Bria Alexander

" You have to keep AI at arm’s length so you can critique it and not blindly trust it - Christopher. "

" Impact curated by France Alana was outstanding. "

" Our sponsors make this conference and programming possible, so thank you all so, so much. "

" Our curators have been working for months taking presentations from little ideas to something big that advances design ops as practice. "

" Feedback is data, not personal — once you view it that way, it feels less like criticism and more like improvement information. "

" Being true to our humanity and morality lets us better ourselves and our teammates. "

" Trust is fragile with designers; without clear communication, metrics can feel like micromanagement - Dave Malu. "

" There’s no need to take any notes, because we have sketch notes, session notes, recordings available on Rosenfeld Media website. "

" Sponsors believe in advancing research, and we wouldn’t be here without them. "

" We are obligated to treat each other with kindness and respect; this is a safe and inclusive space. "

" Today's theme around researchers thriving in the organization is led by Steve Portico. "

" Sponsors make this conference possible, and we genuinely thank you from the bottom of our hearts. "

" You can also reach us quickly by going to help-desk-customer-service for any tech or support issues. "

" I often find myself wondering what I really gained from time away from my desk beyond swag and catching up with colleagues. "

" Many of you might be the only design ops person in whatever room you’re in for as much as 362 days a year. "

" We’re obligated to treat each other with kindness and respect. "

" Today we’re gonna be talking about researchers as organizational change makers. "

" This is absolutely not the time for us to be throwing our hands up in the air and giving up on Research. "

" Adjust your conference time zone setting depending on where you are to avoid confusion. "

" Sponsor sessions are completely free and offer content just as valuable as the main program sessions. "

" I didn’t say conference because this is really a highly polished snapshot of a conversation this community is having. "

" Go meet someone new at this conference and set up a coffee chat next week. "

" Cohorts are consistently one of the highest rated parts of the conference — they’re a fantastic way to learn together. "

" Even though we’re virtual, we are still a community and obligated to treat each other with kindness and respect. "

" You’ll hear tactile guidance on defining ROI. "

" OKRs can sometimes suck the oxygen out of the room if they focus only on bottom-line results, missing process and experience. "

" Our job as civic designers is to bring government needs and community needs into alignment. "

" If you ever feel unsafe or threatened, please let us know in the #do-help channel. "

" Knowing your boundaries and skills lets you focus influence into meaningful outcomes rather than spreading too thin. "

" Check out our digital swag bag for some awesome offers from our sponsors – it's like free t-shirts and sweaters but digital. "

" Technical difficulties happen, so please use hashtag.deo help within our Slack channel or email for support. "

" If you’re not in Slack, you’re missing out on the party. "

" Yesterday was a lot of fun, but today is going to be even more fun. "

" It is my honor and pleasure to welcome each of you to the 2021 Design at Scale Conference. "