Summary
After speaking with several colleagues in the DesignOps space, Jessica noticed a trend. Many of them, like herself, had ADHD. Another Observation: DesignOps is a field where those with ADHD can thrive. People with ADHD are often best suited to jobs that are purposeful, fast-paced, allow autonomy and involve lots of variety (as well as risk taking). The characteristics of empathy, energy, passion, and hyper focus under pressure which come with ADHD, make ADHD a DesignOps superpower. Don’t have ADHD? Come learn more about how to work well with some of your colleagues who do! Takeaways An understanding of the types of skills and personality traits that are beneficial in a DesignOps role. How to encourage neurodiverse hiring practices. How to inspire and empower individuals to consider a career in Design Operations.
Key Insights
-
•
ADHD often goes undiagnosed in women because symptoms present differently than in men, such as being seen as chatty or forgetful rather than hyperactive.
-
•
Approximately 7% of adults worldwide have diagnosed symptomatic ADHD, implying multiple neurodivergent individuals likely exist in any moderately sized design team.
-
•
The metaphor by Dr. Edward Hallowell compares ADHD to a race car engine with bicycle brakes, implying great power but challenges in regulation.
-
•
Traits that make Jess suited for design operations overlap with her ADHD characteristics, including managing ambiguity and dynamic environments.
-
•
ADHD individuals can be highly organized as a learned strategy to combat procrastination and memory challenges.
-
•
Hyperfocus allows people with ADHD to intensely concentrate on activities they find interesting, sometimes losing hours without noticing.
-
•
Clear time frames and explicit, constructive feedback significantly improve work effectiveness for ADHD individuals.
-
•
Breaking complex tasks into small, manageable chunks helps maintain motivation and access dopamine rewards from progress.
-
•
Neurodivergent individuals in a team improve inclusive design by uncovering subtle challenges others might miss.
-
•
Discussing personal work needs openly with teams, even without disclosing diagnoses, fosters empathy and better collaboration.
Notable Quotes
"I’m ADHD. I’ve never spoken so publicly about this before."
"In women, ADHD can sometimes just be seen as being chatty or forgetful or clumsy, as opposed to restless and disruptive."
"Having ADHD is like having a race car engine for a brain but with the brakes of a bicycle."
"Design Ops calls for someone who’s able to remain calm in ambiguous and changing environments, which surprisingly fits ADHD traits well."
"ADHD isn’t actually a deficit of attention, but instead trouble regulating it."
"If a task is labeled urgent it immediately sets my brain off into fight mode and I won’t be able to think about anything else."
"The best advice I ever received from a colleague was to find something in every project that interests you."
"Everyone may have different energy levels depending on the time of day, medication can also affect this."
"The most important thing you can do as a colleague, boss, or friend is ask what helps you work better."
"If a goal isn’t met it’s not all down to you; it’s a team effort and often influenced by many external factors."
Or choose a question:
More Videos
"You don’t have to be a CFO or accountant, most of the time you won’t even touch balance sheets or cash flow statements."
Giff ConstableFinancial fluency for product leaders: AMA with Giff Constable
April 11, 2024
"Users frequently felt overwhelmed and misunderstood; this was a significant barrier to a positive shopping experience."
Kritika YadavOptimizing AI Conversations: A Case Study on Personalized Shopping Assistance Frameworks
June 10, 2025
"Our brain doesn’t know the difference between a tiger trying to eat us or an angry email from our manager."
Alla WeinbergHow to Build and Scale Team Safety
January 8, 2024
"Everyone knew tech was changing the world and we all had this peak at how amazing the web was going to be."
Harry Brignull Mark Leiser Robert StribleyBeyond Clicks and Tricks: Why deceptive design has grown into a regulatory faultline
January 16, 2026
"Subpar experiences make it out into the world due to these pressures."
Kit UngerTheme 2: Introduction
June 10, 2021
"Most teams want to build for 50, 100 people and migrate years of data instead of starting small."
Sofia QuinteroBeyond Tools: The Messy Business of Implementing Research Repositories
March 10, 2022
"If you put one person across three teams, every day they have to decide who they’re going to piss off."
Jeff GothelfThe Intersection of Lean and Design
January 10, 2019
"All it takes to be a good boss and a good teammate is being a darn good human being."
Kit Unger Lada GorlenkoTheme 3 Intro
June 10, 2022
"I resist premature optimization of tagging and structure; I want to be 80% there rather than perfect and distracted."
Jorge ArangoThe Best of Both Worlds: How to Integrate Paper and Digital Notes (1st of 3 seminars)
April 5, 2024
