Summary
How we design and deliver products is changing; how research plays is following suit. Our environment is complex, and evolving. AI’s role in design, product, research, and engineering is accelerating. New practices are shifting the boundaries between our functions. Strategic research programs play outside of functional lines, working with the fabric product development and the needs of different teams and situations. We shift our focus from tuning and scaling the research machine, towards tending the garden of shared understanding and possibility. In this session, we’ll explore paths for research practitioners and programs who want to operate effectively in uncertainty. We’ll discuss how complexity informs research strategy, and look at activity in the organization through lenses that create new opportunities for the research practice.
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