Saara Kamppari-Miller

"The key experience indicators we track should define the experience we're prioritizing and ensuring."

"Accessibility is a standard; inclusivity is a practice."

"Get comfortable learning the language that you need to talk about these difficult topics."

"Listen for actionable things you can start to do in your teams right after this Summit."

"Don’t be afraid to connect with HR or other departments for change management."

"Design needs to be a collective responsibility, not just a design team task."

"The better question to ask is, who are we excluding?"

"We were spending that time defending the meaning of words rather than discussing the content of the work."