: The Role of Artificial Intelligence in Design
2023 • Enterprise UX 2023
Gold
Sarah Barrett
The "How" of Enterprise Information Architecture
2023 • Enterprise UX 2023
Gold
Erin Weigel
Get Your Whole Team Testing to Design for Impact
2024 • Rosenfeld Community
Kristin Wisnewski
Measuring What Matters
2019 • DesignOps Summit 2019
Gold
George Aye
That Quiet Little Voice: When Design and Ethics Collide
2022 • Civic Design 2022
Gold
Sam Proulx
SUS: A System Unusable for Twenty Percent of the Population
2021 • Civic Design 2021
Gold
Tatyana Mamut
Opening Keynote: Breaking Conway's Law--or How to Work Differently and Not Ship Your Org Chart
2019 • Enterprise Experience 2019
Gold
Louis Rosenfeld
How AI will Change DesignOps Tooling
2023 • DesignOps Summit 2023
Gold
Jackie Ajoux
Leveling-Up: A Single-Player’s Guide to the DesignOps Team-of-One
2024 • DesignOps Summit 2020
Gold
Kristin Skinner
8 Types of Measures in Design Operations
2020 • DesignOps Community
Bob Baxley
Theme 4: Discussion
2024 • Enterprise Experience 2020
Gold
Laine Riley Prokay
Carving a Path for Early Career DesignOps Practitioners
2022 • DesignOps Summit 2022
Gold
John Devanney
The Design Management Office
2017 • DesignOps Summit 2017
Gold
Cassini Nazir
The Dangers of Empathy: Toward More Responsible Design Research
2023 • Advancing Research 2023
Gold
Sheri Byrne-Haber
The Importance of Accessible Design Systems
2024 • DesignOps Summit 2020
Gold

More Videos

Jon Fukuda

"Joe Mesman and Peria will talk about how AI can take design sprints beyond their traditional limits."

Jon Fukuda

Theme 3 Intro

September 25, 2024

Adam Cutler

"Can you show me your thought process? That’s really critical as the ability to articulate themselves."

Adam Cutler Karen Pascoe Ian Swinson Susan Worthman

Discussion

June 8, 2016

Leisa Reichelt

"When negotiating, bring plan A—show what you need and what good looks like—even if it seems outrageous."

Leisa Reichelt

Opening Keynote: Operating in Context

November 7, 2018

JP Allen

"Only 8% of people we talk to said their stakeholders know how to access results and do so often."

JP Allen Holly Holden

Navigating the UX Tools Landscape

October 1, 2021

Alla Weinberg

"Cultural safety is behavior at scale—the behaviors we incentivize shape culture."

Alla Weinberg

People Are Sick of Change: Psychological Safety is the Cure

July 20, 2023

Amy Brana Stuart

"Users are not just sources of data; they're partners who bring their experiences and insights."

Amy Brana Stuart

Rest in Peace Fly-in-fly-out Design

June 9, 2022

Yasmine Khan

"You need to be just as careful conducting interviews in Beverly Hills as in poorer neighborhoods; wealth does not guarantee safety."

Yasmine Khan

Checking Bias and Listening to Financially Vulnerable Americans

March 30, 2020

Erin Hoffman-John

"Emergence is a property where individual independent actions create a collective behavior like a school of fish moving together."

Erin Hoffman-John

This Game is Never Done: Design Leadership Techniques from the Video Game World

November 6, 2017

Uday Gajendar

"Enterprise is sexy – that phrase helped me get at least one job."

Uday Gajendar Lada Gorlenko Dave Malouf Louis Rosenfeld Dan Willis

10 Years of Enterprise UX: Reflecting on the community and the practice

June 18, 2025