Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Hiring in DesignOps: A Critical Study on How to Hire and Get Hired
Gold
Monday, September 23, 2024 • DesignOps Summit 2024
Share the love for this talk
Hiring in DesignOps: A Critical Study on How to Hire and Get Hired
Speakers: Corey Long
Link:

Summary

In this talk, I plan to share my experience over the last year (April 2023 - April 2024) trying to get hired in Design Operations after being laid off from a Design Operations Manager role at Meta. I will share my stories - both the good and the bad - and what I learned from those moments. I’ll then shift my focus from the candidate experience to how we as a community can improve the job search experience from the perspectives of hiring teams and recruiters. I have and will continue to source thoughts and feedback from professionals in these roles.

Key Insights

  • Layoffs in design and design ops have significantly shrunk teams, with 30-40% facing reductions or hiring freezes in 2023.

  • The psychological impact of job loss ranks seventh among the most stressful life experiences and can take around two years to recover from.

  • Inadvertent 'fake' job postings comprise about 30% of listings due to internal hires or role freezes, complicating the job search.

  • Corey submitted over 700 applications with only 7% resulting in interviews, highlighting extreme market competition.

  • Preparing detailed interview guides and application trackers is crucial to manage complex, drawn-out hiring processes lasting months.

  • Humility to seek feedback even from candidates who beat you can transform your approach and improve outcomes.

  • Job hunting needs to be treated as a full-time job with a strict routine to maintain momentum and morale.

  • Employers should design well-defined, transparent hiring processes that include clear role expectations, structured interviews, and honest communication.

  • Respectful candidate engagement—such as not multitasking during interviews and timely feedback—greatly improves candidate experience.

  • Community support and self-care are vital for maintaining resilience throughout the stressful job hunt journey.

Notable Quotes

"Layoffs take on average two years to recover from the psychological trauma of losing a job."

"I submitted 710 applications throughout the year and only 7% of those resulted in interviews."

"The job market is flooded with overqualified candidates competing for fewer roles, often below their experience level."

"Treat unemployment as a full-time job; be relentless and turn over every stone to improve your chances."

"Being humble enough to ask a competitor for feedback changed everything and led directly to job offers."

"Don’t read canned questions during interviews; make it conversational and human."

"Always communicate next steps, timelines, and delays honestly with candidates; they will appreciate it and stay engaged."

"Respect candidates’ time and attention; don’t multitask during interviews no matter how busy you are."

"There are roles out there, but they come with longer processes—some of mine lasted up to five months."

"Community and self-care kept me going when I felt overworked, stressed, or down during my job search."

Ask the Rosenbot
Emily Lessard
RFPs Without Tears: Writing Inclusive RFPS that Don't Scare Away Talent
2021 • Civic Design 2021
Gold
Luke Roberts
Panel Discussion
2024 • Advancing Service Design 2024
Gold
Jonathon Colman
How to Maximize the Impact of Content Design
2024 • DesignOps Summit 2020
Gold
Daniela Magaña Flores
Ahead of Competition: Learn What UX Benchmarking Can Do for Your Business Today
2022 • Advancing Research 2022
Gold
Shipra Kayan
How Tess Dixon Facilitates Team Engagement and Collaboration at Condé Nast Using Miro 
2021 • DesignOps Summit 2021
Gold
Jacqui Frey
Setting the Table for Dynamic Change
2019 • DesignOps Summit 2019
Gold
Sam Proulx
Designing For Screen Readers: Understanding the Mental Models and Techniques of Real Users
2021 • DesignOps Summit 2021
Gold
John Maeda
Making Sense of Enterprise UX
2016 • Enterprise UX 2016
Gold
Doug Powell
DesignOps and the Next Frontier: Leading Through Unpredictable Change
2025 • DesignOps Summit 2025
Conference
Mansi Gupta
Women-Centric Research: What, Why, How
2023 • Advancing Research 2023
Gold
Spencer L. A. Stultz
Why Social Justice Frameworks are Necessary for Successful DEI/JEDI Initiatives
2023 • DesignOps Summit 2023
Gold
Chris Moses
Stretching the Definition of DesignOps with Product Development
2018 • DesignOps Summit 2018
Gold
Laura Klein
Unique challenges of innovation in enterprises
2020 • Enterprise Community
Kristin Skinner
Group Activity: A Deep Dive Into Value and Outcomes
2019 • DesignOps Summit 2019
Gold
Dan Willis
Filling the Void
2018 • DesignOps Summit 2018
Gold
Dominique Ward
The Most Exciting Time for DesignOps is Now
2022 • DesignOps Summit 2022
Gold

More Videos

Sam Proulx

"Alternative navigation users pick different tools based on the task and how they feel at that moment, not just one technology."

Sam Proulx

SUS: A System Unusable for Twenty Percent of the Population

December 9, 2021

Michael Land

"There are lots of little mushroom patches of design sprouting up, but they're disconnected and not sharing."

Michael Land

Establishing Design Operations in Government

February 18, 2021

Shipra Kayan

"Going from 100 to 200 people, suddenly product managers started hearing from a dozen people a week with conflicting requests."

Shipra Kayan

How we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up

September 30, 2021

Ian Swinson

"Why don’t we do what we do for users but apply it to our own careers? Absolutely nutty, right? So we did."

Ian Swinson

Designing and Driving UX Careers

June 8, 2016

Isaac Heyveld

"If you’re managing over 100 design practitioners, it makes sense to start looking at a chief of staff role."

Isaac Heyveld

Expand DesignOps Leadership as a Chief of Staff

September 8, 2022

Amy Evans

"We categorized all our work into may-do, must-do, and desire-to-do buckets to better allocate our efforts."

Amy Evans

How to Create Change

September 25, 2024

Kate Koch

"Telepathy as mind reading means proactively building a talent pipeline and improving recruitment processes."

Kate Koch Prateek Kalli

Flex Your Super Powers: When a Design Ops Team Scales to Power CX

September 30, 2021

Dave Gray

"The only way to get outside your bubble is to act as if an alternative belief is true and test it."

Dave Gray

Liminal Thinking: Sense-making for systems in large organizations

May 14, 2015

Matt Duignan

"You have to push against 200,000 years of human evolution to get researchers to create reusable knowledge."

Matt Duignan

Atomizing Research: Trend or Trap

March 30, 2020