Bria Alexander

" There’s a big discrepancy between accessible consumer AI and what deep research-driven AI can do - Brittany. "

" No need to take notes — session notes, sketch notes, resources, videos and decks will be shared after presentations. "

" If you ever need help, you can reach us at help-customer-service for technical issues and customer support. "

" I want you to have the best time possible and bring your fullest self to our conference today. "

" A lot of design ops impact comes from influence, and influence comes from empathy and showing the benefit of what you are putting out. "

" Resilience means the capacity to withstand or recover quickly from difficulties or toughness. "

" We need standardized role definitions, not everyone is a manager just because they manage initiatives - Peter Bosma. "

" Look for people wearing the very acute Rosenfeld Media black hats if you need help. "

" Sponsors believe in advancing research, and we wouldn’t be here without them. "

" Learning is a marathon, not a sprint, especially in the context of online conferences. "

" Use your phone camera to scan the QR code on screen and access the digital swag bag. "

" Huge shout out to Lauren Cantor, our house librarian, for her wonderful contributions. "

" You can also reach us quickly by going to help-desk-customer-service for any tech or support issues. "

" It’s about us, the design ops practitioners, and what we need today to be better at our jobs. "

" Many of you might be the only design ops person in whatever room you’re in for as much as 362 days a year. "

" If you feel uncomfortable or unsafe engaging in this community, we want to know about it. "

" Slack is the way you ask questions to the speakers, and it’s where most of the community interaction happens. "

" Researchers have really taken it on the chin during this latest economic downturn. "

" If you have a question for a speaker, put it in the thread for their talk, not in the general chat. "

" Even though we are virtual, we are still community and must treat each other with kindness and respect. "

" Civic design is relatively new and spans all kinds of government agencies from federal and national down to tribal and local. "

" Just because empathy isn’t always visible at the top doesn’t mean you can’t be the change. "

" Sponsor sessions are not sales pitches; they are content-rich and free to anyone who wants to attend. "

" Even though we’re virtual, we are still a community and obligated to treat each other with kindness and respect. "

" The community of practitioners is the way we carry each other through difficult moments. "

" OKRs help highlight intentions to leadership and open up conversations that generate alignment and support. "

" The future of civic design will be localized, designed for and by communities rather than dictated top-down. "

" Our community would not be what it is without you. "

" I’m a power user of Airtable because it combines multiple tools into one accessible system for designers and teams. "

" There are no overlaps between sponsor content and main programming, so you never have to choose what to attend. "

" Technical difficulties happen, so please use hashtag.deo help within our Slack channel or email for support. "

" You are the reason why we are able to have such high quality programming that we do have at this conference this week. "

" Please be nice, respect each other, and carry yourself as if you were at your day job. "

" Without your research, feedback, and engagement, we would never have pulled together such a diverse slate of speakers. "