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Industry junctures: Paths forwards for UXR and the critical decisions that get us there [Advancing Research Community Workshop Series]
Wednesday, October 2, 2024 • Advancing Research Community
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Industry junctures: Paths forwards for UXR and the critical decisions that get us there [Advancing Research Community Workshop Series]
Speakers: Robert Fabricant , Sahibzada Mayed and Nidhi Singh Rathore
Link:

Summary

There has been considerable discussion about impending reckonings and large-scale changes in our field. Our panelists explore what we believe to be the three most important tenets of these changes: The changing power dynamics between researcher and the researched What it means to expand the definition of researcher to include people who do research The convergence of different insight fields Together, let's unpack the possible futures ahead of us and the critical decisions we, as a field, need to make in order to move forward. Attend all of our Advancing Research community workshops Each free virtual workshop is made up of panelists who will share short provocations on engaging ideas to discuss as a group, as well as a leader in our field to moderate. If you're looking for discussions that challenge the status quo and can truly advance research, look no further than our workshop series. (P.S. We’ll be drawing most of our Advancing Research 2025 conference speakers from those who present at upcoming workshops—so tune in for a sneak peek of what's to come from #AR2025!) July 24, 4-5pm EDT Watch Video Theme 1: Democratization Working with it, not against August 7, 11am-12pm EDT Watch Video Theme 2: Collaboration Learning from market research, data science, customer experience, and more August 21, 4-5pm EDT Watch Video Theme 3: Communication Innovative techniques for making your voice heard September 4, 11am-12pm EDT Watch Video Theme 4: Methods Expanding the UXR toolkit beyond interviews September 18, 4-5pm EDT Watch Video Theme 5: Artificial Intelligence Passionate defenses, reasoned critiques, and practical application October 2, 11am-12pm EDT Register Theme 6: Junctures for UXR Possible futures and the critical decisions to move us forward October 16, 4-5pm EDT Watch Video Theme 7: Open Call Propose ideas that don’t match our other workshops’ themes

Key Insights

  • We are at a juncture in UX research, necessitated by societal changes and industry shifts.

  • Traditional power dynamics are being challenged, calling for a democratization of the research process.

  • The erosion of trust in traditional expert authority urges researchers to adopt participant-centric approaches.

  • Research participants are demanding recognition as equal contributors rather than mere subjects.

  • Ethical considerations in research require a fundamental change in how researchers engage with participants.

  • Culturally relevant practices from academia and social sectors can enrich commercial research.

  • Fostering psychological safety is crucial for effective collaboration in research settings.

  • The importance of building reciprocal relationships between researchers and participants is paramount to the research process.

  • Researchers must learn to navigate their own power and vulnerability within the research context.

  • Practical tools for facilitating community engagement can help bridge gaps in traditional research approaches.

Notable Quotes

"If I do nothing else with my career, it is gonna be helping this topic become the mainstream."

"We are living in the death of an expert."

"Culturally, we are experiencing the death of the expert, where trust has been eroded."

"Research must shift towards seeing participants as equals who have valuable insights to offer."

"How we frame our research questions can greatly affect the outcomes and relevance of our findings."

"Participants have a lived experience that should inform the direction of research, not just be assessed as data points."

"It's essential to create spaces where individuals feel empowered to voice their experiences."

"We need to dismantle traditional power structures and redistribute that power meaningfully within research settings."

"Research should be a continuous dialogue rather than a one-off project with a defined endpoint."

"Transforming our research practices begins with humility and a genuine desire to learn from others."

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