Summary
COVID-19 forced nearly the entire global financial community to work remotely. Screen real estate was dramatically reduced, as traders transitioned from multiple 4K monitors on a trading floor to a single laptop screen in their home office. The design solution—adapt the Bloomberg Terminal experience to fewer smaller screens—was straightforward. Executing that solution required UX-led collaboration, organization, and cross-functional commitment from product, engineering, and sales, all in a very short period of time. View the session recording
Key Insights
-
•
Sustainable urban development requires active community involvement.
-
•
Technology can facilitate better resource management in cities.
-
•
Case studies from Los Angeles and Copenhagen show effective sustainability practices.
-
•
Engaging citizens leads to more innovative solutions.
-
•
Green spaces are crucial for urban health and community well-being.
-
•
Collaboration between stakeholders is key to urban sustainability.
-
•
Smart technologies can help monitor environmental impacts effectively.
-
•
Policy changes should reflect community needs and environmental goals.
-
•
Urban sustainability can drive economic growth when planned correctly.
-
•
Future cities must focus on resilience and adaptability to climate change.
Notable Quotes
"Sustainability is not just about the environment, it’s about community."
"We need to harness the power of citizens to make real change."
"Technology is a tool, not a solution in itself; it needs human input."
"When we engage people in the planning process, they take ownership of their city."
"Green spaces are not luxuries—they're necessities for urban life."
More Videos
"If it’s not sold at Amazon or Costco, it’s probably not in my house — not because I love those companies but because of their consistency."
Sam ProulxOnline Shopping: Designing an Accessible Experience
November 29, 2023
"What is your theory of change? How are you actually going to achieve the outcome you’re aiming for?"
Max Gadney Andrea Petrucci Joshua Stehr Hannah WickesAssessing UX jobs for impact in climate
August 14, 2024
"If I can’t fix a problem someone brings up, I tell them honestly and promise to support them however I can."
Shipra Kayan Tess DixonHow Tess Dixon Facilitates Team Engagement and Collaboration at Condé Nast Using Miro
October 1, 2021
"Sharing research should take more time than actually conducting it because socializing insights drives impact."
Bob Baxley Sara Asche Anderson Sharon Bautista Frank Duran Jamie Kaspszak Abbey Smalley Sylas SouzaTheme 4: Discussion
January 8, 2024
"When the role of business changes, the mission and metrics must change to include societal impact."
Janaki KumarInnovate with Purpose
June 14, 2018
"We framed it as user-centered design because we needed to distinguish it from technical engineering design."
Lona MooreScaling Design Beyond Designers
June 11, 2021
"The trick is the conversation – bringing finance, sales, and product people together to make your assumptions more believable."
Giff ConstableFinancial fluency for product leaders: AMA with Giff Constable
April 11, 2024
"Zane’s team works life-centered, collaborating with plants, animals, and ecosystems, expanding Civic design beyond human systems."
Meghan Hellstern Joanne DongThe Next 100 Years of Civic Design: How Might We Better Rise to Meet the Challenges of Today and Tomorrow?
December 10, 2021
"Evaluation might be the most important part of your entire development effort and is often the hardest to do well."
Sarah BarrettAI in Real Life: Using LLMs to Turbocharge Microsoft Learn
February 13, 2025