Bria Alexander

" We’re seeing these agents trying to represent ourselves online in ways we’ve never seen before - Bria. "

" Sponsor sessions are optional but incredibly high content and not sales pitches. "

" Sometimes resources are available as soon as an hour or 30 minutes after the talk, like the team is working miracles. "

" I want you to have the best time possible and bring your fullest self to our conference today. "

" When I think about resilience, I think about flexibility, like trees that bend in strong winds instead of breaking — that starts with mindset and communication. "

" Today’s theme is resilience expressed through inspiring personal and professional stories. "

" Trust is fragile with designers; without clear communication, metrics can feel like micromanagement - Dave Malu. "

" If you have questions for the speakers, put them in Slack under the associated thread. "

" Our speakers prepare and prepare and prepare — they have a dark board with my face on it because they’re so sick of hearing from us. "

" Learning is a marathon, not a sprint, especially in the context of online conferences. "

" Our sponsors offer sessions with no sales pitches, just incredibly high-quality content. "

" If you have a question for one of the speakers, put it in the specific thread associated with the talk or it will get lost. "

" You can also reach us quickly by going to help-desk-customer-service for any tech or support issues. "

" This day is focused on me, my job and my specific day-to-day challenges, not on some invisible finish line or senior title. "

" This is a design ops summit. You’re with your people, we get you and we all want you to do well. "

" We’re obligated to treat each other with kindness and respect. "

" Sponsor sessions are not sales pitches, they’re incredibly high quality and free to attend. "

" You will not be missing out on much if you don’t snag the digital swag bag. "

" Cohorts are one of the favorite parts of the conference, so really participate if you’re in one. "

" Even though we are virtual, we are still community and must treat each other with kindness and respect. "

" Go out the next three days as being part of this conversation rather than simply sitting back and being a consumer of information. "

" Don't reinvent the wheel all the time; build on top of what others have built. "

" We could not have this conference without you all — the curation team relies heavily on audience participation. "

" It seemed just like yesterday that I was talking with Dave Malouf. He dropped that term design ops on me. "

" We help each other, support each other, and guide each other through murky and unclear times. "

" An OKR coach told us to think of OKRs like a health panel at a physical—you have KPIs for status and OKRs for change targets. "

" The future of civic design will be localized, designed for and by communities rather than dictated top-down. "

" Our community would not be what it is without you. "

" Design ops must learn to advocate for themselves because oftentimes when things go well, no one notices the work behind the scenes. "

" If you want to take part in the gifs, laughs, jokes, questions, and links to resources, join us on #deogenerall Slack channel. "

" Our first day’s theme is around establishing and growing design operations. "

" Please read our site’s code of conduct — it ensures we all treat each other with kindness and respect. "

" Please be nice, respect each other, and carry yourself as if you were at your day job. "

" You don’t need to take notes; Rosenfeld media has sketch note makers creating creative and interactive notes for each talk. "