Bria Alexander

" You have to keep AI at arm’s length so you can critique it and not blindly trust it - Christopher. "

" We talked all about resilience, curated by myself yesterday. "

" If you ever need help, you can reach us at help-customer-service for technical issues and customer support. "

" This is a great opportunity. This is a gift to yourself to dig in with other design ops peers and really learn together. "

" A lot of design ops impact comes from influence, and influence comes from empathy and showing the benefit of what you are putting out. "

" The stories you’re gonna hear today really reflect the world we live in, design operations, and resilience. "

" Trust is fragile with designers; without clear communication, metrics can feel like micromanagement - Dave Malu. "

" Look for people wearing the very acute Rosenfeld Media black hats if you need help. "

" This is a conference where you can stand up and people will see you do that — which we haven’t had in the past. "

" If something makes you feel unwelcome, the code of conduct explains how to engage with staff to resolve issues. "

" We have at least 10 minutes of breaks between each session so you can take in everything. "

" We are obligated to treat each other with kindness and respect, even though we’re a virtual community. "

" You can also reach us quickly by going to help-desk-customer-service for any tech or support issues. "

" All three themes and all speakers you’ll hear came together through inclusive collaboration and insightful perspectives. "

" This is a design ops summit. You’re with your people, we get you and we all want you to do well. "

" Please be sure to make sure you change your conference itinerary to your local time zone. "

" David Nicholson is our in-house scribe who produces wonderful sketch notes throughout the conference. "

" Even though we are virtual, we are still a community and obligated to treat each other with respect and kindness. "

" Please read our code of conduct — even though we’re virtual, we are a community obligated to kindness and respect. "

" If you want to avoid time zone confusion, you can switch the conference schedule to your local time on the program page. "

" You will come away from this conference with so many artifacts from these talks you won’t miss anything. "

" Go meet someone new at this conference and set up a coffee chat next week. "

" No need to take notes — our scribe David Nicholson is capturing detailed session notes and insights for you. "

" The theme is clarity. But really I’m gonna say the theme is you — the 613 people from all over the planet. "

" Each of these speakers shares career defining experiences scaling design organizations large and small. "

" OKRs are not one-size-fits-all; you have to shape them based on your organizational context and culture. "

" Working on a different word than empower: People already have power, we have to respect it. "

" If you want to take advantage of asking speakers questions and having discussions, join our Slack. "

" Design ops has an opportunity to inject human-centeredness into product development to balance business and customer value. "

" Kay Abba is a business and project analyst, UX designer, and project manager who brings multifaceted expertise to our note-taking. "

" There’s no need to take notes; we’ve got session notes, sketch notes, and a resource list all provided. "

" You are the reason why we are able to have such high quality programming that we do have at this conference this week. "

" If you want to take notes during this presentation, there’s really no need — we’ve got you covered. "

" Day one is all about ensuring craft on a massive scale, led by Uday Gahender. "