Bria Alexander

" Two companies, Klarna and Duolingo, went all in on AI replacing humans and then recanted - Christopher. "

" We talked all about resilience, curated by myself yesterday. "

" Sometimes resources are available as soon as an hour or 30 minutes after the talk, like the team is working miracles. "

" Our curators have been working for months taking presentations from little ideas to something big that advances design ops as practice. "

" Supporting different ways people prefer to engage—like asynchronous workshops or prep time—helps introverts and extroverts contribute equally. "

" Resilience means the capacity to withstand or recover quickly from difficulties or toughness. "

" The answer to what design ops does is always it depends because the field is still emerging - Zi. "

" If you have questions for the speakers, put them in Slack under the associated thread. "

" The Slack channel is the fastest way to get help, whether you’re virtual or in person. "

" We'll have a centralized Slack channel for all discussion to come together as one community. "

" You can change the time zone on Rosenfeld Media’s website to reflect your local time. "

" Huge shout out to Lauren Cantor, our house librarian, for her wonderful contributions. "

" You don’t have to take notes; session videos and decks will be shared as soon as possible. "

" Practical ops is about getting stuff done because it’s our job to scale the organizational ability to design and amplify the work of designers. "

" Please post your questions in the thread associated with each presentation so we can see and address them. "

" Cohorts are a super duper fun way to engage with more of our community. "

" Please respect our code of conduct to ensure a welcoming and safe space for all attendees. "

" There is no need to take notes over the next few days. We have dedicated sketch notes and session resources. "

" If you have problems with Slack or the conference experience, please contact the help desk customer service. "

" If you are a cohort participant and don’t see your private Slack channel, please let us know so we can guide you. "

" Civic design is relatively new and spans all kinds of government agencies from federal and national down to tribal and local. "

" Go meet someone new at this conference and set up a coffee chat next week. "

" We could not have this conference without you all — the curation team relies heavily on audience participation. "

" Sponsor sessions are not sales pitches. They offer incredibly high-quality content and are free to anyone to attend. "

" You’ll hear tactile guidance on defining ROI. "

" It's okay to try and mess up your OKRs in the first few quarters and learn from it. "

" Our job as civic designers is to bring government needs and community needs into alignment. "

" Please read our code of conduct to ensure everyone can be their fullest selves while respecting others. "

" Our industry is new enough that we get to make design ops whatever we want it to be – that’s an incredible opportunity. "

" There are no overlaps between sponsor content and main programming, so you never have to choose what to attend. "

" If you’re not in our Slack channel, you’re missing out on so many big parts of the party. "

" The cohorts have been a slam dunk hit in our virtual conferences while we’ve been doing them. "

" The official time zone of this conference is Pacific time. "

" It is my honor and pleasure to welcome each of you to the 2021 Design at Scale Conference. "