Bria Alexander

" The next generation is going to be AI native, digitally literate with these tools almost from birth - Brittany. "

" Sponsor sessions are optional but incredibly high content and not sales pitches. "

" If you ever need help, you can reach us at help-customer-service for technical issues and customer support. "

" Please put your questions in the Slack thread associated with the talk, not just the general channel, or they’ll get lost. "

" It’s energy management, not time management — listen to yourself rather than comparing your output to others. "

" Today’s theme is resilience expressed through inspiring personal and professional stories. "

" The pressure in design ops is often delivery-first mindset instead of quality and strategic impact - Dave Malu. "

" Look for people wearing the very acute Rosenfeld Media black hats if you need help. "

" Please stand up and hold each other’s hands, and on three, raise them high and shout Yeah so virtual can hear you. "

" If something makes you feel unwelcome, the code of conduct explains how to engage with staff to resolve issues. "

" The primary way to convene with other attendees is through our Slack channel. "

" If you feel uncomfortable or bullied, it is so important that you know you can reach out for help. "

" If you have any questions for the speakers, you really need to put your question in the thread specific to the talk. "

" Practical ops is about getting stuff done because it’s our job to scale the organizational ability to design and amplify the work of designers. "

" Manuel Herrera is here to take the burden of note-taking off us, so you can focus on the moment. "

" If you want to participate in the conference’s general vibe and community, it is essential to join Slack. "

" If you feel uncomfortable or see bullying, please let us know. We absolutely do not tolerate it. "

" There is no need to take notes over the next few days. We have dedicated sketch notes and session resources. "

" Slack has over 650 people actively talking and sharing experiences right now. "

" Our dedicated scribe Shivangi is making sure all the notes are captured so you don't have to worry about it. "

" Civic design is relatively new and spans all kinds of government agencies from federal and national down to tribal and local. "

" Saying no with intentionality and clear guidelines creates clarity and focus. "

" Respect and kindness are mandatory; please read our code of conduct to ensure a positive community experience. "

" Slack is the heart and soul of this conference, where the most intimate interactions happen. "

" You’ll hear tactile guidance on defining ROI. "

" An OKR coach told us to think of OKRs like a health panel at a physical—you have KPIs for status and OKRs for change targets. "

" Designers must do the internal work of self-awareness and reflection before shifting power to communities. "

" Our community would not be what it is without you. "

" Design ops must learn to advocate for themselves because oftentimes when things go well, no one notices the work behind the scenes. "

" There are no overlaps between sponsor content and main programming, so you never have to choose what to attend. "

" If you’re not in our Slack channel, you’re missing out on so many big parts of the party. "

" Please read our site’s code of conduct — it ensures we all treat each other with kindness and respect. "

" Our cohort facilitation sessions are one of the best parts of this conference. "

" If you have trouble logging in or streaming, please go to hashtag DAS help in Slack for support. "