Bria Alexander

" Two companies, Klarna and Duolingo, went all in on AI replacing humans and then recanted - Christopher. "

" Please put your questions for a specific speaker in the associated thread for the talk. "

" Sponsor sessions are optional but incredibly high quality content, not sales pitches. "

" If you want to make this conference better for you, just let us know in Slack — we want you to have a positive experience. "

" Our behavior is implicit messaging; we need both explicit and implicit signals to support resilience on teams. "

" We can make ourselves and our practice better because of what we’ve learned on our journeys of resilience. "

" Operations is the de-risking activity that creates scalable processes for better outcomes - Theresa. "

" Please stop by the Rosenfeld Bookstore to check out signed books and brand new titles. "

" We’ve got you covered with notes, sketch notes, slides, and recordings so you can sit back, relax, and enjoy the show. "

" If something makes you feel unwelcome, the code of conduct explains how to engage with staff to resolve issues. "

" The primary way to convene with other attendees is through our Slack channel. "

" Sponsors make this conference possible, and we genuinely thank you from the bottom of our hearts. "

" Slack is a huge part of how we are going to be engaging in today’s conference. "

" The good vibes you experience are a reflection of the positive collaborative spirit we worked hard to create for you. "

" Try to walk away from this conference with at least one new design ops buddy. "

" Lauren Cantor keeps all those links and other resources so we don’t have to be googling while listening. "

" Today we’re gonna be talking about researchers as organizational change makers. "

" Sponsor sessions are not sales pitches. They offer really high content very similar to the main conference. "

" Louisa Scholar saves us a lot of work by curating the Civic Design library and digital benefits hub. "

" Our dedicated scribe Shivangi is making sure all the notes are captured so you don't have to worry about it. "

" Civic design is relatively new and spans all kinds of government agencies from federal and national down to tribal and local. "

" Go meet someone new at this conference and set up a coffee chat next week. "

" Slack is the heart and soul of this conference — that’s where you ask questions, get help, and connect with others. "

" Even though we’re virtual, we are still a community and obligated to treat each other with kindness and respect. "

" We help each other, support each other, and guide each other through murky and unclear times. "

" An OKR coach told us to think of OKRs like a health panel at a physical—you have KPIs for status and OKRs for change targets. "

" Future-facing regulatory structures can avoid post-traumatic innovation by anticipating technology’s social impacts. "

" This is our third and final day of the design operation Summit 2021. "

" People are re-evaluating their lives and careers, which inspired me to start a podcast exploring these shifts. "

" Sponsors make this conference possible, without them we wouldn't be here talking about some incredibly interesting things. "

" The cohort experience is one of the highest rated things because you get to meet new people from different companies. "

" Day three is about keeping people at the center of an expanding enterprise, which is tricky but so important. "

" If you want to take notes during this presentation, there’s really no need — we’ve got you covered. "

" We have 11 cohorts and 130 people participating in this week’s conference for small group discussions. "