Bria Alexander

" Two companies, Klarna and Duolingo, went all in on AI replacing humans and then recanted - Christopher. "

" We are back and we are right on time. Eight o'clock on the dot. "

" We want you to feel included and be able to take advantage of the awesome content and speaker efforts. "

" What is your mission for this design Ops summit? When this conference ends, what do you want to feel? "

" Our behavior is implicit messaging; we need both explicit and implicit signals to support resilience on teams. "

" We can make ourselves and our practice better because of what we’ve learned on our journeys of resilience. "

" Trust is fragile with designers; without clear communication, metrics can feel like micromanagement - Dave Malu. "

" If these two voices don’t work for you, you can reach out at [email protected]. "

" We literally want to advance this field by creating space for really good professional conversations to happen. "

" We are obligated to treat each other with kindness and respect; this is a safe and inclusive space. "

" Use your phone camera to scan the QR code on screen and access the digital swag bag. "

" No need to take notes at this conference. We share notes, sketch notes, videos, and decks very quickly. "

" The code of conduct is on every page of our site; it includes procedures for getting assistance. "

" It’s about us, the design ops practitioners, and what we need today to be better at our jobs. "

" Try to walk away from this conference with at least one new design ops buddy. "

" Please be sure to make sure you change your conference itinerary to your local time zone. "

" We could not do this conference without our incredible sponsors who spend a lot of effort thinking about ways to enrich our programming. "

" Sponsor sessions are not sales pitches. They offer really high content very similar to the main conference. "

" Louisa Scholar saves us a lot of work by curating the Civic Design library and digital benefits hub. "

" Even though we are virtual, we are still community and must treat each other with kindness and respect. "

" Go out the next three days as being part of this conversation rather than simply sitting back and being a consumer of information. "

" Make a business case for yourself by bragging about your capabilities and making them applicable. "

" Respect and kindness are mandatory; please read our code of conduct to ensure a positive community experience. "

" Slack is the heart and soul of this conference, where the most intimate interactions happen. "

" Each of these speakers shares career defining experiences scaling design organizations large and small. "

" Accessibility is a great example where OKRs can unify multiple product and design teams to a non-negotiable standard. "

" The future of civic design will be localized, designed for and by communities rather than dictated top-down. "

" Our community would not be what it is without you. "

" We still don’t know if head of design ops will evolve toward a COO role or some other senior position. "

" All session notes and resources will be available within the hour, so you can just relax and absorb the content. "

" Our first day’s theme is around establishing and growing design operations. "

" Please read our site’s code of conduct — it ensures we all treat each other with kindness and respect. "

" You can access our digital swag bag by scanning the QR code or visiting app.everthere.co/e/d-a-s. "

" It is my honor and pleasure to welcome each of you to the 2021 Design at Scale Conference. "