Bria Alexander

" We’re seeing these agents trying to represent ourselves online in ways we’ve never seen before - Bria. "

" We talked all about resilience, curated by myself yesterday. "

" If you ever need help, you can reach us at help-customer-service for technical issues and customer support. "

" We have got you covered with sketch notes, resource lists, session notes, videos, and decks all shared ASAP after presentations. "

" When I think about resilience, I think about flexibility, like trees that bend in strong winds instead of breaking — that starts with mindset and communication. "

" Today’s theme is resilience expressed through inspiring personal and professional stories. "

" Design ops is like when everything's working well, nobody notices it; when things break down, everyone misses it - Theresa citing Camden Moore. "

" Thank you to our sponsors, we could not do this conference without you. "

" We want you to have a great time and feel good about being here — if anything is preventing that, let us know. "

" If something makes you feel unwelcome, the code of conduct explains how to engage with staff to resolve issues. "

" We have at least 10 minutes of breaks between each session so you can take in everything. "

" Design Ops plus — what does that mean? You’ll find out very shortly. "

" You can also reach us quickly by going to help-desk-customer-service for any tech or support issues. "

" This day is focused on me, my job and my specific day-to-day challenges, not on some invisible finish line or senior title. "

" Manuel Herrera is here to take the burden of note-taking off us, so you can focus on the moment. "

" Sponsor sessions are optional but offer incredibly high content, and they are not sales pitches. "

" Please respect our code of conduct to ensure a welcoming and safe space for all attendees. "

" There is no need to take notes over the next few days. We have dedicated sketch notes and session resources. "

" We have session notes, sketch notes, resource lists, videos, and decks — no need to take notes yourself. "

" Please put your questions inside the thread specific to the talk so we can keep everything organized. "

" Join our Slack channels—it’s really where the party is with gifts, jokes, and amazing conversations. "

" Just because empathy isn’t always visible at the top doesn’t mean you can’t be the change. "

" Cohorts are consistently one of the highest rated parts of the conference — they’re a fantastic way to learn together. "

" It seemed just like yesterday that I was talking with Dave Malouf. He dropped that term design ops on me. "

" I simply cannot wait for you all to see the outstanding presentations they prepared. "

" OKRs are not one-size-fits-all; you have to shape them based on your organizational context and culture. "

" Future-facing regulatory structures can avoid post-traumatic innovation by anticipating technology’s social impacts. "

" We have over a thousand members in the #do-general Slack channel, and that’s where the party is at. "

" I’m a power user of Airtable because it combines multiple tools into one accessible system for designers and teams. "

" Sponsors make this conference possible, without them we wouldn't be here talking about some incredibly interesting things. "

" Sponsor sessions are not sales pitches; they offer content similar in quality to the main program. "

" Day three is about keeping people at the center of an expanding enterprise, which is tricky but so important. "

" If you are not on Slack, you are missing out on one of the biggest and most interactive parts of our conference. "

" Sponsor sessions are truly a treat, with no overlaps to the main program and absolutely no sales pitch. "