Bria Alexander

" To succeed now, designers must be lifelong learners ready to rethink and re-understand constantly - Christopher. "

" We are back and we are right on time. Eight o'clock on the dot. "

" You should absolutely participate in Slack—if you're missing that, you're missing a key part of our conference. "

" What is your mission for this design Ops summit? When this conference ends, what do you want to feel? "

" Always approach from a place of kindness and think about the experience you want people to have as the water that keeps trees bendable. "

" The stories you’re gonna hear today really reflect the world we live in, design operations, and resilience. "

" Operations is the de-risking activity that creates scalable processes for better outcomes - Theresa. "

" Thank you to our sponsors, we could not do this conference without you. "

" The virtual social event tonight is Cozy Juicy Reel, a fun board game our virtual attendees always love. "

" If something makes you feel unwelcome, the code of conduct explains how to engage with staff to resolve issues. "

" There is no overlap between the main program sessions and sponsor sessions. "

" We are obligated to treat each other with kindness and respect, even though we’re a virtual community. "

" The code of conduct is on every page of our site; it includes procedures for getting assistance. "

" I often find myself wondering what I really gained from time away from my desk beyond swag and catching up with colleagues. "

" By showing up, you’re doing so not just for yourselves, but for everyone else that’s here. "

" If you feel uncomfortable or unsafe engaging in this community, we want to know about it. "

" If you feel uncomfortable or see bullying, please let us know. We absolutely do not tolerate it. "

" There is no need to take notes over the next few days. We have dedicated sketch notes and session resources. "

" Cohorts are one of the favorite parts of the conference, so really participate if you’re in one. "

" Even though we are virtual, we are still community and must treat each other with kindness and respect. "

" Go out the next three days as being part of this conversation rather than simply sitting back and being a consumer of information. "

" You gotta write that charter to get clarity with your team. "

" Take advantage of the digital swag bag — it’s our way of replicating in-person perks in a virtual world. "

" Even though we’re virtual, we are still a community and obligated to treat each other with kindness and respect. "

" We help each other, support each other, and guide each other through murky and unclear times. "

" OKRs help highlight intentions to leadership and open up conversations that generate alignment and support. "

" Designers must do the internal work of self-awareness and reflection before shifting power to communities. "

" The most highly rated part of the conference every year are the facilitators making the cohorts sing. "

" Design ops job descriptions change every three to six months depending on the company’s needs. "

" You do not need to take any notes, we have dedicated note takers who provide session notes, resource lists, decks, and videos. "

" If you ever feel unsafe or threatened in this virtual community, we want to make sure you’ve got the support you need. "

" If you ever feel unsupported or unsafe, please let us know. It is our priority to make sure you feel protected and supported. "

" Sponsor sessions are incredibly high quality but completely optional; there’s no sales pitch. "

" We have 11 cohorts and 130 people participating in this week’s conference for small group discussions. "