Beyond Methods and Diversity: The Roots of Inclusion
Summary
Key Insights
-
•
Diversity in research teams does not inherently guarantee inclusivity or counter systemic oppression.
-
•
Awareness of power and identity positionality often leads to feeling stuck without clear action steps.
-
•
Our ways of being deeply shape our epistemologies and methodologies in research.
-
•
Colonial Western ways of being emphasize objectification and individualism, limiting emancipatory knowledge production.
-
•
Indigenous knowledge systems, like those of the iBio people, view knowledge as relational and emergent from relationships.
-
•
Songs and oral traditions can serve as valid research methodologies tied to indigenous ways of knowing.
-
•
Systems of value influence which knowledge is considered legitimate or beneficial, often marginalizing community knowledge.
-
•
Immigrant communities bring preserved ways of being that produce measurable health and social benefits.
-
•
Positive deviance in communities reveals untapped local wisdom that can guide effective interventions.
-
•
Radical participatory research requires researchers to relinquish control and let communities define methods based on their own ways of being.
Notable Quotes
"If diversity alone made research inclusive, then police could never be anti-black because they include black officers."
"Whiteness isn’t about color; people of all colors can reinforce white supremacy."
"Awareness leads to feeling stuck because we don’t know what to do or don’t feel empowered to act."
"Our ways of being are roots that grow into ways of knowing, doing, and methods, all nourished by systems of value."
"In Western modernity, if something is not an object, it is not real research or real knowledge."
"For the iBio people, knowledge is relational, not objectified, emerging from relationships like songs."
"Songs become methodologies—the way you identify who is at the door is through the song they sing."
"Colonial ways of being, knowing, and valuing will never produce emancipatory methodologies."
"Community-rooted wisdom like the Mexican 'guana' practice reduces postpartum depression without traditional research."
"Will you learn to let go? Better yet, will you let go?"
Or choose a question:
More Videos
"Start small by delivering the minimum amount of useful information, like a UX glossary or a single community of practice."
Maria TaylorKnowledge is Power: Managing the Lifeblood of the Design Org
October 3, 2023
"Just tell me what you’re telling me—executives want clear and simple narratives, not complexity and jargon."
Dr. Nikki SmithResearch Strategy: Connecting Insights to Outcomes
March 12, 2025
"In the enterprise space, the UX function is added later. It’s not part of the company’s original DNA."
Jemma AhmedTheme 2 Intro
January 8, 2024
"The team can now tell the World Service what to do, not just what the audience thinks."
Catherine BlizzardUsing Integrated Insight to Drive Growth
March 10, 2022
"Collaboration should be intentional and deliberate, just like industrial or service design."
Emilia Åström Jim KalbachUnlock Your Team’s Intelligence with Collaboration Design
June 9, 2022
"In our haste to get answers quickly, we often ignore what system we’re working within and why."
Jennifer FraserWhat would Emmy Noether Do? Math, Models and Mulling in UX Research
March 29, 2023
"I am a Black person, but I do not have every Black experience. Not having experienced something is not proof that it doesn’t exist."
Raven VealDark Metrics: Illuminating the Negative Impact of Digital Health Design
March 12, 2021
"Showing gratitude through Slack workflows is a low effort, high impact way to build community and recognize everyday wins."
Kim Holt Emma Wylds Pearl Koppenhaver Maisee XiongA Salesforce Panel Discussion on Values-Driven DesignOps
September 8, 2022
"All lists are prioritized lists — what's most important should be at the top."
Harry Max Jim MeyerPrioritization for Leaders (2nd of 3 seminars)
June 27, 2024