Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Theme 3 Intro

Gold
Thursday, March 13, 2025 • Advancing Research 2025
Share the love for this talk
Theme 3 Intro
Speakers: Eduardo Ortiz
Link:

Summary

The keynote centers on empowering researchers to reclaim their value within increasingly complex, relational, and pluralistic organizational contexts. It outlines a progression of sessions featuring experts such as Robin Beers, who advocates for applying systems theory to drive scalable change; Rachel Dicus, who addresses the urgent need to recognize and mitigate trauma within research ecosystems; and Bruce Gillespie, who highlights balancing impactful communication with compassionate storytelling. Practical tools and strategies are proposed by Jess Greco for amplifying researchers' unique voices, while Megan Blocker, Marika McCloskey, and Renee Reed discuss structuring teams and careers to facilitate fluid collaboration. Sarah Fala and Alba Il explore the role of researchers as stewards of organizational wisdom, with Maria Gigi concluding the day with an inspiring call to regain agency and passion amid evolving research landscapes. The overarching message emphasizes moving beyond simply informing to inspiring decision-making, fostering collective empowerment, and operationalizing changes that underscore researchers’ indispensable contributions.

Key Insights

  • Researchers must evolve into coaches, consultants, and strategists to empower broader research adoption.

  • Effective research communication is about inspiring action, not just delivering information.

  • Applying systems theory helps researchers drive change at scale by better understanding complex organizations.

  • Recognizing and addressing trauma in participants and practitioners is critical for ethical research.

  • Balancing impactful communication with compassionate storytelling enhances relational connections.

  • Researchers need practical tools to harness and differentiate their unique voices in noisy environments.

  • Fluid team structures and career paths better support pluralistic and relational ways of working.

  • Researchers increasingly act as stewards of organizational wisdom, not just insight providers.

  • Collective empowerment matters more than being the sole spokesperson in research narratives.

  • Reclaiming research value involves regaining agency, passion, and adapting to fluid, participant-centered spaces.

Notable Quotes

"Reclaiming our value is not about shouting about our worth, it's about demonstrating it in impossible ways to ignore."

"How do we empower others to perform research by becoming coaches?"

"We need to transform insights into wisdom that influences decisions."

"Organizations are complex, plural, relational systems that require new lenses to understand and influence."

"Trauma among participants and practitioners is an industry problem we can no longer ignore."

"Impactful communication must be balanced with compassionate storytelling to truly resonate."

"Researchers need to harness their unique voice to cut through the noise in our increasingly fluid landscape."

"We must rethink team structures and career paths to support more pluralistic ways of sharing and learning."

"Researchers are becoming stewards of organizational wisdom, not just collectors of insight."

"To reclaim our value, we must regain our agency and renew our passion as researchers."

Ask the Rosenbot
Brendan Jarvis
It was the Best of Times. It was the Worst of Times.
2024 • DesignOps Summit 2024
Gold
Kat Vellos
Opener: The Other L Word
2024 • DesignOps Summit 2020
Gold
Joseph Meersman
Sweating the Pixel: Scaling Quality through Critique
2021 • Design at Scale 2021
Gold
Andreas Huebner
What Is It Like To Be Part of The UX Team at Compass?
2021 • Advancing Research 2021
Gold
Alison Rand
Scaling Impact with Service Design
2021 • DesignOps Community
Dan Willis
Enterprise Storytelling Sessions
2016 • Enterprise UX 2016
Gold
Sam Yen
Driving Organizational Change Through Design? Do more of this and less of that
2017 • Enterprise Experience 2017
Gold
Josh Clark
Sentient Design, AI, and the Radically Adaptive Experience (1st of 3 seminars)
2025 • Rosenfeld Community
Dave Gray
Connection, Community, and the Future of Work
2026 • Rosenfeld Community
Sam Ladner
Data Exhaust and Personal Data: Learning from Consumer Products to Enhance Enterprise UX
2016 • Enterprise UX 2016
Gold
Patrick Commarford
Design Staffing for Impact
2024 • DesignOps Summit 2020
Gold
Sam Proulx
Understanding Screen Readers on Mobile: How And Why to Learn from Native Users
2023 • Enterprise UX 2023
Gold
Paul Ford
New work, new words: A glossary for AI
2026 • Designing with AI 2026
Conference
Bruce Gillespie
Learning from journalism: Balancing impactful communication with compassionate storytelling
2025 • Advancing Research 2025
Gold
Bria Alexander
Opening Remarks
2023 • DesignOps Summit 2023
Gold
Patrick Boehler
The service shift: transforming media organizations to create real value through design
2025 • Advancing Service Design 2025
Gold

More Videos

Jose Coronado

"Design ops is about people, processes, and practice working together to reduce friction and help designers be productive."

Jose Coronado Julie Gitlin Lawrence Lipkin

People First - Design at JP Morgan

June 10, 2021

Maish Nichani

"Every page is page one mindset helps users accomplish a task at the end of each page rather than overwhelming them."

Maish Nichani

Sparking a Service Excellence Mindset at a Government Agency

December 9, 2021

Craig Villamor

"If you’re not paying for the product, you are the product."

Craig Villamor

Design Systems for Ethical Design

January 26, 2023

Jon Fukuda

"Make your audience the hero in your story to ensure they identify deeply and emotionally."

Jon Fukuda

Storytelling for DesignOps

August 17, 2023

Bria Alexander

"Scaling design organizations is the theme because in trying times, we need each other's support."

Bria Alexander

Theme Two Intro

September 8, 2022

Kristin Sundermeyer

"SmartSheet magic is really just frosty if statement formulas connecting 75 columns of metadata."

Kristin Sundermeyer Tygre Morehart

Design Ops Metrics

September 30, 2021

Sharon Banh

"Instead of continuous collecting, we need intentional curation and framing of insights that fit the work at hand."

Sharon Banh Dave Hora Marieke McCloskey Alicia Zhong

Reimagining research: What does the field need to grow? [Advancing Research Community Workshop Series]

October 16, 2024

Dan Willis

"Normally the theme leader would be talking about sleep deprivation because we’re overstimulated from all the talks and conversations."

Dan Willis

Theme 3: Intro

January 8, 2024

Mariah Hay

"No amount of bringing even President Obama to sign paperwork would have changed what really needed to happen."

Mariah Hay Marina Martin Husani Oakley Eduardo Ortiz

BUILD: Discussion

June 14, 2018