Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Short Take #2: UX/Product Lessons from Your Industry Peers
Gold
Tuesday, December 6, 2022 • Design in Product 2022
Share the love for this talk
Short Take #2: UX/Product Lessons from Your Industry Peers
Speakers: Scott Jensen , Sarah Delaney and Carmen Liu
Link:

Summary

Curated from community-contributions, these brief video clips feature winning submissions from industry pros sharing their most important lessons on navigating the intersection of UX/Product.

Key Insights

  • Design can be treated as an evolving strategy where parts can be shipped incrementally.

  • The Judgment of Solomon metaphor helps recognize that shipping partial features is sometimes necessary.

  • Investing in slow, steady relationship-building with product partners deeply impacts product success.

  • Rapport and shared understanding among team members are key drivers for sustained incremental progress.

  • Product development is more about cultivating relationships than moving fast and breaking things.

  • UX research roles often expand to facilitating collective knowledge rather than just user data collection.

  • Helping a team build on prior research avoids starting from ground zero in every cycle.

  • A thriving product team grows its knowledge over time through synthesis and collaboration.

  • Research inspires positive change in both teams and end products rather than simply reporting findings.

  • Shifts in partnership perspectives can lead to more effective collaboration and better final products.

Notable Quotes

"They’re not living out the Judgment of Solomon every day, where the baby can be split in half."

"Sometimes it’s reasonable to consider your design as strategy and ship a piece now and other pieces later."

"I wish I knew it was okay to invest in relationships; that’s how incremental change happens."

"It’s not move fast and break things; it’s slow and steady."

"Rapport building is slow and steady synthesis that leads to really big ideas."

"I didn’t invest enough in slow and steady relationship building early on, and that led to major shifts."

"Facilitating a shared understanding among everyone on product takes a lot of time."

"It became less important to keep doing fresh research and more important to grow the collective team knowledge."

"Research helps make a positive change on the product team and our end users."

"Both of our perspectives changed, and now we’re seeing that come to fruition through the product we’re building."

Dean Broadley
Not Black Enough to be White
2024 • DesignOps Summit 2020
Gold
Cornelius Rachieru
Handling Complexity: Framing a Scale of Design
2021 • Design at Scale 2021
Gold
Yasmine Khan
Checking Bias and Listening to Financially Vulnerable Americans
2020 • Advancing Research 2020
Gold
Dalia El-Shimy
So You've Got a Seat at the Table. Now What?
2020 • Advancing Research 2020
Gold
Libby Maurer
Treating Diversity & Inclusion in Hiring as a Design Problem
2019 • Enterprise Community
Bilan Hashi
The Tension Between Story Collecting and Story Telling in Research
2021 • Advancing Research 2021
Gold
Malini Rao
Lessons Learned from a 4-year Product Re-platforming Journey
2021 • Design at Scale 2021
Gold
Matt Bernius
Trauma-informed Research: A Panel Discussion
2021 • Advancing Research Community
Isaac Heyveld
Expand DesignOps Leadership as a Chief of Staff
2022 • DesignOps Summit 2022
Gold
Jemma Ahmed
Convergent Research Techniques in Customer Journey Mapping
2020 • Advancing Research 2020
Gold
Marjorie Stainback
What Research Ops Professionals Have Learned from COVID-19
2020 • Advancing Research Community
Chloe Amos-Edkins
A Cultural Approach: Research in the Context of Glocalisation
2023 • Advancing Research 2023
Gold
Aditi Ruiz
A PM State of Mind: Empathy Mapping Your Product Manager, Pt. 1
2022 • Design in Product 2022
Gold
Carl Turner
You Can Do This: Understand and Solve Organizational Problems to Jumpstart a Dead Project
2023 • Advancing Research 2023
Gold
Kate Kalcevich
Integrating Accessibility in DesignOps
2024 • DesignOps Summit 2024
Gold
Sarah Brooks
Theme 3 Intro
2021 • Civic Design 2021
Gold

More Videos

Yoel Sumitro

"Researchers were obsessed with scientific rigor while designers used balance, feelings, or intuition as their rigor."

Yoel Sumitro

Actions and Reflections: Bridging the Skills Gap among Researchers

March 9, 2022

Zariah Cameron

"Burnout exists because we made rest a reward rather than a right."

Zariah Cameron

ReDesigning Wellbeing for Equitable Care in the Workplace

September 23, 2024

Doug Powell

"The iPhone launch was a remarkably compelling, magnetic, and beautiful case study for the power of design."

Doug Powell

DesignOps and the Next Frontier: Leading Through Unpredictable Change

September 11, 2025

Darian Davis

"When fellow co-workers label an individual as difficult, it's hard not to treat that individual as a problem."

Darian Davis

Lessons from a Toxic Work Relationship

January 8, 2024

Mike Oren

"Large discovery should focus on tier-3 unexplored markets, ones that require multiple years and large capital but may disrupt long-term."

Mike Oren

Why Pharmaceutical's Research Model Should Replace Design Thinking

March 28, 2023

Jacqui Frey

"One operations person for every ten designers is when you start to feel the pain of coordination."

Jacqui Frey

Scale is Social Work

March 19, 2020

Kim Holt

"Always remember the power of your values in times of doubt and change; lean into what your team really stands for."

Kim Holt Emma Wylds Pearl Koppenhaver Maisee Xiong

A Salesforce Panel Discussion on Values-Driven DesignOps

September 8, 2022

Samuel Proulx

"Shifting left means thinking about accessibility before you start writing code."

Samuel Proulx

From Standards to Innovation: Why Inclusive Design Wins

September 10, 2025

Laine Riley Prokay

"This is not a checklist or promotion tool; you don’t have to excel in everything to grow."

Laine Riley Prokay

How DesignOps can Drive Inclusive Career Ladders for All

September 30, 2021