Bria Alexander

" Two companies, Klarna and Duolingo, went all in on AI replacing humans and then recanted - Christopher. "

" If you want to invite a friend or colleague, the sponsor sessions are free and awesome to attend. "

" If you ever need help, you can reach us at help-customer-service for technical issues and customer support. "

" You can change the conference time zone to your local time zone in the upper right corner so there’s no confusion about start times. "

" Always approach from a place of kindness and think about the experience you want people to have as the water that keeps trees bendable. "

" Today’s theme is resilience expressed through inspiring personal and professional stories. "

" The pressure in design ops is often delivery-first mindset instead of quality and strategic impact - Dave Malu. "

" Thank you to our sponsors, we could not do this conference without you. "

" The virtual social event tonight is Cozy Juicy Reel, a fun board game our virtual attendees always love. "

" This is the same conference in so many good ways — good ways are that it’s resilient and there’s a certain steadiness. "

" You don’t have to take notes because we have an incredible note taker capturing everything. "

" Huge shout out to Lauren Cantor, our house librarian, for her wonderful contributions. "

" Sponsors bring so much color and so much light into the community. "

" This conference is the opportunity I saw to design an experience that felt personal to our community. "

" Please read our code of conduct; it’s on every page of our website and includes ways to get help if needed. "

" If you feel uncomfortable or unsafe engaging in this community, we want to know about it. "

" Sponsor sessions are not sales pitches, they’re incredibly high quality and free to attend. "

" Even though we are virtual, we are still a community and obligated to treat each other with respect and kindness. "

" We have session notes, sketch notes, resource lists, videos, and decks — no need to take notes yourself. "

" If you are a cohort participant and don’t see your private Slack channel, please let us know so we can guide you. "

" We are still a community even though we are virtual and are obliged to treat each other with kindness and respect. "

" You gotta write that charter to get clarity with your team. "

" Slack is the heart and soul of this conference — that’s where you ask questions, get help, and connect with others. "

" Sponsor sessions are not sales pitches. They offer incredibly high-quality content and are free to anyone to attend. "

" The community of practitioners is the way we carry each other through difficult moments. "

" OKRs help highlight intentions to leadership and open up conversations that generate alignment and support. "

" Our job as civic designers is to bring government needs and community needs into alignment. "

" If you ever feel unsafe or threatened, please let us know in the #do-help channel. "

" I’m a power user of Airtable because it combines multiple tools into one accessible system for designers and teams. "

" All session notes and resources will be available within the hour, so you can just relax and absorb the content. "

" Technical difficulties happen, so please use hashtag.deo help within our Slack channel or email for support. "

" We have some truly phenomenal sketch notebooks, so you don’t have to worry about taking any notes on your own. "

" Please be nice, respect each other, and carry yourself as if you were at your day job. "

" If you have trouble logging in or streaming, please go to hashtag DAS help in Slack for support. "