Key Insights

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  The average user does not exist; designers should create for a spectrum of real users.

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  Disability encompasses permanent, temporary, and situational conditions.

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  Failing to consider disability limits market reach, as people with disabilities represent a significant and growing demographic.

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  As populations age, more individuals will experience disabilities and have diverse needs in product design.

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  Inclusivity in design means involving people with disabilities as integral to the design process, not just as focus group participants.

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  Accessibility leads to better overall user experience for everyone, as most design features can benefit a wider audience.

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  Designers often limit their perspective, automatically designing for themselves rather than the broad user base.

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  Understanding disability as a spectrum can help break down misconceptions and stigmas around accessibility.

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  Engaging with people who have diverse needs helps identify barriers that may not be apparent to those without such experiences.

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  Advocacy for people with disabilities requires sharing experiences and challenges within society.

Notable Quotes