Summary
The keynote centers on empowering researchers to reclaim their value within increasingly complex, relational, and pluralistic organizational contexts. It outlines a progression of sessions featuring experts such as Robin Beers, who advocates for applying systems theory to drive scalable change; Rachel Dicus, who addresses the urgent need to recognize and mitigate trauma within research ecosystems; and Bruce Gillespie, who highlights balancing impactful communication with compassionate storytelling. Practical tools and strategies are proposed by Jess Greco for amplifying researchers' unique voices, while Megan Blocker, Marika McCloskey, and Renee Reed discuss structuring teams and careers to facilitate fluid collaboration. Sarah Fala and Alba Il explore the role of researchers as stewards of organizational wisdom, with Maria Gigi concluding the day with an inspiring call to regain agency and passion amid evolving research landscapes. The overarching message emphasizes moving beyond simply informing to inspiring decision-making, fostering collective empowerment, and operationalizing changes that underscore researchers’ indispensable contributions.
Key Insights
-
•
Researchers must evolve into coaches, consultants, and strategists to empower broader research adoption.
-
•
Effective research communication is about inspiring action, not just delivering information.
-
•
Applying systems theory helps researchers drive change at scale by better understanding complex organizations.
-
•
Recognizing and addressing trauma in participants and practitioners is critical for ethical research.
-
•
Balancing impactful communication with compassionate storytelling enhances relational connections.
-
•
Researchers need practical tools to harness and differentiate their unique voices in noisy environments.
-
•
Fluid team structures and career paths better support pluralistic and relational ways of working.
-
•
Researchers increasingly act as stewards of organizational wisdom, not just insight providers.
-
•
Collective empowerment matters more than being the sole spokesperson in research narratives.
-
•
Reclaiming research value involves regaining agency, passion, and adapting to fluid, participant-centered spaces.
Notable Quotes
"Reclaiming our value is not about shouting about our worth, it's about demonstrating it in impossible ways to ignore."
"How do we empower others to perform research by becoming coaches?"
"We need to transform insights into wisdom that influences decisions."
"Organizations are complex, plural, relational systems that require new lenses to understand and influence."
"Trauma among participants and practitioners is an industry problem we can no longer ignore."
"Impactful communication must be balanced with compassionate storytelling to truly resonate."
"Researchers need to harness their unique voice to cut through the noise in our increasingly fluid landscape."
"We must rethink team structures and career paths to support more pluralistic ways of sharing and learning."
"Researchers are becoming stewards of organizational wisdom, not just collectors of insight."
"To reclaim our value, we must regain our agency and renew our passion as researchers."
Or choose a question:
More Videos
"There’s more risk for marginalized people to claim power because of expectations to be silenced or punished, so it’s a calculated bet."
Eduardo Ortiz Robin Beers Rachael Dietkus, LCSW Bruce Gillespie Jess Greco Marieke McCloskey Renee ReidDay 3 Theme Panel
March 13, 2025
"Facilitation is the grease between the wheels of difficult organizational challenges."
Alexandra SchmidtEnterprise UX Playbook
December 1, 2022
"How do you build in the context of what you specifically need rather than having tools drive the research process? That’s the future."
Andy Barraclough Betsy NelsonFrom Costly Complexity to Efficient Insights: Why UX Teams Are Switching To Voxpopme
September 23, 2024
"What if we had AI teammates who were on every call and could help moderate, recap, and track time? That future is likely."
Bria Alexander Laura Gatewood Corey Long Daniel Orbach Laine Prokay Deanna SmithThe Big Question about Resilience: A panel discussion
September 23, 2024
"We’re lucky if we solve a single thing; everything else has to be parking lot."
Jon Fukuda Amy Evans Ignacio Martinez Joe MeersmanThe Big Question about Innovation: A Panel Discussion
September 25, 2024
"Don’t just run away from something. Make sure you are running towards something."
Renee ReidBecoming a ResearchH.E.R (Highly Enterprise Ready)
June 3, 2019
"Equity is equal outcomes, not just equal access to a bicycle everyone can’t necessarily ride."
Jennifer StricklandAdopting a "Design By" Method
December 9, 2021
"Wiley Coyote is the master of iteration but he never really gets much closer to his goal because he fails to learn."
Jen BriselliLearning is the north star: service design for adaptive capacity
November 19, 2025
"I think of AI models as amanuenses, like super secretaries aiding scholars in the early modern period."
Jorge ArangoAI as Thought Partner: How to Use LLMs to Transform Your Notes (3rd of 3 seminars)
May 3, 2024
