Lija Hogan
Principal, Customer Experience Consultant, UserTesting
Lija Hogan partners with people who use empathy and data to create compelling and inclusive products and user experiences. She is a UX consultant, researcher, and educator at UserTesting, a lecturer at the University of Michigan School of Information, and an instructor on Coursera and LinkedIn.
Rosenverse talks by Lija:
" Mixed methods researchers will need to trust AI for base-level synthesis but still bring human meaning making. "
Three Years Out: Perspectives on the Near-Term Future of User Research
March 15, 2024
" Financial services companies in the UK are working to make credit and loan approvals more equitable. "
Practical Principles of Inclusive Research
March 27, 2023
" Empathic data is the most accessible starting point for people who are not trained researchers. "
Doing more with more: Lessons from the Front Lines of Democratization
March 9, 2022
" Mini empathy interviews embedded in regular research uncover evolving user stories that quantitative data alone misses. "
Contexts of Use: A Framework for Connection
December 9, 2021
