Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

How DesignOps Helped Enable Wall Street to Work Remotely
Gold
Thursday, October 22, 2020 • DesignOps Summit 2020
Share the love for this talk
How DesignOps Helped Enable Wall Street to Work Remotely
Speakers: Ali Jeffery and Sheri Chudow
Link:

Summary

COVID-19 forced nearly the entire global financial community to work remotely. Screen real estate was dramatically reduced, as traders transitioned from multiple 4K monitors on a trading floor to a single laptop screen in their home office. The design solution—adapt the Bloomberg Terminal experience to fewer smaller screens—was straightforward. Executing that solution required UX-led collaboration, organization, and cross-functional commitment from product, engineering, and sales, all in a very short period of time. View the session recording  

Key Insights

  • Sustainable urban development requires active community involvement.

  • Technology can facilitate better resource management in cities.

  • Case studies from Los Angeles and Copenhagen show effective sustainability practices.

  • Engaging citizens leads to more innovative solutions.

  • Green spaces are crucial for urban health and community well-being.

  • Collaboration between stakeholders is key to urban sustainability.

  • Smart technologies can help monitor environmental impacts effectively.

  • Policy changes should reflect community needs and environmental goals.

  • Urban sustainability can drive economic growth when planned correctly.

  • Future cities must focus on resilience and adaptability to climate change.

Notable Quotes

"Sustainability is not just about the environment, it’s about community."

"We need to harness the power of citizens to make real change."

"Technology is a tool, not a solution in itself; it needs human input."

"When we engage people in the planning process, they take ownership of their city."

"Green spaces are not luxuries—they're necessities for urban life."

Theresa Neil
Designing for Wellness: Specializing in Healthcare
2024 • Rosenfeld Community
Joshua Graves
We Need To Talk: Navigating Conversations with Your Boss (Part 1 of 3)
2025 • Rosenfeld Community
Renee Bouwens
Landing Product Impact: Aligning Research as a Foundational Driver for Delivering the World’s Best Products
2023 • QuantQual Interest Group
Jim Kalbach
Jobs To Be Done
2021 • Enterprise Community
Doug Powell
DesignOps and the Next Frontier: Leading Through Unpredictable Change
2025 • DesignOps Summit 2025
Conference
Heidi Trost
When AI Becomes the User’s Point Person—and Point of Failure
2025 • Rosenfeld Community
Laura Smith
Embedding Service Design and Agile Practice within UK Planning Teams to Create Services that Last
2024 • Advancing Service Design 2024
Gold
Chris Geison
What is Research Strategy?
2021 • Advancing Research 2021
Gold
Bria Alexander
Opening Remarks Day 1
2024 • Advancing Research 2024
Gold
Anna Nguyen
Why Our Voice of the Customer is Better Than Yours
2022 • Advancing Research 2022
Gold
Nidhi Singh Rathore
Embracing participation to unlock deeper truths in commercial research
2025 • Advancing Research 2025
Gold
Sam Proulx
Designing For Screen Readers: Understanding the Mental Models and Techniques of Real Users
2021 • DesignOps Summit 2021
Gold
Sam Proulx
To Boldly Go: The New Frontiers of Accessibility
2022 • Civic Design 2022
Gold
Jim Kalbach
Jazz Improvisation as a Model for Team Collaboration
2019 • Enterprise Experience 2019
Gold
Jane Davis
Strategic Shifts and Innovations in User Research: Navigating Challenges and Opportunities
2025 • Advancing Research 2025
Gold
Louis Rosenfeld
Opening Remarks
2022 • Civic Design 2022
Gold

More Videos

Sam Proulx

"No assistive technology user uses default settings; we spend years customizing everything to work for us."

Sam Proulx

SUS: A System Unusable for Twenty Percent of the Population

December 9, 2021

Michael Land

"Design Ops in government requires a lot of diplomacy – it’s about managing relationships and stakeholder expectations."

Michael Land

Establishing Design Operations in Government

February 18, 2021

Shipra Kayan

"I spent too much time trying to change company culture and should have focused more on just getting things done."

Shipra Kayan

How we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up

September 30, 2021

Ian Swinson

"If you’re amazing at your job but no one listens to your research or design, does it really have impact?"

Ian Swinson

Designing and Driving UX Careers

June 8, 2016

Isaac Heyveld

"The chief of staff can be a natural next step from a design program manager or design ops leader of one."

Isaac Heyveld

Expand DesignOps Leadership as a Chief of Staff

September 8, 2022

Amy Evans

"Design takes on a new role as governance practitioner, overseeing branding, content, and accessibility."

Amy Evans

How to Create Change

September 25, 2024

Kate Koch

"Design ops is undergoing a transformation into a CX focused team with a refined mission to drive efficiency and customer experience excellence."

Kate Koch Prateek Kalli

Flex Your Super Powers: When a Design Ops Team Scales to Power CX

September 30, 2021

Dave Gray

"Beliefs are habits of action; they are the rules that guide how we decide to act."

Dave Gray

Liminal Thinking: Sense-making for systems in large organizations

May 14, 2015

Matt Duignan

"Durable insights can emerge organically based on usage and referencing patterns in the system."

Matt Duignan

Atomizing Research: Trend or Trap

March 30, 2020