Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Opening Remarks
Gold
Friday, September 9, 2022 • DesignOps Summit 2022
Share the love for this talk
Opening Remarks
Speakers: Bria Alexander
Link:

Summary

On the second day of the Design Operations Summit 2022, Bria, the host and curator, guides attendees through the conference structure and logistics, emphasizing the importance of community participation and inclusivity. She details how to navigate the program page, outlines the separation of main and sponsor sessions, and encourages attendees to invite others to sponsor talks, which are free and content-rich. Bria thanks sponsors like Verizon, SpokenWheel, and Balsamiq for their essential support and shares information about the digital swag bag via a QR code. She highlights Slack as the core platform for discussion, questions, and support, stressing the importance of thread organization for efficient communication. Bria also explains the value of cohorts—small groups of attendees engaging deeply with the content—and encourages first-timers to join them in future conferences. She introduces David Nicholson as the scribe responsible for session notes and resources, assuring attendees that note-taking is unnecessary. Finally, Bria reminds the community about the code of conduct and support channels to ensure a positive virtual experience. The session closes with a preview of the final panel featuring curators, where attendee input via FigJam will shape the conversation about the future of design operations.

Key Insights

  • The Design Operations Summit divides content across main and sponsor programs, with sponsor sessions free and non-overlapping to increase accessibility.

  • Slack is the central hub for community interaction, speaker Q&A, and customer support during the conference.

  • Organizing questions in speaker-specific Slack threads helps manage the high volume of inquiries and maintains productive conversations.

  • Cohorts of 14-15 attendees foster deeper engagement and are among the conference’s most valued experiences.

  • Digital swag bags provide tangible attendee benefits even in virtual conference settings, replicating physical event perks.

  • Real-time note-taking is unnecessary as detailed session notes, sketches, videos, and resources are promptly published post-session.

  • Sponsors ranging from Verizon to Balsamiq play a critical role in enabling the conference, highlighting the value of industry partnerships.

  • The conference maintains a strong community focus by enforcing a code of conduct and providing dedicated help channels to ensure safety and inclusivity.

  • Time zone adjustments on the program page help global attendees avoid missing sessions, emphasizing inclusivity and convenience.

  • The final panel is designed to synthesize learnings from the two-day event and incorporate participant feedback via collaborative tools like FigJam.

Notable Quotes

"We could not have this conference without you all — the curation team relies heavily on audience participation."

"Sponsor sessions are not sales pitches; they are content-rich and free to anyone who wants to attend."

"Take advantage of the digital swag bag — it’s our way of replicating in-person perks in a virtual world."

"Slack is the heart and soul of this conference — that’s where you ask questions, get help, and connect with others."

"Please keep your questions within the speaker’s thread so we don’t lose track of them in the busy chat."

"Cohorts are consistently one of the highest rated parts of the conference — they’re a fantastic way to learn together."

"No need to take notes — our scribe David Nicholson is capturing detailed session notes and insights for you."

"Respect and kindness are mandatory; please read our code of conduct to ensure a positive community experience."

"The program page has a time zone selector so everyone can attend sessions on their local time without confusion."

"The final panel will be grounded in your input from this summit — we want to hear from you in the FigJam link."

Ask the Rosenbot
Nancy Douyon
We'll Figure That Out in the Next Launch: Enterprise Tech's Nobility Complex
2018 • Enterprise Experience 2018
Gold
Farid Sabitov
Theme Four Intro
2022 • DesignOps Summit 2022
Gold
Sean Fitzell
Craft of User Research: Building Out Jobs to be Done Maps
2021 • Advancing Research 2021
Gold
Kara Kane
Theme One Intro
2022 • Civic Design 2022
Gold
Jane Davis
Strategic Shifts and Innovations in User Research: Navigating Challenges and Opportunities
2025 • Advancing Research 2025
Gold
Abbey Smalley
Today’s Design Ops and Programs Landscape & Career Paths
2023 • DesignOps Summit 2023
Gold
Jesse Zolna
Inviting the Whole Org to Come See For Yourself
2020 • Advancing Research 2020
Gold
Jen Cardello
Learning Velocity—The Insights Speedometer
2021 • Advancing Research Community
Alla Weinberg
People Are Sick of Change: Psychological Safety is the Cure
2023 • DesignOps Community
Wendy Johansson
Be a Product Boss!
2022 • Design in Product 2022
Gold
Jon Fukuda
Theme One Intro
2022 • DesignOps Summit 2022
Gold
Lisanne Norman
Why I Left Research
2023 • Advancing Research 2023
Gold
Eduardo Ortiz
Theme 3 Intro
2025 • Advancing Research 2025
Gold
Jamika Burge
Embracing change: Navigating shifting landscapes with compassion and agency
2025 • Advancing Research 2025
Gold
Laura Weiss
Turn Down the Heat: 3 Ways to Handle Conflict in the Moment
2024 • Rosenfeld Community
Brad Peters
Short Take #1: UX/Product Lessons from Your Industry Peers
2022 • Design in Product 2022
Gold

More Videos

Sam Proulx

"Most people with my assistive technology might learn to use the system at a different pace than non-disabled users."

Sam Proulx

SUS: A System Unusable for Twenty Percent of the Population

December 9, 2021

Michael Land

"The biggest bottleneck is the bureaucracy, like the Paperwork Reduction Act, we have to creatively navigate that."

Michael Land

Establishing Design Operations in Government

February 18, 2021

Shipra Kayan

"We stuck with NPS because it was a pure metric with a long history we could trend, instead of muddying things with loyalty or revenue."

Shipra Kayan

How we Built a VoC (Voice of the Customer) Practice at Upwork from the Ground Up

September 30, 2021

Ian Swinson

"People care about titles way too much. I had a guy whose business card said star-bellied sneak—love that."

Ian Swinson

Designing and Driving UX Careers

June 8, 2016

Isaac Heyveld

"A lot of our work still happens in spreadsheets, because they’re flexible and dynamic."

Isaac Heyveld

Expand DesignOps Leadership as a Chief of Staff

September 8, 2022

Amy Evans

"Stepping into the shoes of design gave stakeholders a new admiration for the design process and strengthened our relationship."

Amy Evans

How to Create Change

September 25, 2024

Kate Koch

"We’re powering a 300 plus organization of designers, researchers, program managers, and strategists."

Kate Koch Prateek Kalli

Flex Your Super Powers: When a Design Ops Team Scales to Power CX

September 30, 2021

Dave Gray

"If you do anything with other people, you’re creating culture."

Dave Gray

Liminal Thinking: Sense-making for systems in large organizations

May 14, 2015

Matt Duignan

"What if the atomic unit of research wasn’t the reports, but it was the insight within those reports?"

Matt Duignan

Atomizing Research: Trend or Trap

March 30, 2020