Bria Alexander

" To succeed now, designers must be lifelong learners ready to rethink and re-understand constantly - Christopher. "

" We talked all about resilience, curated by myself yesterday. "

" If you ever need help, you can reach us at help-customer-service for technical issues and customer support. "

" Manuel Herrera, our sketch noter, has contributed wonderfully to visually capturing the spirit and content of the conference. "

" A lot of design ops impact comes from influence, and influence comes from empathy and showing the benefit of what you are putting out. "

" The stories you’re gonna hear today really reflect the world we live in, design operations, and resilience. "

" The pressure in design ops is often delivery-first mindset instead of quality and strategic impact - Dave Malu. "

" You will have full copies of everything that you experienced today and all the questions. "

" The Slack channel is the fastest way to get help, whether you’re virtual or in person. "

" We'll have a centralized Slack channel for all discussion to come together as one community. "

" You can change the time zone on Rosenfeld Media’s website to reflect your local time. "

" If you feel uncomfortable or bullied, it is so important that you know you can reach out for help. "

" The code of conduct is on every page of our site; it includes procedures for getting assistance. "

" All three themes and all speakers you’ll hear came together through inclusive collaboration and insightful perspectives. "

" By showing up, you’re doing so not just for yourselves, but for everyone else that’s here. "

" Sponsor sessions are optional but offer incredibly high content, and they are not sales pitches. "

" David Nicholson is our in-house scribe who produces wonderful sketch notes throughout the conference. "

" Even though we are virtual, we are still a community and obligated to treat each other with respect and kindness. "

" Please read our code of conduct — even though we’re virtual, we are a community obligated to kindness and respect. "

" If you are a cohort participant and don’t see your private Slack channel, please let us know so we can guide you. "

" Civic design is relatively new and spans all kinds of government agencies from federal and national down to tribal and local. "

" Just because empathy isn’t always visible at the top doesn’t mean you can’t be the change. "

" Please keep your questions within the speaker’s thread so we don’t lose track of them in the busy chat. "

" Sponsor sessions are not sales pitches. They offer incredibly high-quality content and are free to anyone to attend. "

" We help each other, support each other, and guide each other through murky and unclear times. "

" OKRs are not one-size-fits-all; you have to shape them based on your organizational context and culture. "

" Working on a different word than empower: People already have power, we have to respect it. "

" The most highly rated part of the conference every year are the facilitators making the cohorts sing. "

" Design ops has an opportunity to inject human-centeredness into product development to balance business and customer value. "

" There are no overlaps between sponsor content and main programming, so you never have to choose what to attend. "

" Check out our digital swag bag—our sponsors put a lot of effort into making compelling offers for all of you here today. "

" If you’re not in Slack, you’re missing out on the party. "

" You can access our digital swag bag by scanning the QR code or visiting app.everthere.co/e/d-a-s. "

" Day one is all about ensuring craft on a massive scale, led by Uday Gahender. "