Bria Alexander

" You have to keep AI at arm’s length so you can critique it and not blindly trust it - Christopher. "

" We are closing out design ops 2024 with innovation curated by the incomparable John Kuda. "

" Our sponsors make this conference and programming possible, so thank you all so, so much. "

" Manuel Herrera, our sketch noter, has contributed wonderfully to visually capturing the spirit and content of the conference. "

" A lot of design ops impact comes from influence, and influence comes from empathy and showing the benefit of what you are putting out. "

" Resilience is about more than surviving; it’s about growth in our practice and relationships. "

" Design ops should coordinate initiatives, measure impact, and advocate for designer happiness as a business metric - Peter Bosma. "

" Look for people wearing the very acute Rosenfeld Media black hats if you need help. "

" Sponsors believe in advancing research, and we wouldn’t be here without them. "

" We are obligated to treat each other with kindness and respect; this is a safe and inclusive space. "

" You don’t have to take notes because we have an incredible note taker capturing everything. "

" Huge shout out to Lauren Cantor, our house librarian, for her wonderful contributions. "

" Slack is a huge part of how we are going to be engaging in today’s conference. "

" I often find myself wondering what I really gained from time away from my desk beyond swag and catching up with colleagues. "

" If any of those adjectives do not apply to how you’re feeling right now, we wanna know. "

" We’re obligated to treat each other with kindness and respect. "

" Today we’re gonna be talking about researchers as organizational change makers. "

" MJ Broadband saves our fingers some pain and some stress because we don’t have to take notes. "

" If you have a question for a speaker, put it in the thread for their talk, not in the general chat. "

" Sponsor sessions are completely free and offer content just as valuable as the main program sessions. "

" If you ever feel unsafe in our virtual community, we want to know about it so we can provide support. "

" It’s not just about design; build relationships with HR, product management, sales, and more. "

" Slack is the heart and soul of this conference — that’s where you ask questions, get help, and connect with others. "

" Even though we’re virtual, we are still a community and obligated to treat each other with kindness and respect. "

" The waters of operations can feel incredibly murky and the path forward may not always be clear. "

" OKRs help highlight intentions to leadership and open up conversations that generate alignment and support. "

" The future of civic design will be localized, designed for and by communities rather than dictated top-down. "

" We have over a thousand members in the #do-general Slack channel, and that’s where the party is at. "

" Design ops has an opportunity to inject human-centeredness into product development to balance business and customer value. "

" Sponsors make this conference possible, without them we wouldn't be here talking about some incredibly interesting things. "

" Thank you to all our sponsors; this entire conference would not be possible without you. "

" We have some truly phenomenal sketch notebooks, so you don’t have to worry about taking any notes on your own. "

" All of this content would not have been possible without your support and your feedback. "

" It is my honor and pleasure to welcome each of you to the 2021 Design at Scale Conference. "