Bria Alexander

" Two companies, Klarna and Duolingo, went all in on AI replacing humans and then recanted - Christopher. "

" Sponsor sessions are optional but incredibly high content and not sales pitches. "

" Please put your questions inside of the thread associated with the talk. "

" The sponsor sessions are equal in quality and quantity as our main programming and completely free for anyone to attend. "

" It’s energy management, not time management — listen to yourself rather than comparing your output to others. "

" Today’s theme is resilience expressed through inspiring personal and professional stories. "

" The pressure in design ops is often delivery-first mindset instead of quality and strategic impact - Dave Malu. "

" If these two voices don’t work for you, you can reach out at conferences@rosenfeldmedia.com. "

" The Slack channel is the fastest way to get help, whether you’re virtual or in person. "

" Enterprise is kind of sexy because big, hairy, hard problems of scale and distribution live at the enterprise. "

" The primary way to convene with other attendees is through our Slack channel. "

" Design Ops plus — what does that mean? You’ll find out very shortly. "

" David Nicholson is the reason why you don’t have to write very fast. "

" We want you to leave feeling like all those missed Slack messages and emails are worth it. "

" If any of those adjectives do not apply to how you’re feeling right now, we wanna know. "

" Sponsor sessions are optional but offer incredibly high content, and they are not sales pitches. "

" We could not do this conference without our incredible sponsors who spend a lot of effort thinking about ways to enrich our programming. "

" The world really needs what researchers like you bring to the table. "

" We have session notes, sketch notes, resource lists, videos, and decks — no need to take notes yourself. "

" If you are a cohort participant and don’t see your private Slack channel, please let us know so we can guide you. "

" We are still a community even though we are virtual and are obliged to treat each other with kindness and respect. "

" Your strengths, even if perceived as weaknesses, can be your superpower. "

" Cohorts are consistently one of the highest rated parts of the conference — they’re a fantastic way to learn together. "

" You bring energy that blows me away. I’m so excited by your excitement. "

" The waters of operations can feel incredibly murky and the path forward may not always be clear. "

" Language matters—make your OKRs user-centric and customer-focused to avoid them feeling like overhead. "

" Our job as civic designers is to bring government needs and community needs into alignment. "

" Sponsor sessions are not sales pitches; they are super similar to the quality of the main conference session. "

" If you have more ops people than designers, you risk chaos and underappreciation of what ops actually delivers. "

" All session notes and resources will be available within the hour, so you can just relax and absorb the content. "

" The cohort experience is one of the highest rated things because you get to meet new people from different companies. "

" Day three is about keeping people at the center of an expanding enterprise, which is tricky but so important. "

" Please be nice, respect each other, and carry yourself as if you were at your day job. "

" We have 11 cohorts and 130 people participating in this week’s conference for small group discussions. "