Summary
What's today's theme all about, and what does it mean for DesignOps professionals? Theme leader Dave Malouf will provide you the background you'll need for how today's sessions came to be and what they'll cover. He'll also gently provoke you with questions to consider throughout the day.
Key Insights
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Resiliency is about how we move beyond challenges, not just how we react to them.
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Design operations should serve as a protective force for the organization.
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Transitioning from a team to an organization involves a shift in responsibility and budget management.
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The evolution of design ops can be likened to biological processes, where cells become organs and then organisms.
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Efficient pathways towards goals involve reducing friction in processes and communications.
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Identifying missing stakeholders can enhance collaborative efforts and outcomes.
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Blind spots can affect decision-making and progress, requiring constant reflection and awareness.
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Organizations must be ready to sense and respond to emerging patterns rather than relying solely on pre-established paths.
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Feedback loops are essential for navigating the complexities of organizational growth.
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Resiliency can transition into efficiency and optimization when friction is minimized.
Notable Quotes
"I'm really jazzed off of the talk that Lisa just gave."
"Resiliency is our ability to recover from obstacles and challenges."
"Design operations is about being a resilient force for the design organization."
"The difference between a team and an organization is more than just scale."
"When we became our own business unit, we had our own budget and responsibility."
"We should think about the natural paths with the least amount of resistance."
"Who is missing that could help us make our paths more frictionless?"
"What parts of our visibility spectrum are we ignoring?"
"The paths in nature aren’t always visible, do we have the feedback loops?"
"It's about sensing and responding to patterns of emergence."
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