Beyond Methods and Diversity: The Roots of Inclusion
Summary
Most efforts at advancing research to be more inclusive focus on methods or methodologies or participation. Though helpful, those efforts have unfortunately not been sufficient for inclusion and we continue to be constrained by stronger forces which go to the root of what research means and the definition of inclusion. To be fully unconstrained and reach true inclusion we must learn to let go. Do we have the ability to do that? Let's talk about that. Join us for a half-hour of becoming undone, joyfully.
Key Insights
-
•
Diversity in research teams does not inherently guarantee inclusivity or counter systemic oppression.
-
•
Awareness of power and identity positionality often leads to feeling stuck without clear action steps.
-
•
Our ways of being deeply shape our epistemologies and methodologies in research.
-
•
Colonial Western ways of being emphasize objectification and individualism, limiting emancipatory knowledge production.
-
•
Indigenous knowledge systems, like those of the iBio people, view knowledge as relational and emergent from relationships.
-
•
Songs and oral traditions can serve as valid research methodologies tied to indigenous ways of knowing.
-
•
Systems of value influence which knowledge is considered legitimate or beneficial, often marginalizing community knowledge.
-
•
Immigrant communities bring preserved ways of being that produce measurable health and social benefits.
-
•
Positive deviance in communities reveals untapped local wisdom that can guide effective interventions.
-
•
Radical participatory research requires researchers to relinquish control and let communities define methods based on their own ways of being.
Notable Quotes
"If diversity alone made research inclusive, then police could never be anti-black because they include black officers."
"Whiteness isn’t about color; people of all colors can reinforce white supremacy."
"Awareness leads to feeling stuck because we don’t know what to do or don’t feel empowered to act."
"Our ways of being are roots that grow into ways of knowing, doing, and methods, all nourished by systems of value."
"In Western modernity, if something is not an object, it is not real research or real knowledge."
"For the iBio people, knowledge is relational, not objectified, emerging from relationships like songs."
"Songs become methodologies—the way you identify who is at the door is through the song they sing."
"Colonial ways of being, knowing, and valuing will never produce emancipatory methodologies."
"Community-rooted wisdom like the Mexican 'guana' practice reduces postpartum depression without traditional research."
"Will you learn to let go? Better yet, will you let go?"
Or choose a question:
More Videos
"VUCA stands for volatility, uncertainty, complexity, and ambiguity."
Jorge ArangoDesign as an Antidote to VUCA
May 9, 2019
"Typing prompts is not the UX of the future. Integration into the interactive context where you work is better."
Josh Clark Veronika KindredSentient Design, AI, and the Radically Adaptive Experience (1st of 3 seminars)
January 15, 2025
"Focus groups are not just about putting people in a room and asking them whether they like something or not."
Taiye Akin-AkinyosoyeAmplifying voices and enhancing user research through group interviews
March 12, 2025
"This just goes on — resource and time budgeting, delivery management, and that is just the surface."
Jon FukudaTheme One Intro
September 8, 2022
"Research is democratized: if you’re not democratizing, you probably don’t even realize everyone in your company is talking to users in different ways."
Kate Towsey Basel Fakhoury Oren Friedman Graham GardnerParticipant Recruitment and Management Tools
March 12, 2026
"Non-financial, non-data measurements can reveal much more about behaviors than traditional metrics."
Kristin Skinner Kamdyn MooreGroup Activity: A Deep Dive Into Value and Outcomes
October 23, 2019
"We are still designers, we’re systems designers, we’re organizational designers, even if we’re not making things."
Louis Rosenfeld Jose Coronado Rachel Posman Guneet Singh Crystal YanThe Bigger Picture: A Panel Discussion
October 23, 2019
"The storytelling structure situation-complication-resolution works well for hard trade-off discussions."
Ryan RumseyBusiness Influence Without Losing Your Soul
January 14, 2021
"Brands and products become two sides of the same coin when user insights have a seat at the top table."
Neil BarrieWidening the Aperture: The Case for Taking a Broader Lens to the Dialogue between Products and Culture
March 25, 2024