Summary
Curated from community-contributions, these brief video clips feature winning submissions from industry pros sharing their most important lessons on navigating the intersection of UX/Product.
Key Insights
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Designers often feel pressured to deliver complete solutions immediately.
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It's essential to view design as a strategy that can evolve over time.
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Investing in relationships within product teams enables better incremental change.
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Building rapport is crucial for effective teamwork and creativity.
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Success comes from slow and steady progress rather than rushing to meet deadlines.
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Facilitating shared understanding among team members can enhance overall product quality.
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Research should focus on creating positive changes within the product team.
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Emphasizing collective knowledge can lead to more informed design decisions.
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Incremental improvements can yield significant cultural and tangible benefits at scale.
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A design process should not just deliver findings but inspire and inform team direction.
Notable Quotes
"We sometimes victimize ourselves into thinking that our baby is getting split up."
"It's okay to invest in relationships; that's how incremental change happens."
"It's not like 'move fast, break things.' It's slow and steady."
"As a researcher, you know the importance of rapport building."
"I wish I had given myself more permission for slow and steady relationship building."
"Small anchors really add up, both culturally and tangibly."
"It became less about doing research and more about growing the collective knowledge."
"I realized I needed to facilitate a shared understanding among everyone on the product team."
"The role of a UX researcher is to inform and inspire the team, not just to conduct research."
"In the end, it's about how research can positively change the product team and end users."
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"Our benchmarking study was our first shot at quantifying the user experience."
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"I got tired of pushing large round stones up steep hills."
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"Getting mad about not having a seat at the table isn't productive."
Brendan JarvisFraming Tomorrow by Questioning Today
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"Designers need to learn to work in partnership with AI, treating it as an active collaborator."
Josh Clark Veronika KindredSentient Design, AI, and the Radically Adaptive Experience (1st of 3 seminars)
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"Our UX rating assesses dimensions like efficiency, design, usability, and trust through explicit measures."
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"I had a model of my work expectations, which set a standard for others."
Darian DavisLessons from a Toxic Work Relationship
January 8, 2024
