Bria Alexander

" Two companies, Klarna and Duolingo, went all in on AI replacing humans and then recanted - Christopher. "

" We talked all about resilience, curated by myself yesterday. "

" David Nicholson is our house scribe, a senior UX designer with a passion for enterprise-scale products. "

" Manuel Herrera, our sketch noter, has contributed wonderfully to visually capturing the spirit and content of the conference. "

" Our behavior is implicit messaging; we need both explicit and implicit signals to support resilience on teams. "

" Today’s theme is resilience expressed through inspiring personal and professional stories. "

" The pressure in design ops is often delivery-first mindset instead of quality and strategic impact - Dave Malu. "

" Please stop by the Rosenfeld Bookstore to check out signed books and brand new titles. "

" Our speakers prepare and prepare and prepare — they have a dark board with my face on it because they’re so sick of hearing from us. "

" We are obligated to treat each other with kindness and respect; this is a safe and inclusive space. "

" Our sponsors offer sessions with no sales pitches, just incredibly high-quality content. "

" Design Ops plus — what does that mean? You’ll find out very shortly. "

" If you have any questions for the speakers, you really need to put your question in the thread specific to the talk. "

" It’s about us, the design ops practitioners, and what we need today to be better at our jobs. "

" Try to walk away from this conference with at least one new design ops buddy. "

" Cohorts are a super duper fun way to engage with more of our community. "

" Sponsor sessions are not sales pitches, they’re incredibly high quality and free to attend. "

" Even though we are virtual, we are still a community and obligated to treat each other with respect and kindness. "

" Louisa Scholar saves us a lot of work by curating the Civic Design library and digital benefits hub. "

" Sponsor sessions are completely free and offer content just as valuable as the main program sessions. "

" MJ Broadband’s sketch notes will make your conference experience 10 times easier. "

" Go meet someone new at this conference and set up a coffee chat next week. "

" Please keep your questions within the speaker’s thread so we don’t lose track of them in the busy chat. "

" Sponsor sessions are not sales pitches. They offer incredibly high-quality content and are free to anyone to attend. "

" The waters of operations can feel incredibly murky and the path forward may not always be clear. "

" Celebrate progress continuously and use OKRs as a learning process to evolve goals and strategies. "

" We need to slow down decision-making processes so that ethics and systems thinking scale with project scope. "

" There is no need to take notes; session notes, sketchnotes, resource lists, videos, and decks will be shared. "

" If you have more ops people than designers, you risk chaos and underappreciation of what ops actually delivers. "

" You do not need to take any notes, we have dedicated note takers who provide session notes, resource lists, decks, and videos. "

" There’s no need to take notes; we’ve got session notes, sketch notes, and a resource list all provided. "

" You are the reason why we are able to have such high quality programming that we do have at this conference this week. "

" Please be nice, respect each other, and carry yourself as if you were at your day job. "

" Without your research, feedback, and engagement, we would never have pulled together such a diverse slate of speakers. "