Bria Alexander

" We’re seeing these agents trying to represent ourselves online in ways we’ve never seen before - Bria. "

" No need to take notes — session notes, sketch notes, resources, videos and decks will be shared after presentations. "

" Sometimes resources are available as soon as an hour or 30 minutes after the talk, like the team is working miracles. "

" If you want to make this conference better for you, just let us know in Slack — we want you to have a positive experience. "

" Always approach from a place of kindness and think about the experience you want people to have as the water that keeps trees bendable. "

" The stories you’re gonna hear today really reflect the world we live in, design operations, and resilience. "

" Design ops is like when everything's working well, nobody notices it; when things break down, everyone misses it - Theresa citing Camden Moore. "

" Thank you to our sponsors, we could not do this conference without you. "

" Sponsors believe in advancing research, and we wouldn’t be here without them. "

" There will be session notes and sketch notes so you don’t have to take notes yourself unless you want to. "

" Our sponsors offer sessions with no sales pitches, just incredibly high-quality content. "

" No need to take notes at this conference. We share notes, sketch notes, videos, and decks very quickly. "

" If you have any questions for the speakers, you really need to put your question in the thread specific to the talk. "

" This conference is the opportunity I saw to design an experience that felt personal to our community. "

" Sponsor sessions are not sales pitches but offer incredibly high quality content, and they’re free for everyone. "

" If you have a question at the end of a presentation, please put that question in the thread associated with the talk. "

" You can invite anyone in your family to attend the sponsor sessions for free even if they’re not registered. "

" Sponsor sessions are not sales pitches. They offer really high content very similar to the main conference. "

" Adjust your conference time zone setting depending on where you are to avoid confusion. "

" If you want to avoid time zone confusion, you can switch the conference schedule to your local time on the program page. "

" We are still a community even though we are virtual and are obliged to treat each other with kindness and respect. "

" The next big thing will be knowledge management powered by new no-code and integrative tools. "

" Take advantage of the digital swag bag — it’s our way of replicating in-person perks in a virtual world. "

" MJ Broadbent’s sketchnotes are absolutely outstanding. You really do not have to take notes yourself. "

" You’ll hear tactile guidance on defining ROI. "

" An OKR coach told us to think of OKRs like a health panel at a physical—you have KPIs for status and OKRs for change targets. "

" Everything can be designed – ourselves, relationships, processes, policies, systems. "

" We have over a thousand members in the #do-general Slack channel, and that’s where the party is at. "

" Design ops has an opportunity to inject human-centeredness into product development to balance business and customer value. "

" There are no overlaps between sponsor content and main programming, so you never have to choose what to attend. "

" Thank you to all our sponsors; this entire conference would not be possible without you. "

" All the videos and decks will be shared almost within minutes after each presentation so you can relax and enjoy. "

" Please be nice, respect each other, and carry yourself as if you were at your day job. "

" Please read our code of conduct; we want to ensure everyone feels safe and respected in this community. "