Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Theme 1 Intro
Gold
Monday, September 23, 2024 • DesignOps Summit 2024
Share the love for this talk
Theme 1 Intro
Speakers: Bria Alexander
Link:

Summary

The session is centered on resilience, defined here as the capacity to withstand or quickly recover from challenges. It begins with Corey sharing his personal story of resilience during a difficult job search from 2023 to 2024, which had a positive outcome with his hiring at Adobe. Daniel then discusses the importance of resilience in everyday work scenarios, emphasizing team collaboration and co-creating operational models amidst uncertainty. Deanna Smith, Laura Gatewood, and Lane Pro K contribute practical insights on optimizing workflows through tools like Slack and fostering empathy among team members. A midday panel with Corey, Deanna, Laura, Lane, and the host synthesize these themes. The day closes with Silka Bcha, ALA Weinberg, and Zaria Cameron focusing on personal and moral authenticity to enhance both self and teammate wellbeing. Together, these stories and discussions illustrate how resilience is not just surviving difficulties but improving the practice and personal connections within design operations.

Key Insights

  • Resilience includes both enduring challenges and learning from them to improve practices.

  • Corey’s successful job search illustrates resilience translating into career progression.

  • Collaborative operating models help teams stay resilient despite unpredictable circumstances.

  • Tool optimization, such as using Slack effectively, can reduce friction and support resilience.

  • Empathy and gentleness towards teammates enhance resilience within teams.

  • Sharing personal resilience stories fosters inspiration and collective learning.

  • Midday panels help integrate diverse perspectives on resilience for holistic understanding.

  • True resilience requires embracing humanity and morality in professional settings.

  • Design operations face unique resilience challenges due to fast-changing environments.

  • Building resilience is a continuous process involving individual and team growth.

Notable Quotes

"Resilience means the capacity to withstand or recover quickly from difficulties or toughness."

"Corey’s story of resilience during his 2023 to 2024 job search ends well because we accepted his offer at Adobe."

"Co-creating operating models with our teams helps us remain resilient even when things get a little hairy and squirrely."

"Optimization and using Slack a little better can make us gentler to each other."

"The stories you’re gonna hear today really reflect the world we live in, design operations, and resilience."

"We can make ourselves and our practice better because of what we’ve learned on our journeys of resilience."

"Midday panel brings together Corey, Deanna, Laura, and Lane to talk about everything wonderful so far in the day."

"Being true to our humanity and morality lets us better ourselves and our teammates."

"Resilience is about more than surviving; it’s about growth in our practice and relationships."

"Today’s theme is resilience expressed through inspiring personal and professional stories."

Jamika Burge
Embracing change: Navigating shifting landscapes with compassion and agency
2025 • Advancing Research 2025
Gold
Melinda Belcher
Bridging the Gap: Making the Most of the Differences Between Agency and Enterprise
2024 • Enterprise Experience 2020
Gold
Joseph Meersman
Sweating the Pixel: Scaling Quality through Critique
2021 • Design at Scale 2021
Gold
Aras Bilgen
Who does the math: A designer’s journey in building an AI-based tutoring app
2025 • Designing with AI 2025
Gold
Sheryl Cababa
Living in the Clouds: Adopting a Systems Thinking Mindset
2023 • Enterprise UX 2023
Gold
Jorge Arango
Exploding the Notebook: How to Unlock the Power of Linked Notes (2nd of 3 seminars)
2024 • Rosenfeld Community
Meaghan Waters
Lack of Product Thinking will Doom Your Legacy Modernization
2021 • Design at Scale 2021
Gold
Andrew Michael
Building a Product Insights Team
2022 • Advancing Research 2022
Gold
Rachel Posman
"Ask Me Anything" with Rachel Posman and John Calhoun, Authors of the Upcoming Rosenfeld Book, The Design Conductors
2024 • DesignOps Summit 2024
Gold
Joshua Noble
Casual Inference
2023 • QuantQual Interest Group
Aras Bilgen
Research Democratization: A Debate
2023 • Advancing Research 2023
Gold
Nick Cochran
Growing in Enterprise Design through Making Connections
2019 • Enterprise Experience 2019
Gold
Jim Kalbach
Jobs To Be Done
2021 • Enterprise Community
Victor Udoewa
Theme One Intro
2023 • Advancing Research 2023
Gold
Maria Giudice
Remaking the Making Company: Moving from Product to Experience
2016 • Enterprise UX 2016
Gold
Sam Proulx
Understanding Screen Readers on Mobile: How And Why to Learn from Native Users
2023 • Advancing Research 2023
Gold

More Videos

Randolph Duke II

"Research is about being ready for anything, even what you didn’t imagine."

Randolph Duke II

War Stories LIVE! Randy Duke II

March 30, 2020

Corey Nelson

"Taking time to intentionally create a career strategy helps avoid reactive decisions based on fear."

Corey Nelson Amy Santee

Layoffs

November 15, 2022

Landon Barnes

"You shouldn’t send another survey unless you’ve implemented changes and allowed time for behavior to adapt."

Landon Barnes

Are My Research Findings Actually Meaningful?

March 10, 2022

Amy Bucher

"Most of my career has been in health, and it’s really important that we don’t just get people to do something once, but sustain a new behavior."

Amy Bucher

Harnessing behavioral science to uncover deeper truths

March 12, 2025

David Sternberg

"When you observe a quantum particle, its possible states collapse to one—just like user intent collapses to action."

David Sternberg

Uncovering the hidden forces shaping user behavior

July 17, 2025

Deanna Smith

"More frequent change isn't always better; good communication and team pulse are key."

Deanna Smith

Leading Change with Confidence: Strategies for Optimizing Your Process

September 23, 2024

Jennifer Strickland

"Hiring for lived experience, not just academic credentials, changes the game."

Jennifer Strickland

Adopting a "Design By" Method

December 9, 2021

Rachel Posman

"If adding a design program manager gives each designer back even one hour a day, you might make your entire team more efficient."

Rachel Posman John Calhoun

A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)

November 19, 2020

Gina Mendolia

"Grandmas provide grounding, resilience, and long-term perspective often through rituals and storytelling."

Gina Mendolia

Therapists, Coaches, and Grandmas: Techniques for Service Design in Complex Systems

December 3, 2024