Summary
In this talk, I plan to share my experience over the last year (April 2023 - April 2024) trying to get hired in Design Operations after being laid off from a Design Operations Manager role at Meta. I will share my stories - both the good and the bad - and what I learned from those moments. I’ll then shift my focus from the candidate experience to how we as a community can improve the job search experience from the perspectives of hiring teams and recruiters. I have and will continue to source thoughts and feedback from professionals in these roles.
Key Insights
-
•
Layoffs in design and design ops have significantly shrunk teams, with 30-40% facing reductions or hiring freezes in 2023.
-
•
The psychological impact of job loss ranks seventh among the most stressful life experiences and can take around two years to recover from.
-
•
Inadvertent 'fake' job postings comprise about 30% of listings due to internal hires or role freezes, complicating the job search.
-
•
Corey submitted over 700 applications with only 7% resulting in interviews, highlighting extreme market competition.
-
•
Preparing detailed interview guides and application trackers is crucial to manage complex, drawn-out hiring processes lasting months.
-
•
Humility to seek feedback even from candidates who beat you can transform your approach and improve outcomes.
-
•
Job hunting needs to be treated as a full-time job with a strict routine to maintain momentum and morale.
-
•
Employers should design well-defined, transparent hiring processes that include clear role expectations, structured interviews, and honest communication.
-
•
Respectful candidate engagement—such as not multitasking during interviews and timely feedback—greatly improves candidate experience.
-
•
Community support and self-care are vital for maintaining resilience throughout the stressful job hunt journey.
Notable Quotes
"Layoffs take on average two years to recover from the psychological trauma of losing a job."
"I submitted 710 applications throughout the year and only 7% of those resulted in interviews."
"The job market is flooded with overqualified candidates competing for fewer roles, often below their experience level."
"Treat unemployment as a full-time job; be relentless and turn over every stone to improve your chances."
"Being humble enough to ask a competitor for feedback changed everything and led directly to job offers."
"Don’t read canned questions during interviews; make it conversational and human."
"Always communicate next steps, timelines, and delays honestly with candidates; they will appreciate it and stay engaged."
"Respect candidates’ time and attention; don’t multitask during interviews no matter how busy you are."
"There are roles out there, but they come with longer processes—some of mine lasted up to five months."
"Community and self-care kept me going when I felt overworked, stressed, or down during my job search."
Or choose a question:
More Videos
"Alternative navigation users pick different tools based on the task and how they feel at that moment, not just one technology."
Sam ProulxSUS: A System Unusable for Twenty Percent of the Population
December 9, 2021
"There are lots of little mushroom patches of design sprouting up, but they're disconnected and not sharing."
Michael LandEstablishing Design Operations in Government
February 18, 2021
"Going from 100 to 200 people, suddenly product managers started hearing from a dozen people a week with conflicting requests."
Shipra KayanHow we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up
September 30, 2021
"Why don’t we do what we do for users but apply it to our own careers? Absolutely nutty, right? So we did."
Ian SwinsonDesigning and Driving UX Careers
June 8, 2016
"If you’re managing over 100 design practitioners, it makes sense to start looking at a chief of staff role."
Isaac HeyveldExpand DesignOps Leadership as a Chief of Staff
September 8, 2022
"We categorized all our work into may-do, must-do, and desire-to-do buckets to better allocate our efforts."
Amy EvansHow to Create Change
September 25, 2024
"Telepathy as mind reading means proactively building a talent pipeline and improving recruitment processes."
Kate Koch Prateek KalliFlex Your Super Powers: When a Design Ops Team Scales to Power CX
September 30, 2021
"The only way to get outside your bubble is to act as if an alternative belief is true and test it."
Dave GrayLiminal Thinking: Sense-making for systems in large organizations
May 14, 2015
"You have to push against 200,000 years of human evolution to get researchers to create reusable knowledge."
Matt DuignanAtomizing Research: Trend or Trap
March 30, 2020