Bria Alexander

" To succeed now, designers must be lifelong learners ready to rethink and re-understand constantly - Christopher. "

" We are back and we are right on time. Eight o'clock on the dot. "

" Please put your questions inside of the thread associated with the talk. "

" If you want to make this conference better for you, just let us know in Slack — we want you to have a positive experience. "

" A lot of design ops impact comes from influence, and influence comes from empathy and showing the benefit of what you are putting out. "

" Today’s theme is resilience expressed through inspiring personal and professional stories. "

" Design ops is not execution or tactical, it’s a leadership role that brings design thinking to the whole organization - Patrizia. "

" You will have full copies of everything that you experienced today and all the questions. "

" This is a conference where you can stand up and people will see you do that — which we haven’t had in the past. "

" There will be session notes and sketch notes so you don’t have to take notes yourself unless you want to. "

" Our sponsors offer sessions with no sales pitches, just incredibly high-quality content. "

" Please put your dropdown or your personal agenda in your local time zone so there’s no ambiguity. "

" You don’t have to take notes; session videos and decks will be shared as soon as possible. "

" This conference is the opportunity I saw to design an experience that felt personal to our community. "

" Please read our code of conduct; it’s on every page of our website and includes ways to get help if needed. "

" If you have a question at the end of a presentation, please put that question in the thread associated with the talk. "

" All the content, including slide decks and sketch notes, will be posted promptly after each session. "

" Bria is the bringer of dad jokes and the glue of the conference. "

" If you have problems with Slack or the conference experience, please contact the help desk customer service. "

" If you are a cohort participant and don’t see your private Slack channel, please let us know so we can guide you. "

" Sponsor sessions are free, not sales pitches, and do not overlap with the main program so anyone can attend. "

" Your strengths, even if perceived as weaknesses, can be your superpower. "

" Take advantage of the digital swag bag — it’s our way of replicating in-person perks in a virtual world. "

" Sponsor sessions are not sales pitches. They offer incredibly high-quality content and are free to anyone to attend. "

" You’re going to get the importance of empathy to the bottom line. "

" OKRs can sometimes suck the oxygen out of the room if they focus only on bottom-line results, missing process and experience. "

" Our job as civic designers is to bring government needs and community needs into alignment. "

" Lauren Cantor works with companies to create new business strategies by tackling human-centered design. "

" Design ops has an opportunity to inject human-centeredness into product development to balance business and customer value. "

" All session notes and resources will be available within the hour, so you can just relax and absorb the content. "

" Our first day’s theme is around establishing and growing design operations. "

" Please read our site’s code of conduct — it ensures we all treat each other with kindness and respect. "

" Sponsor sessions are incredibly high quality but completely optional; there’s no sales pitch. "

" Without your research, feedback, and engagement, we would never have pulled together such a diverse slate of speakers. "