Summary
Over the last several years, artificial intelligence (AI) has permeated the software world––from “smart reply” functionality in email to auto-completed code in developer tools––but it’s only recently that AI has been implemented into creative processes. As AI-driven functionality becomes more common in the design tooling space, questions arise––what is cool? Inspirational? Useful? And what is creepy? Unhelpful? Where is the line?
Key Insights
-
•
AI is increasingly present in everyday tools and the design process.
-
•
Generative AI is changing how designers think about creativity and productivity.
-
•
Research shows mixed feelings among UX professionals about AI: excitement and skepticism coexist.
-
•
AI can help automate mundane tasks, allowing designers to focus on more complex aspects of their work.
-
•
Maintaining control and trust over AI-generated outputs is crucial for UX professionals.
-
•
The perception of AI's value is more important than whether it's truly AI-powered or not.
-
•
AI tools can enhance accessibility and adhere to design standards.
-
•
Collaboration between AI and designers can lead to innovation without compromising professional expertise.
-
•
AI has the potential to democratize design, making it accessible for novice users.
-
•
Ongoing conversation about the role of AI in design is essential as technology continues to evolve.
Notable Quotes
"AI is everywhere, permeating our devices and transforming creative spaces."
"The excitement around AI comes with trepidation and speculation about what it means for UX professionals."
"AI is valuable when it extrapolates away mundane work."
"It's critical to measure the perceived value of AI solutions in design."
"AI can help ensure compliance with accessibility standards and best practices."
"We're starting to see AI make a loud entrance into the design process with generative AI."
"There's a tension between efficiency and agency in the use of AI in design."
"Trust is paramount when integrating AI into UX processes."
"We need to consider how automation helps and hinders design work."
"AI should serve as a partner to UX professionals, not a replacement for their expertise."
More Videos
"Job security in design is high because the work is complex."
John MaedaMaking Sense of Enterprise UX
June 9, 2016
"Instead of doing it by feature, what if we did it by thinking style?"
Indi YoungThinking styles: Mend hidden cracks in your market
January 8, 2025
"Collaboration between data teams and design teams can create delightful experiences for customers."
Chris ChapoData Science and Design: A Tale of Two Tribes
May 13, 2015
"The creation of trust leads to better communication tools."
Elizabeth ChurchillExploring Cadence: You, Your Team, and Your Enterprise
June 8, 2017
"We truly believe that when all of us win together, we can achieve so much more."
Rusha SopariwalaRemote, Together: Craft and Collaboration Across Disciplines, Borders, Time Zones, and a Design Org of 170+
June 9, 2022
"We mostly have something called BYOE, or bring your own ethics, in the design industry."
George AyeThat Quiet Little Voice: When Design and Ethics Collide
November 16, 2022
"We need to normalize video off for our meetings when people need a break from being on camera all day."
Ariba JahanTeam Resiliency Through a Pandemic
January 8, 2024
"Burnout is real; recognizing when people fade is key to managing it."
Julie Gitlin Esther RaiceDesign as an Agent of Digital Transformation at JPMC
June 9, 2021
"We can decide how to improve the trust of our users based on the way we are transparent with them."
Matteo GrattonCan Data and Ethics Live Together?
October 1, 2021
