Bria Alexander

" You have to keep AI at arm’s length so you can critique it and not blindly trust it - Christopher. "

" Sponsor sessions are optional but incredibly high content and not sales pitches. "

" Even though we are virtual, we are still a community and we are obligated to treat each other with dignity and respect. "

" Manuel Herrera, our sketch noter, has contributed wonderfully to visually capturing the spirit and content of the conference. "

" Our behavior is implicit messaging; we need both explicit and implicit signals to support resilience on teams. "

" The stories you’re gonna hear today really reflect the world we live in, design operations, and resilience. "

" Design ops is still defining its service offering and must articulate value both internally and to business partners - Zi. "

" Everyone's sitting on the aisle, your right, my left — you gotta scoot over like two seats. "

" Our speakers prepare and prepare and prepare — they have a dark board with my face on it because they’re so sick of hearing from us. "

" Sponsor sessions may require registration by email to prevent Zoom bombings and protect session integrity. "

" All speakers will be present in the #ARgeneral Slack channel to answer your questions. "

" If you feel uncomfortable or bullied, it is so important that you know you can reach out for help. "

" You can also reach us quickly by going to help-desk-customer-service for any tech or support issues. "

" This day is focused on me, my job and my specific day-to-day challenges, not on some invisible finish line or senior title. "

" Please post your questions in the thread associated with each presentation so we can see and address them. "

" If you feel uncomfortable or unsafe engaging in this community, we want to know about it. "

" We could not do this conference without our incredible sponsors who spend a lot of effort thinking about ways to enrich our programming. "

" The world really needs what researchers like you bring to the table. "

" Adjust your conference time zone setting depending on where you are to avoid confusion. "

" Even though we are virtual, we are still community and must treat each other with kindness and respect. "

" Civic design is relatively new and spans all kinds of government agencies from federal and national down to tribal and local. "

" Just because empathy isn’t always visible at the top doesn’t mean you can’t be the change. "

" Respect and kindness are mandatory; please read our code of conduct to ensure a positive community experience. "

" Slack is the heart and soul of this conference, where the most intimate interactions happen. "

" The waters of operations can feel incredibly murky and the path forward may not always be clear. "

" Accessibility is a great example where OKRs can unify multiple product and design teams to a non-negotiable standard. "

" Everyone, both speakers and participants, understood the assignment of civic design from day one. "

" This is our third and final day of the design operation Summit 2021. "

" Design ops has an opportunity to inject human-centeredness into product development to balance business and customer value. "

" Kay Abba is a business and project analyst, UX designer, and project manager who brings multifaceted expertise to our note-taking. "

" Thank you to all our sponsors; this entire conference would not be possible without you. "

" Man, oh man, what an incredible few days of learning and of the community that we have all had the opportunity to discover at Design at Scale. "

" Yesterday was a lot of fun, but today is going to be even more fun. "

" Day one is all about ensuring craft on a massive scale, led by Uday Gahender. "