Bria Alexander

" Two companies, Klarna and Duolingo, went all in on AI replacing humans and then recanted - Christopher. "

" We are back and we are right on time. Eight o'clock on the dot. "

" Sometimes resources are available as soon as an hour or 30 minutes after the talk, like the team is working miracles. "

" Manuel Herrera, our sketch noter, has contributed wonderfully to visually capturing the spirit and content of the conference. "

" Supporting different ways people prefer to engage—like asynchronous workshops or prep time—helps introverts and extroverts contribute equally. "

" We can make ourselves and our practice better because of what we’ve learned on our journeys of resilience. "

" Design ops is like when everything's working well, nobody notices it; when things break down, everyone misses it - Theresa citing Camden Moore. "

" If these two voices don’t work for you, you can reach out at [email protected]. "

" This is a conference where you can stand up and people will see you do that — which we haven’t had in the past. "

" This is the same conference in so many good ways — good ways are that it’s resilient and there’s a certain steadiness. "

" We have at least 10 minutes of breaks between each session so you can take in everything. "

" If you feel uncomfortable or bullied, it is so important that you know you can reach out for help. "

" You don’t have to take notes; session videos and decks will be shared as soon as possible. "

" Every talk you hear today couldn’t get more personal to our community. "

" This is a design ops summit. You’re with your people, we get you and we all want you to do well. "

" We are on our third and final day of Advancing Research 2023. "

" You can invite anyone in your family to attend the sponsor sessions for free even if they’re not registered. "

" This is absolutely not the time for us to be throwing our hands up in the air and giving up on Research. "

" We have session notes, sketch notes, resource lists, videos, and decks — no need to take notes yourself. "

" You can access the digital swag bag by scanning the QR code or visiting fld.me/cd2022 for cool sponsor offers. "

" Civic design is relatively new and spans all kinds of government agencies from federal and national down to tribal and local. "

" It’s not just about design; build relationships with HR, product management, sales, and more. "

" No need to take notes — our scribe David Nicholson is capturing detailed session notes and insights for you. "

" The conference is your annual opportunity to get to know each other and to step back together and amplify the power of design. "

" The community of practitioners is the way we carry each other through difficult moments. "

" OKRs help highlight intentions to leadership and open up conversations that generate alignment and support. "

" Our job as civic designers is to bring government needs and community needs into alignment. "

" If you ever feel unsafe or threatened, please let us know in the #do-help channel. "

" We still don’t know if head of design ops will evolve toward a COO role or some other senior position. "

" If you want to take part in the gifs, laughs, jokes, questions, and links to resources, join us on #deogenerall Slack channel. "

" The cohort experience is one of the highest rated things because you get to meet new people from different companies. "

" The cohorts have been a slam dunk hit in our virtual conferences while we’ve been doing them. "

" All of this content would not have been possible without your support and your feedback. "

" Please read our code of conduct; we want to ensure everyone feels safe and respected in this community. "