How DesignOps Helped Enable Wall Street to Work Remotely
Summary
COVID-19 forced nearly the entire global financial community to work remotely. Screen real estate was dramatically reduced, as traders transitioned from multiple 4K monitors on a trading floor to a single laptop screen in their home office. The design solution—adapt the Bloomberg Terminal experience to fewer smaller screens—was straightforward. Executing that solution required UX-led collaboration, organization, and cross-functional commitment from product, engineering, and sales, all in a very short period of time. View the session recording
Key Insights
-
•
Sustainable urban development requires active community involvement.
-
•
Technology can facilitate better resource management in cities.
-
•
Case studies from Los Angeles and Copenhagen show effective sustainability practices.
-
•
Engaging citizens leads to more innovative solutions.
-
•
Green spaces are crucial for urban health and community well-being.
-
•
Collaboration between stakeholders is key to urban sustainability.
-
•
Smart technologies can help monitor environmental impacts effectively.
-
•
Policy changes should reflect community needs and environmental goals.
-
•
Urban sustainability can drive economic growth when planned correctly.
-
•
Future cities must focus on resilience and adaptability to climate change.
Notable Quotes
"Sustainability is not just about the environment, it’s about community."
"We need to harness the power of citizens to make real change."
"Technology is a tool, not a solution in itself; it needs human input."
"When we engage people in the planning process, they take ownership of their city."
"Green spaces are not luxuries—they're necessities for urban life."
More Videos
"It’s not move fast and break things; it’s slow and steady."
Scott Jensen Sarah Delaney Carmen LiuShort Take #2: UX/Product Lessons from Your Industry Peers
December 6, 2022
"Designing services increasingly span these blurred lines between our digital and public worlds."
Sarah BrooksTheme Three Intro
November 18, 2022
"The only real constant over the years isn't design ops. It's change."
Jon FukudaTheme One Intro
October 2, 2023
"Lauren Cantor keeps all those links and other resources so we don’t have to be googling while listening."
Bria AlexanderOpening Remarks
March 29, 2023
"You need to know your limits on how far you’re willing to exert influence and your energy investment."
Joshua GravesWe Need To Talk: Navigating Conversations with Your Boss (Part 1 of 3)
April 14, 2025
"Buffalo is the city of good neighbors—people immediately asked how they could help after the tragedy."
Kyria Stephens Marlon KernerPower to Heal: Civic Design in the Aftermath of Tragedy
November 17, 2022
"Imposter syndrome feels universal here; even senior designers share that every project starts with feeling like you’ve forgotten how to do your job."
Caitlyn Hampton Monica Lee Jina YoonCompass 101: Growing Your Career In A Startup World
June 11, 2021
"If you don’t have any conflict, that means you have no trust."
Louis RosenfeldDiscussion: What Operations can teach DesignOps
November 6, 2017
"UX skills are like secret superpowers you bring to any job, even if it’s a small company or non-tech field."
Rachel GarbExit Interview #7: Facing a blank slate in retirement when constraints are all you’ve ever known
August 5, 2026