Bria Alexander

" You have to keep AI at arm’s length so you can critique it and not blindly trust it - Christopher. "

" Lauren Cantor is our house librarian and has made an outstanding contribution to the conference. "

" Sometimes resources are available as soon as an hour or 30 minutes after the talk, like the team is working miracles. "

" Manuel Herrera, our sketch noter, has contributed wonderfully to visually capturing the spirit and content of the conference. "

" Always approach from a place of kindness and think about the experience you want people to have as the water that keeps trees bendable. "

" The stories you’re gonna hear today really reflect the world we live in, design operations, and resilience. "

" Operations is the de-risking activity that creates scalable processes for better outcomes - Theresa. "

" Please stop by the Rosenfeld Bookstore to check out signed books and brand new titles. "

" Please stand up and hold each other’s hands, and on three, raise them high and shout Yeah so virtual can hear you. "

" The themes this year include transforming century-old industries, startup to enterprise, the outsider’s perspective, and partnering to transform. "

" Our sponsors offer sessions with no sales pitches, just incredibly high-quality content. "

" Sponsor sessions are completely free and not just a normal sales pitch, they’re very similar to the main programming. "

" Sponsor sessions do not overlap at all with the main programming. It is 100% fully optional. "

" Documentation your team will actually use, how to define and maintain a design ops roadmap, AI as a design partner. "

" Please post your questions in the thread associated with each presentation so we can see and address them. "

" Please be sure to make sure you change your conference itinerary to your local time zone. "

" We could not do this conference without our incredible sponsors who spend a lot of effort thinking about ways to enrich our programming. "

" Bria is the bringer of dad jokes and the glue of the conference. "

" Because this is virtual, we have a digital swag bag with goodies you can access via QR code or URL. "

" If anything's going wrong on your end, please reach out to help-customer-desk-service in Slack for tech help. "

" I didn’t say conference because this is really a highly polished snapshot of a conversation this community is having. "

" It’s not just about design; build relationships with HR, product management, sales, and more. "

" Take advantage of the digital swag bag — it’s our way of replicating in-person perks in a virtual world. "

" There’s no need to take notes. All session materials and videos will be shared quickly after presentations. "

" The community of practitioners is the way we carry each other through difficult moments. "

" Language matters—make your OKRs user-centric and customer-focused to avoid them feeling like overhead. "

" Everyone, both speakers and participants, understood the assignment of civic design from day one. "

" This is our third and final day of the design operation Summit 2021. "

" We still don’t know if head of design ops will evolve toward a COO role or some other senior position. "

" Kay Abba is a business and project analyst, UX designer, and project manager who brings multifaceted expertise to our note-taking. "

" Technical difficulties happen, so please use hashtag.deo help within our Slack channel or email for support. "

" Day three is about keeping people at the center of an expanding enterprise, which is tricky but so important. "

" Our cohort facilitation sessions are one of the best parts of this conference. "

" If you have trouble logging in or streaming, please go to hashtag DAS help in Slack for support. "