Bria Alexander

" Designers need to help users recognize when AI is wrong and what to do about it - Christopher. "

" Lauren Cantor is our house librarian and has made an outstanding contribution to the conference. "

" If you ever need help, you can reach us at help-customer-service for technical issues and customer support. "

" What is your mission for this design Ops summit? When this conference ends, what do you want to feel? "

" Our behavior is implicit messaging; we need both explicit and implicit signals to support resilience on teams. "

" Resilience means the capacity to withstand or recover quickly from difficulties or toughness. "

" Design ops should coordinate initiatives, measure impact, and advocate for designer happiness as a business metric - Peter Bosma. "

" Thank you to our sponsors, we could not do this conference without you. "

" We’ve got you covered with notes, sketch notes, slides, and recordings so you can sit back, relax, and enjoy the show. "

" We are obligated to treat each other with kindness and respect; this is a safe and inclusive space. "

" You don’t have to take notes because we have an incredible note taker capturing everything. "

" We are obligated to treat each other with kindness and respect, even though we’re a virtual community. "

" The code of conduct is on every page of our site; it includes procedures for getting assistance. "

" I often find myself wondering what I really gained from time away from my desk beyond swag and catching up with colleagues. "

" Many of you might be the only design ops person in whatever room you’re in for as much as 362 days a year. "

" Cohorts are a super duper fun way to engage with more of our community. "

" Please respect our code of conduct to ensure a welcoming and safe space for all attendees. "

" Bria is the bringer of dad jokes and the glue of the conference. "

" Please read our code of conduct — even though we’re virtual, we are a community obligated to kindness and respect. "

" Our sponsor sessions are not sales pitches; they are serious, high content learning opportunities for everyone. "

" There’s no need to take notes because session notes, videos, and decks will be shared promptly on the conference site. "

" Your strengths, even if perceived as weaknesses, can be your superpower. "

" Cohorts are consistently one of the highest rated parts of the conference — they’re a fantastic way to learn together. "

" Please read our code of conduct. Every participant should feel safe, included, and welcome. "

" You’re going to get the importance of empathy to the bottom line. "

" Language matters—make your OKRs user-centric and customer-focused to avoid them feeling like overhead. "

" How do we know how to evaluate radical participatory design? Has there been a sustained shift in power? "

" Sponsor sessions are not sales pitches; they are super similar to the quality of the main conference session. "

" Automation frees us up to do more for the organization, but if overdone, it can strip away the human aspect critical to culture. "

" All session notes and resources will be available within the hour, so you can just relax and absorb the content. "

" Thank you to all our sponsors; this entire conference would not be possible without you. "

" If you’re not in Slack, you’re missing out on the party. "

" Sponsor sessions are incredibly high quality but completely optional; there’s no sales pitch. "

" Our digital swag bag is free to all registered attendees and packed with awesome sponsor offers. "