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Practical Principles of Inclusive Research
Gold
Monday, March 27, 2023 • Advancing Research 2023
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Practical Principles of Inclusive Research
Speakers: Lija Hogan
Link:

Summary

Many of us are interested in executing research in a more inclusive way - but don’t know where to start. Drawing from real-life examples, we’ll cover how you can start doing more ethical and inclusive research.

Key Insights

  • Inclusive research is about creating spaces that foster a sense of belonging for everyone.

  • The moral imperative for inclusive design is rooted in designing for oneself and others who may face temporary or situational challenges.

  • Inclusion encompasses a wide range of identities, not just those typically classified as disabled.

  • Data from the World Health Organization reveals approximately 1 billion people live with disabilities worldwide.

  • Inclusive design can expand market opportunities and reduce servicing costs for organizations.

  • Closed captioning is an example of an inclusive feature that benefits multiple demographics, not just those with hearing impairments.

  • Adaptive clothing is a fast-growing market, highlighting the demand for inclusive fashion solutions.

  • Diverse teams improve the research process by ensuring a wider range of perspectives are considered.

  • Qualitative research is crucial for understanding individual experiences and needs.

  • Creating inclusivity enhances product usability across various user scenarios.

Notable Quotes

"It's not that necessarily people are disabled, it's the combination of needs that may exclude them from capabilities in the moment."

"Inclusion is not just about accessibility; it's about all areas of identity."

"We often say just user, but we don't think about how demographics impact their needs."

"While subtitles were initially for those with hearing challenges, 80% of Netflix users use them regularly."

"Inclusive design goes beyond just supporting a small percentage of people; it impacts everyone."

"It's important to understand people's coping mechanisms and the technologies they use."

"Diverse teams enable us to anticipate the questions we need to ask in research."

"Successful inclusion creates a foundation that opens up a variety of options for folks."

"Understanding the historical context of industries can guide equitable practices."

"Spending time learning what inclusivity means for your products is crucial for making real progress."

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