Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

UX Futures: The Role of Artificial Intelligence in Design
Gold
Wednesday, June 7, 2023 • Enterprise UX 2023
Share the love for this talk
UX Futures: The Role of Artificial Intelligence in Design
Speakers: Clara Kliman-Silver
Link:

Summary

Over the last several years, artificial intelligence (AI) has permeated the software world––from “smart reply” functionality in email to auto-completed code in developer tools––but it’s only recently that AI has been implemented into creative processes. As AI-driven functionality becomes more common in the design tooling space, questions arise––what is cool? Inspirational? Useful? And what is creepy? Unhelpful? Where is the line?

Key Insights

  • AI is increasingly present in everyday tools and the design process.

  • Generative AI is changing how designers think about creativity and productivity.

  • Research shows mixed feelings among UX professionals about AI: excitement and skepticism coexist.

  • AI can help automate mundane tasks, allowing designers to focus on more complex aspects of their work.

  • Maintaining control and trust over AI-generated outputs is crucial for UX professionals.

  • The perception of AI's value is more important than whether it's truly AI-powered or not.

  • AI tools can enhance accessibility and adhere to design standards.

  • Collaboration between AI and designers can lead to innovation without compromising professional expertise.

  • AI has the potential to democratize design, making it accessible for novice users.

  • Ongoing conversation about the role of AI in design is essential as technology continues to evolve.

Notable Quotes

"AI is everywhere, permeating our devices and transforming creative spaces."

"The excitement around AI comes with trepidation and speculation about what it means for UX professionals."

"AI is valuable when it extrapolates away mundane work."

"It's critical to measure the perceived value of AI solutions in design."

"AI can help ensure compliance with accessibility standards and best practices."

"We're starting to see AI make a loud entrance into the design process with generative AI."

"There's a tension between efficiency and agency in the use of AI in design."

"Trust is paramount when integrating AI into UX processes."

"We need to consider how automation helps and hinders design work."

"AI should serve as a partner to UX professionals, not a replacement for their expertise."

More Videos

Noz Urbina

"We help organizations build relationships with their audiences just like people do."

Noz Urbina

Rapid AI-powered UX (RAUX): A framework for empowering human designers

May 1, 2025

Jim Kalbach

"Each first take was the only take, which got pressed on the album."

Jim Kalbach

Jazz Improvisation as a Model for Team Collaboration

June 4, 2019

Holly Cole

"I want you to take a little time out of your week and say, hey, what is it like working for me?"

Holly Cole

Understanding Experiences: When you have to do more than work

November 8, 2018

Jack Behar

"With UXPin, you can build full interfaces that you can properly usability test without assumptions."

Jack Behar

How to Build Prototypes that Behave like an End-Product

December 6, 2022

Bria Alexander

"If you have questions for the speakers, you really need to put your question in the thread specific to the talk."

Bria Alexander

Opening Remarks

October 3, 2023

Erika Flowers

"Focus on destination rather than just vehicle; what are we trying to achieve with AI?"

Erika Flowers

AI-Readiness: Preparing NASA for a Data-Driven, Agile Future

June 10, 2025

Kristin Skinner

"The future of education lies in collaboration and adaptation."

Kristin Skinner

Five Years of DesignOps

September 29, 2021

Jim Kalbach

"Big ears mean listening to other people more than you're listening to yourself."

Jim Kalbach

Jazz Improvisation as a Model for Team Collaboration

November 6, 2017

Surya Vanka

"At Microsoft, we really started to understand what are the real needs of our customers."

Surya Vanka

Unleashing Swarm Creativity to Solve Enterprise Challenges

June 10, 2021