Live Sensemaking: How Might We Shape Tools that Extend Us at Every Level, from Product to Workflow to Community?
Summary
Join Hang Xu as he connects the three speakers’ threads across “zoom levels”: from product design, to workflows, to communities beyond our teams. He’ll braid together best practices at each level, identifying intersections such as the bidirectional impact of AI tool design on our ways of working. Attendees will leave with new mindsets and frameworks to navigate—and thrive—in the current UX shift.
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