Bria Alexander

" To succeed now, designers must be lifelong learners ready to rethink and re-understand constantly - Christopher. "

" Lauren Cantor is our house librarian and has made an outstanding contribution to the conference. "

" Sponsor sessions are optional but incredibly high quality content, not sales pitches. "

" Our curators have been working for months taking presentations from little ideas to something big that advances design ops as practice. "

" A lot of design ops impact comes from influence, and influence comes from empathy and showing the benefit of what you are putting out. "

" Co-creating operating models with our teams helps us remain resilient even when things get a little hairy and squirrely. "

" Design ops is still defining its service offering and must articulate value both internally and to business partners - Zi. "

" Look for people wearing the very acute Rosenfeld Media black hats if you need help. "

" This is a conference where you can stand up and people will see you do that — which we haven’t had in the past. "

" There will be session notes and sketch notes so you don’t have to take notes yourself unless you want to. "

" Even though we're virtual, our code of conduct still applies and requires respect and kindness. "

" Please put your dropdown or your personal agenda in your local time zone so there’s no ambiguity. "

" If you have any questions for the speakers, you really need to put your question in the thread specific to the talk. "

" This day is focused on me, my job and my specific day-to-day challenges, not on some invisible finish line or senior title. "

" Try to walk away from this conference with at least one new design ops buddy. "

" We’re obligated to treat each other with kindness and respect. "

" Today we’re gonna be talking about researchers as organizational change makers. "

" This is absolutely not the time for us to be throwing our hands up in the air and giving up on Research. "

" Adjust your conference time zone setting depending on where you are to avoid confusion. "

" Sponsor sessions are completely free and offer content just as valuable as the main program sessions. "

" Civic design is relatively new and spans all kinds of government agencies from federal and national down to tribal and local. "

" Go meet someone new at this conference and set up a coffee chat next week. "

" Cohorts are consistently one of the highest rated parts of the conference — they’re a fantastic way to learn together. "

" You bring energy that blows me away. I’m so excited by your excitement. "

" You’re going to get the importance of empathy to the bottom line. "

" OKRs can sometimes suck the oxygen out of the room if they focus only on bottom-line results, missing process and experience. "

" How do we know how to evaluate radical participatory design? Has there been a sustained shift in power? "

" If you ever feel unsafe or threatened, please let us know in the #do-help channel. "

" We still don’t know if head of design ops will evolve toward a COO role or some other senior position. "

" If you have any tech issues or need customer support, #deogenerall.help is here to assist you throughout the conference. "

" If you’re not in our Slack channel, you’re missing out on so many big parts of the party. "

" The cohorts have been a slam dunk hit in our virtual conferences while we’ve been doing them. "

" All of this content would not have been possible without your support and your feedback. "

" It is my honor and pleasure to welcome each of you to the 2021 Design at Scale Conference. "