Bria Alexander

" These free models flounder, but high-end enterprise models are more accurate and context-aware - Brittany. "

" Lauren Cantor is our house librarian and has made an outstanding contribution to the conference. "

" Even though we are virtual, we are still a community and we are obligated to treat each other with dignity and respect. "

" I want you to have the best time possible and bring your fullest self to our conference today. "

" Feedback is data, not personal — once you view it that way, it feels less like criticism and more like improvement information. "

" Being true to our humanity and morality lets us better ourselves and our teammates. "

" We need standardized role definitions, not everyone is a manager just because they manage initiatives - Peter Bosma. "

" Thank you to our sponsors, we could not do this conference without you. "

" Our speakers prepare and prepare and prepare — they have a dark board with my face on it because they’re so sick of hearing from us. "

" There will be session notes and sketch notes so you don’t have to take notes yourself unless you want to. "

" The primary way to convene with other attendees is through our Slack channel. "

" We are obligated to treat each other with kindness and respect, even though we’re a virtual community. "

" Slack is a huge part of how we are going to be engaging in today’s conference. "

" This day is focused on me, my job and my specific day-to-day challenges, not on some invisible finish line or senior title. "

" This is a design ops summit. You’re with your people, we get you and we all want you to do well. "

" There is no need to take notes. Our session notes, resources, videos, and slide decks will all be shared on the website. "

" Please respect our code of conduct to ensure a welcoming and safe space for all attendees. "

" Sponsor sessions are not sales pitches. They offer really high content very similar to the main conference. "

" We have session notes, sketch notes, resource lists, videos, and decks — no need to take notes yourself. "

" There is no need for you to take notes because session notes, videos, and decks will be shared as soon as possible. "

" Civic design is relatively new and spans all kinds of government agencies from federal and national down to tribal and local. "

" Go meet someone new at this conference and set up a coffee chat next week. "

" Please keep your questions within the speaker’s thread so we don’t lose track of them in the busy chat. "

" Please read our code of conduct. Every participant should feel safe, included, and welcome. "

" Through the expertise of our speakers and your engagement, we forge the future of our industry. "

" Language matters—make your OKRs user-centric and customer-focused to avoid them feeling like overhead. "

" Being a positive deviant means confronting challenges with limited resources but innovative, community-based approaches. "

" Sponsor sessions are not sales pitches; they are super similar to the quality of the main conference session. "

" Design ops must learn to advocate for themselves because oftentimes when things go well, no one notices the work behind the scenes. "

" There are no overlaps between sponsor content and main programming, so you never have to choose what to attend. "

" There’s no need to take notes; we’ve got session notes, sketch notes, and a resource list all provided. "

" We have some truly phenomenal sketch notebooks, so you don’t have to worry about taking any notes on your own. "

" Sponsor sessions are incredibly high quality but completely optional; there’s no sales pitch. "

" Sponsor sessions are truly a treat, with no overlaps to the main program and absolutely no sales pitch. "