Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Theme 1 Intro
Gold
Monday, September 23, 2024 • DesignOps Summit 2024
Share the love for this talk
Theme 1 Intro
Speakers: Bria Alexander
Link:

Summary

The session is centered on resilience, defined here as the capacity to withstand or quickly recover from challenges. It begins with Corey sharing his personal story of resilience during a difficult job search from 2023 to 2024, which had a positive outcome with his hiring at Adobe. Daniel then discusses the importance of resilience in everyday work scenarios, emphasizing team collaboration and co-creating operational models amidst uncertainty. Deanna Smith, Laura Gatewood, and Lane Pro K contribute practical insights on optimizing workflows through tools like Slack and fostering empathy among team members. A midday panel with Corey, Deanna, Laura, Lane, and the host synthesize these themes. The day closes with Silka Bcha, ALA Weinberg, and Zaria Cameron focusing on personal and moral authenticity to enhance both self and teammate wellbeing. Together, these stories and discussions illustrate how resilience is not just surviving difficulties but improving the practice and personal connections within design operations.

Key Insights

  • Resilience includes both enduring challenges and learning from them to improve practices.

  • Corey’s successful job search illustrates resilience translating into career progression.

  • Collaborative operating models help teams stay resilient despite unpredictable circumstances.

  • Tool optimization, such as using Slack effectively, can reduce friction and support resilience.

  • Empathy and gentleness towards teammates enhance resilience within teams.

  • Sharing personal resilience stories fosters inspiration and collective learning.

  • Midday panels help integrate diverse perspectives on resilience for holistic understanding.

  • True resilience requires embracing humanity and morality in professional settings.

  • Design operations face unique resilience challenges due to fast-changing environments.

  • Building resilience is a continuous process involving individual and team growth.

Notable Quotes

"Resilience means the capacity to withstand or recover quickly from difficulties or toughness."

"Corey’s story of resilience during his 2023 to 2024 job search ends well because we accepted his offer at Adobe."

"Co-creating operating models with our teams helps us remain resilient even when things get a little hairy and squirrely."

"Optimization and using Slack a little better can make us gentler to each other."

"The stories you’re gonna hear today really reflect the world we live in, design operations, and resilience."

"We can make ourselves and our practice better because of what we’ve learned on our journeys of resilience."

"Midday panel brings together Corey, Deanna, Laura, and Lane to talk about everything wonderful so far in the day."

"Being true to our humanity and morality lets us better ourselves and our teammates."

"Resilience is about more than surviving; it’s about growth in our practice and relationships."

"Today’s theme is resilience expressed through inspiring personal and professional stories."

Ask the Rosenbot
Scott Jensen
Short Take #2: UX/Product Lessons from Your Industry Peers
2022 • Design in Product 2022
Gold
Alan Williams
Designing essential financial services for those in need
2022 • Civic Design Community
Abbey Smalley
Today’s Design Ops and Programs Landscape & Career Paths
2023 • DesignOps Summit 2023
Gold
Monty Hammontree
The Future of UX Research
2020 • Advancing Research Community
Spencer L. A. Stultz
Why Social Justice Frameworks are Necessary for Successful DEI/JEDI Initiatives
2023 • DesignOps Summit 2023
Gold
Laura Weiss
There is No Playbook: Leader as Coach During Challenging Times
2024 • Rosenfeld Community
Jenny Price
From Tradition to Transformation: Unlocking Startup Agility in a Legacy Enterprise
2025 • DesignOps Summit 2025
Gold
Kathleen Asjes
Research Democratization: the Good, the Bad and the Ugly
2022 • Advancing Research 2022
Gold
Emilia Åström
Unlock Your Team’s Intelligence with Collaboration Design
2022 • Design at Scale 2022
Gold
Roberta Dombrowski
5 Reasons to Bring your Recruiting in House
2021 • DesignOps Summit 2021
Gold
Daniela Magaña Flores
Ahead of Competition: Learn What UX Benchmarking Can Do for Your Business Today
2022 • Advancing Research 2022
Gold
Dr. Jamika D. Burge
Advancing the Inclusion of Womxn in Research Practices
2022 • Advancing Research Community
Abby Covert
Panel: Collaboration Tools
2017 • DesignOps Summit 2017
Gold
Louis Rosenfeld
The Rosenbot and the Rosenverse: An AMA with Lou Rosenfeld
2024 • Designing with AI 2024
Gold
Louis Rosenfeld
Welcome / Housekeeping
2023 • Enterprise UX 2023
Gold
Sarah Fathallah
Lessening the Research Burden on Vulnerable Communities
2020 • Advancing Research 2020
Gold

More Videos

Ned Dwyer

"Breaking research down to simple plans, like a clear list of questions, helps demystify the process for new researchers."

Ned Dwyer Emily Stewart James Wallis

The Intersection of Design and ResearchOps

September 24, 2024

Michael Land

"Hiring specs for federal designers don’t exist as we expect—jobs are often classified as public affairs or other unrelated titles."

Michael Land

Establishing Design Operations in Government

February 18, 2021

Sam Proulx

"Accessibility used to be considered an inspiring hack, something available only to the lucky few."

Sam Proulx

To Boldly Go: The New Frontiers of Accessibility

November 18, 2022

Vasileios Xanthopoulos

"We set the system usability scale score as a KPI for all products to improve measurement and usability."

Vasileios Xanthopoulos

A Top-Down and Bottom-Up Approach to User-Centric Maturity at Scale

January 8, 2024

Andrew Custage

"While technical errors matter, broader issues like content relevance and navigation create more mission failures."

Andrew Custage Michael Mallett

The Digital Journey: Research on Consumer Frustration and Loyalty

March 29, 2023

Marjorie Stainback

"By limiting our classes to six or seven students, we could give better quality feedback."

Marjorie Stainback Kelsey Kingman

Transforming Strategic Research Capacity through Democratization

October 24, 2019

Alla Weinberg

"You don’t have time not to build connections; the lack of connection is why everything is taking longer."

Alla Weinberg

Cross-Functional Relationship Design

December 6, 2022

Jerome “Axle” Brown

"Everyone wants to see themselves reflected in the research questions and findings."

Jerome “Axle” Brown

How to Use Self-Directed Learning to Ensure Your Research Insights are Heard and Acted Upon

March 11, 2021

Jen Crim

"People here want to be here. They want the company to succeed and to see customers succeed."

Jen Crim Jess Quittner Saritha Kattekola Alex Karr Gurbani Pahwa

Culture, DIBS & Recruiting

June 11, 2021