Summary
Many of us are interested in executing research in a more inclusive way - but don’t know where to start. Drawing from real-life examples, we’ll cover how you can start doing more ethical and inclusive research.
Key Insights
-
•
Inclusive research is about creating spaces that foster a sense of belonging for everyone.
-
•
The moral imperative for inclusive design is rooted in designing for oneself and others who may face temporary or situational challenges.
-
•
Inclusion encompasses a wide range of identities, not just those typically classified as disabled.
-
•
Data from the World Health Organization reveals approximately 1 billion people live with disabilities worldwide.
-
•
Inclusive design can expand market opportunities and reduce servicing costs for organizations.
-
•
Closed captioning is an example of an inclusive feature that benefits multiple demographics, not just those with hearing impairments.
-
•
Adaptive clothing is a fast-growing market, highlighting the demand for inclusive fashion solutions.
-
•
Diverse teams improve the research process by ensuring a wider range of perspectives are considered.
-
•
Qualitative research is crucial for understanding individual experiences and needs.
-
•
Creating inclusivity enhances product usability across various user scenarios.
Notable Quotes
"It's not that necessarily people are disabled, it's the combination of needs that may exclude them from capabilities in the moment."
"Inclusion is not just about accessibility; it's about all areas of identity."
"We often say just user, but we don't think about how demographics impact their needs."
"While subtitles were initially for those with hearing challenges, 80% of Netflix users use them regularly."
"Inclusive design goes beyond just supporting a small percentage of people; it impacts everyone."
"It's important to understand people's coping mechanisms and the technologies they use."
"Diverse teams enable us to anticipate the questions we need to ask in research."
"Successful inclusion creates a foundation that opens up a variety of options for folks."
"Understanding the historical context of industries can guide equitable practices."
"Spending time learning what inclusivity means for your products is crucial for making real progress."
















More Videos

"The power of followership is pretty amazing."
John MaedaMaking Sense of Enterprise UX
June 9, 2016

"Thinking styles are not horoscopes, they're not universal things."
Indi YoungThinking styles: Mend hidden cracks in your market
January 8, 2025

"Developing deep customer empathy is fundamental to understanding who is using a product and why."
Chris ChapoData Science and Design: A Tale of Two Tribes
May 13, 2015

"Effective teams integrate across silos to enhance productivity."
Elizabeth ChurchillExploring Cadence: You, Your Team, and Your Enterprise
June 8, 2017

"We really encourage wherever you are because those are great connecting points."
Rusha SopariwalaRemote, Together: Craft and Collaboration Across Disciplines, Borders, Time Zones, and a Design Org of 170+
June 9, 2022

"Power is the ability to change another person's reality."
George AyeThat Quiet Little Voice: When Design and Ethics Collide
November 16, 2022

"Resilience is about maintaining self needs and effectiveness at moments of change, tough demands, and adversity."
Ariba JahanTeam Resiliency Through a Pandemic
January 8, 2024

"The best outcomes come from shared goals and alignment between teams."
Julie Gitlin Esther RaiceDesign as an Agent of Digital Transformation at JPMC
June 9, 2021

"We are living in a world made of data and everything that is digital is generating it."
Matteo GrattonCan Data and Ethics Live Together?
October 1, 2021