Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

SCALE: Discussion
Gold
Friday, June 15, 2018 • Enterprise Experience 2018
Share the love for this talk
SCALE: Discussion
Speakers: Tricia Wang
Link:

Summary

In a dynamic panel discussion, industry experts shared valuable advice on navigating challenges in enterprise organizations, particularly when advocating for user experience improvements. They emphasized the importance of building credibility through collaboration and small wins, encouraging attendees to find mentors and embrace discomfort as a pathway for growth. The conversation highlighted practical approaches to balance incremental changes with innovation and the necessity of fostering a culture of collaboration rather than competition. From addressing user experience debt to promoting a respectful understanding of diverse cultures in global work, the panel offered actionable insights and shared personal experiences that resonate with professionals at various career stages.

Key Insights

  • Build credibility by finding small collaborative wins with coworkers.

  • Embrace discomfort as a tool for personal growth and resilience.

  • Leverage mentors and sponsors to navigate challenges, especially for underrepresented groups.

  • Encourage open conversations to foster positive mutual regard among team members.

  • Adaptability and patience are key in getting buy-in for new ideas.

  • Focus on long-term goals while addressing immediate UX issues systematically.

  • Learning from local cultures is essential for ethical design and implementation in global organizations.

  • Taking feedback seriously is critical for continuous improvement in projects.

  • Encourage a balance between incremental improvement and innovative initiatives within organizations.

  • Creating actionable meetings can lead to efficient teamwork and better project outcomes.

Notable Quotes

"You need to build credibility, not just state that you see a problem."

"I've learned to embrace discomfort."

"Those conversations are incredibly powerful in building a bond."

"I like making things a little bit more systematic."

"It's important to look for things that are great about that culture."

"If we can just learn to respect differences, we can improve our own practices."

"Don't just chase the magic quadrant; focus on what lies ahead."

"We need to customize to make it work for that culture."

"When designing for marginalized communities, we can save money by observing how they build with limited resources."

"There are innovations around the world that can benefit us here."

More Videos

Kristin Skinner

"Every organization has unique constraints that shape how we define success."

Kristin Skinner Kamdyn Moore

Group Activity: A Deep Dive Into Value and Outcomes

October 23, 2019

Jorge Arango

"We think in environments and with the things around us."

Jorge Arango

The Best of Both Worlds: How to Integrate Paper and Digital Notes (1st of 3 seminars) (Videoconference)

April 5, 2024

Prabhas Pokharel

"We want to make it simple and easy and let you do that without losing your flow."

Prabhas Pokharel Mayo Nissen

Order and Chaos: New Ways of Collaborating on Synthesis and Storytelling

March 10, 2022

Sam Proulx

"On mobile, you can be more confident in testing with the known versions of mobile technology and platforms."

Sam Proulx

Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World

March 10, 2022

Roberta Dombrowski

"It's vital to weave a narrative into research insights to compel actionable responses from decision-makers."

Roberta Dombrowski Sam Duong Woloszynski

Making Research a Team Sport

March 11, 2022

Josina Vink

"The shaping of systems happens through dialogue and everyday interactions."

Josina Vink

Navigating the pitfalls of systems thinking in service design

December 4, 2024

Angelos Arnis

"Design is navigating through unprecedented times."

Angelos Arnis

Navigating the Rapid Shifts in Tech's Turbulent Terrain

October 2, 2023

Ted Neward

"What kinds of tools would help facilitate customer loyalty?"

Ted Neward

Theme 4: Enterprise Organizational Journey

June 4, 2019

Maria Skaaden

"We don’t have anyone whose job it is to tell us when to be scrappy again, but I think it's everyone's job to challenge norms."

Maria Skaaden

Panel Discussion: Methodologies and Work Environments

November 8, 2018