Bria Alexander

" We’re seeing these agents trying to represent ourselves online in ways we’ve never seen before - Bria. "

" Lauren Cantor is our house librarian and has made an outstanding contribution to the conference. "

" Even though we are virtual, we are still a community and we are obligated to treat each other with dignity and respect. "

" If you want to make this conference better for you, just let us know in Slack — we want you to have a positive experience. "

" Our behavior is implicit messaging; we need both explicit and implicit signals to support resilience on teams. "

" Resilience is about more than surviving; it’s about growth in our practice and relationships. "

" Design ops is still defining its service offering and must articulate value both internally and to business partners - Zi. "

" Look for people wearing the very acute Rosenfeld Media black hats if you need help. "

" We want you to have a great time and feel good about being here — if anything is preventing that, let us know. "

" We made a very intentional choice to build in five minute breaks after every talk based on feedback and experience. "

" We have at least 10 minutes of breaks between each session so you can take in everything. "

" Please put your dropdown or your personal agenda in your local time zone so there’s no ambiguity. "

" A little color purple to start the day. Good morning. "

" All three themes and all speakers you’ll hear came together through inclusive collaboration and insightful perspectives. "

" Many of you might be the only design ops person in whatever room you’re in for as much as 362 days a year. "

" If you feel uncomfortable or unsafe engaging in this community, we want to know about it. "

" If you feel uncomfortable or see bullying, please let us know. We absolutely do not tolerate it. "

" There is no need to take notes over the next few days. We have dedicated sketch notes and session resources. "

" You don’t want to miss out on the sponsor sessions — they’re free and high quality, not sales pitches. "

" Even though we are virtual, we are still community and must treat each other with kindness and respect. "

" There’s no need to take notes because session notes, videos, and decks will be shared promptly on the conference site. "

" Your strengths, even if perceived as weaknesses, can be your superpower. "

" We could not have this conference without you all — the curation team relies heavily on audience participation. "

" Sponsor sessions are not sales pitches. They offer incredibly high-quality content and are free to anyone to attend. "

" Scaling design organizations is the theme because in trying times, we need each other's support. "

" OKRs help highlight intentions to leadership and open up conversations that generate alignment and support. "

" The future of civic design will be localized, designed for and by communities rather than dictated top-down. "

" If you want to take advantage of asking speakers questions and having discussions, join our Slack. "

" If you have more ops people than designers, you risk chaos and underappreciation of what ops actually delivers. "

" If you have any tech issues or need customer support, #deogenerall.help is here to assist you throughout the conference. "

" You can invite your coworker, your brother, your sister, your aunt to sponsor sessions even if they’re not signed up for the conference. "

" The cohorts have been a slam dunk hit in our virtual conferences while we’ve been doing them. "

" Please be nice, respect each other, and carry yourself as if you were at your day job. "

" Sponsor sessions are truly a treat, with no overlaps to the main program and absolutely no sales pitch. "