Summary
Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how the dynamics of jazz improvisation serve as a model for better teamwork with live music on stage. The lessons from jazz are particularly important for design, much of which involves collaborating with others: gathering requirements from stakeholders, ideating in project teams, and iterating with developers. Great design requires practitioners to be not only skilled craftsmen equipped with the right tools, but also expert collaborators and facilitators. Jazz gives us a model to help us move in that direction in a modern, agile way. Jim Kalbach will be joined by three special guests.
Key Insights
-
•
Miles Davis’s 'Kind of Blue' album was mostly recorded in one take without rehearsals, demonstrating the power of spontaneous collaboration within a structured framework.
-
•
Jazz improvisation is governed by an underlying invisible structure, such as a fixed melody (head), harmonies, and form, which enables creative freedom without chaos.
-
•
Jazz musicians follow established rules of engagement, like alternating solos and returning to the head, which parallels agile methodologies in software development.
-
•
Improvisation in teamwork works best when the team agrees on clear frameworks or rituals, such as design sprints or regular critiques.
-
•
Planning for uncertainty is essential in improvisation; teams prepare themselves to respond spontaneously within known boundaries.
-
•
Breakdowns of complex work into smaller cycles (like jazz measures or agile sprints) allow teams to build, measure, and learn iteratively.
-
•
Collaboration and respectful interaction are fundamental principles supporting successful improvisation and team creativity.
-
•
Design systems require substantive collaboration and dialogue to function effectively, just as jazz requires listening and interaction.
-
•
Team rituals and patterned engagement reduce the cognitive load on how to work together, allowing more energy for innovation.
-
•
Jazz improvisation’s universal conventions enable musicians worldwide to play together from minimal cues, illustrating the power of shared frameworks.
Notable Quotes
"Within improv, it’s a combination of listening and not trying to be funny."
"Miles gave them the music as they entered the studio; they didn’t know what they were going to be playing."
"Each first take was the only take, which got pressed on the album."
"We’re focused on the outcome; as soon as we count off the song, it’s going."
"Jazz has those rules of engagement."
"The head means the melody of a song."
"Instead of playing the melody Miles Davis wrote, the soloist creates a melody spontaneously."
"That unit there is kind of like a sprint."
"Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating."
"Collaboration is your secret sauce in the end."
Or choose a question:
More Videos
"You need to know tomorrow’s user as well as today’s because their characteristics differ greatly according to diffusion of innovation."
Christian RohrerResearch Operations at Scale
November 7, 2017
"Leadership growth among UX research is still fairly organic, so we need to learn how to establish ourselves to take leadership roles."
Mac SmithMeasuring Up: Using Product Research for Organizational Impact
March 12, 2021
"We turned all of these files in boxes into an Excel file, and then into a shared Google Doc accessible to multiple people."
Emily Danielson“I mean, I can lift a shovel”: Design Skills in Disaster Response
June 9, 2022
"The linchpin of a good design space is a high top table for ad hoc gatherings without interruptions or formal scheduling."
Dave MaloufClosing Keynote: Amplify. Not Optimize.
October 24, 2019
"I haven’t gone more than one day without seeing a new gen AI tool that promises to do it all with a single prompt."
Maverick Chan Claire LinFrom Doodle to Demo: AI as Our Storytelling Partner
October 23, 2025
"We need to treat people as people, not users, because they are not a utility or a commodity."
Jemma AhmedTheme 2 Intro
March 26, 2024
"Hope is not passive. Hope is very proactive and requires facilitation that helps people dream despite their harsh realities."
Liz EbengoThe Burden on Children: The Cost of Insufficient Post-Conflict Services and Pathways Forward
December 4, 2024
"The establishment mindset is colonialism manifest in the design world."
Jennifer StricklandAdopting a "Design By" Method
December 9, 2021
"The success in insights is when you become viral — when the C-suite claims the insight as their own."
Dr. Jamika D. Burge Jemma Ahmed Chris GeisonBridge Building across Research Disciplines
August 26, 2021