Summary
Curated from community-contributions, these brief video clips feature winning submissions from industry pros sharing their most important lessons on navigating the intersection of UX/Product.
Key Insights
-
•
Design can be treated as an evolving strategy where parts can be shipped incrementally.
-
•
The Judgment of Solomon metaphor helps recognize that shipping partial features is sometimes necessary.
-
•
Investing in slow, steady relationship-building with product partners deeply impacts product success.
-
•
Rapport and shared understanding among team members are key drivers for sustained incremental progress.
-
•
Product development is more about cultivating relationships than moving fast and breaking things.
-
•
UX research roles often expand to facilitating collective knowledge rather than just user data collection.
-
•
Helping a team build on prior research avoids starting from ground zero in every cycle.
-
•
A thriving product team grows its knowledge over time through synthesis and collaboration.
-
•
Research inspires positive change in both teams and end products rather than simply reporting findings.
-
•
Shifts in partnership perspectives can lead to more effective collaboration and better final products.
Notable Quotes
"They’re not living out the Judgment of Solomon every day, where the baby can be split in half."
"Sometimes it’s reasonable to consider your design as strategy and ship a piece now and other pieces later."
"I wish I knew it was okay to invest in relationships; that’s how incremental change happens."
"It’s not move fast and break things; it’s slow and steady."
"Rapport building is slow and steady synthesis that leads to really big ideas."
"I didn’t invest enough in slow and steady relationship building early on, and that led to major shifts."
"Facilitating a shared understanding among everyone on product takes a lot of time."
"It became less important to keep doing fresh research and more important to grow the collective team knowledge."
"Research helps make a positive change on the product team and our end users."
"Both of our perspectives changed, and now we’re seeing that come to fruition through the product we’re building."
Or choose a question:
More Videos
"Changing branding and the look and feel should be possible with very quick and easy interactions, not taking another 10 weeks to customize."
George Abraham Stefan IvanovDesign Systems To-Go: Reimagining Developer Handoff, and Introducing App Builder (Part 2)
October 1, 2021
"I live my life like it’s a movie, visualizing the montage of hard work turning into transformation."
Greg PetroffDesign is the Differentiator: Bringing New Design Innovations to a Very Antiquated and Very Large Industry
June 9, 2021
"Progress and innovation happen when you create unrealistic goals, but it goes too far when it's impossible."
Joshua GravesWe Need To Talk: Managing Ludicrous Requests at Work (Part 3 of 3)
May 12, 2025
"You have to empower your employees before you can pass on care to your customers."
Sara Asche Anderson Jamie KaspszakNot Your Ordinary Re-Brand: Design's Path to Driving Customer Obsession at Best Buy
January 8, 2024
"AI is only going to increase consumption, so we must find efficient ways to handle it."
Tristin OldaniTurning awareness into action with Climate UX
January 16, 2025
"We often say keep the big picture in mind and the devil’s in the details—system design bridges these two opposing needs."
Erin Hoffman-JohnThis Game is Never Done: Design Leadership Techniques from the Video Game World
November 6, 2017
"For many users with disabilities, mobile is the best experience for the job because of its accessibility affordances."
Sam ProulxMobile Accessibility and You
June 9, 2022
"Setting team curfews helps people truly log off and come back rested and fresh."
Michelle MorrisonPractice What You Preach
January 8, 2024
"The product is no longer fixed; after the first interaction, it diverges user by user."
Jonathan Fairman Kevin JohnsonIntegrating generative AI into enterprise products: A case study from dscout
June 5, 2024
