Summary
Most efforts at advancing research to be more inclusive focus on methods or methodologies or participation. Though helpful, those efforts have unfortunately not been sufficient for inclusion and we continue to be constrained by stronger forces which go to the root of what research means and the definition of inclusion. To be fully unconstrained and reach true inclusion we must learn to let go. Do we have the ability to do that? Let's talk about that. Join us for a half-hour of becoming undone, joyfully.
Key Insights
-
•
Diversity in research teams does not inherently guarantee inclusivity or counter systemic oppression.
-
•
Awareness of power and identity positionality often leads to feeling stuck without clear action steps.
-
•
Our ways of being deeply shape our epistemologies and methodologies in research.
-
•
Colonial Western ways of being emphasize objectification and individualism, limiting emancipatory knowledge production.
-
•
Indigenous knowledge systems, like those of the iBio people, view knowledge as relational and emergent from relationships.
-
•
Songs and oral traditions can serve as valid research methodologies tied to indigenous ways of knowing.
-
•
Systems of value influence which knowledge is considered legitimate or beneficial, often marginalizing community knowledge.
-
•
Immigrant communities bring preserved ways of being that produce measurable health and social benefits.
-
•
Positive deviance in communities reveals untapped local wisdom that can guide effective interventions.
-
•
Radical participatory research requires researchers to relinquish control and let communities define methods based on their own ways of being.
Notable Quotes
"If diversity alone made research inclusive, then police could never be anti-black because they include black officers."
"Whiteness isn’t about color; people of all colors can reinforce white supremacy."
"Awareness leads to feeling stuck because we don’t know what to do or don’t feel empowered to act."
"Our ways of being are roots that grow into ways of knowing, doing, and methods, all nourished by systems of value."
"In Western modernity, if something is not an object, it is not real research or real knowledge."
"For the iBio people, knowledge is relational, not objectified, emerging from relationships like songs."
"Songs become methodologies—the way you identify who is at the door is through the song they sing."
"Colonial ways of being, knowing, and valuing will never produce emancipatory methodologies."
"Community-rooted wisdom like the Mexican 'guana' practice reduces postpartum depression without traditional research."
"Will you learn to let go? Better yet, will you let go?"
Or choose a question:
More Videos
"Hold your destination in mind. Have an intention to succeed. Break up the long tracks and brace for the hard parts."
John CalhounHave we Reached Our Peak? Spotting the Next Mountain For DesignOps to Climb
October 1, 2021
"Storytelling is highly effective in helping stakeholders understand the complete performance of products, including the darker sides."
Raven VealDark Metrics: Illuminating the Negative Impact of Digital Health Design
March 12, 2021
"Our mission required us to build something fast, flexible, and scalable across many different product needs."
Luca RagerEmpowering Gaming at Scale: How Xbox Builds Powerful, Automated, and Distributed Design Systems with Sketch
September 30, 2021
"Decision makers often have to try to piece all the pieces of the puzzle together themselves."
Brad Peters Anne MamaghaniShort Take #1: UX/Product Lessons from Your Industry Peers
December 6, 2022
"If we don’t get good experiences in the workplace, we’re going to beat the system and go get products that actually help us do our jobs."
Catherine CourageThe Enterprise UX Journey: Lessons From the Voyage & The Opportunity Ahead
May 13, 2015
"Sometimes you need to connect the people before you can connect the parts in a design system."
Dan Mall“Ask Me Anything” with Dan Mall, Author of Upcoming Rosenfeld Title, Design that Scales
October 2, 2023
"Political leaders had to show up and just listen, without campaigning or trying to say anything."
Kyria Stephens Marlon KernerPower to Heal: Civic Design in the Aftermath of Tragedy
November 17, 2022
"Machine learning models can see, hear, think, and act but are limited to problem-solving based on past observations."
Ovetta SampsonResearch in the Automated Future
March 11, 2022
"Steve Bennett asked, what’s beyond ease, leading us to study companies known for delighting their customers."
Kaaren HansonStop Talking, Start Doing
June 9, 2017
Latest Books All books
Dig deeper with the Rosenbot
What tools or formats work best to align diverse teams with different digital literacy levels on a market launch process?
How does shifting organizational language from AI as a tool to AI as a way of working reflect cultural maturity?
What roles and responsibilities should be shared between service design and design ops partners?