Bria Alexander

" We’re seeing these agents trying to represent ourselves online in ways we’ve never seen before - Bria. "

" Please put your questions for a specific speaker in the associated thread for the talk. "

" You should absolutely participate in Slack—if you're missing that, you're missing a key part of our conference. "

" If you want to make this conference better for you, just let us know in Slack — we want you to have a positive experience. "

" Managing to outcome, not output, lets people own their way of working and leverages their best strengths. "

" Being true to our humanity and morality lets us better ourselves and our teammates. "

" Design ops is still defining its service offering and must articulate value both internally and to business partners - Zi. "

" Thank you to our sponsors, we could not do this conference without you. "

" We want you to have a great time and feel good about being here — if anything is preventing that, let us know. "

" We are obligated to treat each other with kindness and respect; this is a safe and inclusive space. "

" You don’t have to take notes because we have an incredible note taker capturing everything. "

" Huge shout out to Lauren Cantor, our house librarian, for her wonderful contributions. "

" Sponsors bring so much color and so much light into the community. "

" We want you to leave feeling like all those missed Slack messages and emails are worth it. "

" Manuel Herrera is here to take the burden of note-taking off us, so you can focus on the moment. "

" Lauren Cantor keeps all those links and other resources so we don’t have to be googling while listening. "

" All the content, including slide decks and sketch notes, will be posted promptly after each session. "

" Researchers have really taken it on the chin during this latest economic downturn. "

" Cohorts are one of the favorite parts of the conference, so really participate if you’re in one. "

" Our sponsor sessions are not sales pitches; they are serious, high content learning opportunities for everyone. "

" Civic design is relatively new and spans all kinds of government agencies from federal and national down to tribal and local. "

" The next big thing will be knowledge management powered by new no-code and integrative tools. "

" Cohorts are consistently one of the highest rated parts of the conference — they’re a fantastic way to learn together. "

" You bring energy that blows me away. I’m so excited by your excitement. "

" Scaling design organizations is the theme because in trying times, we need each other's support. "

" Celebrate progress continuously and use OKRs as a learning process to evolve goals and strategies. "

" The future of civic design will be localized, designed for and by communities rather than dictated top-down. "

" The most highly rated part of the conference every year are the facilitators making the cohorts sing. "

" If you have more ops people than designers, you risk chaos and underappreciation of what ops actually delivers. "

" You do not need to take any notes, we have dedicated note takers who provide session notes, resource lists, decks, and videos. "

" You can invite your coworker, your brother, your sister, your aunt to sponsor sessions even if they’re not signed up for the conference. "

" If you’re not in Slack, you’re missing out on the party. "

" Our cohort facilitation sessions are one of the best parts of this conference. "

" You don’t need to take notes; Rosenfeld media has sketch note makers creating creative and interactive notes for each talk. "