Bria Alexander

" Designers need to help users recognize when AI is wrong and what to do about it - Christopher. "

" We are closing out design ops 2024 with innovation curated by the incomparable John Kuda. "

" If you ever need help, you can reach us at help-customer-service for technical issues and customer support. "

" You can change the conference time zone to your local time zone in the upper right corner so there’s no confusion about start times. "

" What if we had AI teammates who were on every call and could help moderate, recap, and track time? That future is likely. "

" Optimization and using Slack a little better can make us gentler to each other. "

" Design ops is still defining its service offering and must articulate value both internally and to business partners - Zi. "

" Everyone's sitting on the aisle, your right, my left — you gotta scoot over like two seats. "

" Please stand up and hold each other’s hands, and on three, raise them high and shout Yeah so virtual can hear you. "

" There will be session notes and sketch notes so you don’t have to take notes yourself unless you want to. "

" There is no overlap between the main program sessions and sponsor sessions. "

" If you feel uncomfortable or bullied, it is so important that you know you can reach out for help. "

" Sponsor sessions do not overlap at all with the main programming. It is 100% fully optional. "

" Every talk you hear today couldn’t get more personal to our community. "

" Many of you might be the only design ops person in whatever room you’re in for as much as 362 days a year. "

" Lauren Cantor keeps all those links and other resources so we don’t have to be googling while listening. "

" If you feel uncomfortable or see bullying, please let us know. We absolutely do not tolerate it. "

" Bria is the bringer of dad jokes and the glue of the conference. "

" If you have problems with Slack or the conference experience, please contact the help desk customer service. "

" Our sponsor sessions are not sales pitches; they are serious, high content learning opportunities for everyone. "

" MJ Broadband’s sketch notes will make your conference experience 10 times easier. "

" Your strengths, even if perceived as weaknesses, can be your superpower. "

" No need to take notes — our scribe David Nicholson is capturing detailed session notes and insights for you. "

" MJ Broadbent’s sketchnotes are absolutely outstanding. You really do not have to take notes yourself. "

" The waters of operations can feel incredibly murky and the path forward may not always be clear. "

" OKRs help highlight intentions to leadership and open up conversations that generate alignment and support. "

" Our job as civic designers is to bring government needs and community needs into alignment. "

" Lauren Cantor works with companies to create new business strategies by tackling human-centered design. "

" Design ops has an opportunity to inject human-centeredness into product development to balance business and customer value. "

" All session notes and resources will be available within the hour, so you can just relax and absorb the content. "

" If you’re not in our Slack channel, you’re missing out on so many big parts of the party. "

" The cohorts have been a slam dunk hit in our virtual conferences while we’ve been doing them. "

" Please be nice, respect each other, and carry yourself as if you were at your day job. "

" It is my honor and pleasure to welcome each of you to the 2021 Design at Scale Conference. "