Bria Alexander

" Two companies, Klarna and Duolingo, went all in on AI replacing humans and then recanted - Christopher. "

" Lauren Cantor is our house librarian and has made an outstanding contribution to the conference. "

" Sometimes resources are available as soon as an hour or 30 minutes after the talk, like the team is working miracles. "

" This is a great opportunity. This is a gift to yourself to dig in with other design ops peers and really learn together. "

" AI is a great tool for drafting and summarizing, but you have to keep your unique voice because that’s what differentiates you. "

" The stories you’re gonna hear today really reflect the world we live in, design operations, and resilience. "

" Design ops should coordinate initiatives, measure impact, and advocate for designer happiness as a business metric - Peter Bosma. "

" Please stop by the Rosenfeld Bookstore to check out signed books and brand new titles. "

" The virtual social event tonight is Cozy Juicy Reel, a fun board game our virtual attendees always love. "

" Learning is a marathon, not a sprint, especially in the context of online conferences. "

" Today's theme around researchers thriving in the organization is led by Steve Portico. "

" Please put your dropdown or your personal agenda in your local time zone so there’s no ambiguity. "

" A little color purple to start the day. Good morning. "

" Practical ops is about getting stuff done because it’s our job to scale the organizational ability to design and amplify the work of designers. "

" We want the Rosenfeld community, both in person and virtual, to feel as loving, supportive, and informative as possible. "

" We’re obligated to treat each other with kindness and respect. "

" Slack is the way you ask questions to the speakers, and it’s where most of the community interaction happens. "

" Even though we are virtual, we are still a community and obligated to treat each other with respect and kindness. "

" If you have a question for a speaker, put it in the thread for their talk, not in the general chat. "

" If you want to avoid time zone confusion, you can switch the conference schedule to your local time on the program page. "

" Civic design is relatively new and spans all kinds of government agencies from federal and national down to tribal and local. "

" You gotta write that charter to get clarity with your team. "

" Cohorts are consistently one of the highest rated parts of the conference — they’re a fantastic way to learn together. "

" It seemed just like yesterday that I was talking with Dave Malouf. He dropped that term design ops on me. "

" I simply cannot wait for you all to see the outstanding presentations they prepared. "

" When teams are connected to real strategic missions and own their key results, OKRs become positive. "

" How do we know how to evaluate radical participatory design? Has there been a sustained shift in power? "

" If you want to take advantage of asking speakers questions and having discussions, join our Slack. "

" We still don’t know if head of design ops will evolve toward a COO role or some other senior position. "

" Sponsors make this conference possible, without them we wouldn't be here talking about some incredibly interesting things. "

" Sponsor sessions are not sales pitches; they offer content similar in quality to the main program. "

" Sponsor sessions are completely free, and you can invite anyone you want to those. "

" Sponsor sessions are incredibly high quality but completely optional; there’s no sales pitch. "

" Please read our code of conduct; we want to ensure everyone feels safe and respected in this community. "