Bria Alexander

" Two companies, Klarna and Duolingo, went all in on AI replacing humans and then recanted - Christopher. "

" We talked all about resilience, curated by myself yesterday. "

" Sometimes resources are available as soon as an hour or 30 minutes after the talk, like the team is working miracles. "

" If you want to make this conference better for you, just let us know in Slack — we want you to have a positive experience. "

" Always approach from a place of kindness and think about the experience you want people to have as the water that keeps trees bendable. "

" Co-creating operating models with our teams helps us remain resilient even when things get a little hairy and squirrely. "

" We need standardized role definitions, not everyone is a manager just because they manage initiatives - Peter Bosma. "

" Take a picture of the QR code to access the digital swag bag and special offers. "

" If you want your question asked, please put it in the Slack channel, because I cannot keep up with the rapid things happening live. "

" This is the same conference in so many good ways — good ways are that it’s resilient and there’s a certain steadiness. "

" We have at least 10 minutes of breaks between each session so you can take in everything. "

" We are obligated to treat each other with kindness and respect, even though we’re a virtual community. "

" The code of conduct is on every page of our site; it includes procedures for getting assistance. "

" Practical ops is about getting stuff done because it’s our job to scale the organizational ability to design and amplify the work of designers. "

" This is a design ops summit. You’re with your people, we get you and we all want you to do well. "

" Lauren Cantor keeps all those links and other resources so we don’t have to be googling while listening. "

" Today we’re gonna be talking about researchers as organizational change makers. "

" This is absolutely not the time for us to be throwing our hands up in the air and giving up on Research. "

" Cohorts are one of the favorite parts of the conference, so really participate if you’re in one. "

" If you want to avoid time zone confusion, you can switch the conference schedule to your local time on the program page. "

" We are still a community even though we are virtual and are obliged to treat each other with kindness and respect. "

" Just because empathy isn’t always visible at the top doesn’t mean you can’t be the change. "

" Sponsor sessions are not sales pitches; they are content-rich and free to anyone who wants to attend. "

" Even though we’re virtual, we are still a community and obligated to treat each other with kindness and respect. "

" Through the expertise of our speakers and your engagement, we forge the future of our industry. "

" OKRs are not one-size-fits-all; you have to shape them based on your organizational context and culture. "

" Everything can be designed – ourselves, relationships, processes, policies, systems. "

" If you ever feel unsafe or threatened, please let us know in the #do-help channel. "

" We still don’t know if head of design ops will evolve toward a COO role or some other senior position. "

" Cohorts are one of the most highly rated parts of our conferences every single year, you get to meet somebody new from a different company. "

" Check out our digital swag bag—our sponsors put a lot of effort into making compelling offers for all of you here today. "

" The cohorts have been a slam dunk hit in our virtual conferences while we’ve been doing them. "

" Our cohort facilitation sessions are one of the best parts of this conference. "

" Our digital swag bag is free to all registered attendees and packed with awesome sponsor offers. "