Lija Hogan
Principal, Customer Experience Consultant, UserTesting
Lija Hogan partners with people who use empathy and data to create compelling and inclusive products and user experiences. She is a UX consultant, researcher, and educator at UserTesting, a lecturer at the University of Michigan School of Information, and an instructor on Coursera and LinkedIn.
Rosenverse talks by Lija:
" If you press the exact same button today and tomorrow you get two different results, that’s non-deterministic UX. "
Three Years Out: Perspectives on the Near-Term Future of User Research
March 15, 2024
" You have to sometimes extend research timelines and ask hard questions to understand diverse needs. "
Practical Principles of Inclusive Research
March 27, 2023
" Process matters — people should not just do research for the sake of research. "
Doing more with more: Lessons from the Front Lines of Democratization
March 9, 2022
" Sometimes accommodating 20% of users with special needs improves the experience for the entire 100%. "
Contexts of Use: A Framework for Connection
December 9, 2021
