Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
Gold
Thursday, March 10, 2022 • Advancing Research 2022
Share the love for this talk
Mobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
Speakers: Sam Proulx
Link:

Summary

You may be familiar with desktop screen readers like JAWS, and desktop voice control like Dragon Naturally speaking. You might know about WCAG, and popular automated testing tools for your websites. But what about mobile apps? How do accessibility techniques apply on the touch screen? As the entire world moves mobile first, your accessibility strategy needs to adapt. In this talk, we’ll introduce you to some of the changes that managing mobile-first accessibility correctly requires. We’ll cover some of the most popular assistive technologies on mobile, give you tips for automated and manual testing of your mobile apps, warn you of some of the pitfalls to watch for, and help you bring your mobile accessibility strategy to the next level.

Key Insights

  • Mobile platforms have more mature built-in accessibility features than desktop, including screen readers and live captions.

  • 54% of users in 2021 were mobile-first, reflecting the growing importance of mobile accessibility.

  • Mobile interfaces offer simplified, less distracting experiences important for users with cognitive or visual challenges.

  • Mobile’s physical mobility allows users to adjust screen positioning and lighting to suit their needs, unlike desktop setups.

  • Testing mobile accessibility is easier due to consistent OS versions and standardized built-in assistive tools across devices.

  • Desktop accessibility must handle many combinations of browsers, screen readers, and versions, complicating testing and development.

  • Mobile assistive technologies are free and embedded, reducing barriers to access compared to desktop tools requiring licenses or installations.

  • Mobile’s improved GPS and voice dictation simplify tasks for users with disabilities that are difficult on desktop.

  • Accessibility improvements and processes created for mobile can be extended and adapted more easily to desktop environments.

  • Customizability in features like two-factor authentication enhances accessibility for users with diverse needs and economic situations.

Notable Quotes

"Maybe you should consider making mobile the place you start your accessibility efforts."

"Mobile has some of the most mature built-in assistive technology that just comes installed."

"For many users, mobile is their first choice because it offers less distraction and simplifies interactions."

"Mobile can be moved and angled, allowing users to customize their experience in ways a desktop cannot."

"On mobile, if you know the operating system version, you basically know the version of the screen reader and browser."

"The tools on mobile are free and built-in, unlike desktop where accessibility tools often require licenses and procurement."

"Users with cognitive challenges benefit enormously from features like reduced motion and focus mode on mobile."

"Having an assistant when presenting can remove distractions and let you focus on delivering your message."

"Self-identifying with a disability can humanize accessibility issues beyond checklists and code requirements."

"Two-factor authentication accessibility improves when there are customizable options like text, email, or QR codes."

Andrew Custage
The Digital Journey: Research on Consumer Frustration and Loyalty
2023 • Advancing Research 2023
Gold
Bria Alexander
Opening Remarks
2023 • Advancing Research 2023
Gold
Kristin Skinner
Five Years of DesignOps
2021 • DesignOps Summit 2021
Gold
Alexia Cohen
Increasing Health Equity and Improving the Service Experience for Under-Served Latine Communities in Arizona
2024 • Advancing Service Design 2024
Gold
Husani Oakley
Theme Three Intro
2023 • Enterprise UX 2023
Gold
Kate Kalcevich
Integrating Accessibility in DesignOps
2024 • DesignOps Summit 2024
Gold
Clara Kliman-Silver
UX Futures: The Role of Artificial Intelligence in Design
2023 • Enterprise UX 2023
Gold
Louis Rosenfeld
Day 1 Welcome
2024 • DesignOps Summit 2024
Gold
Steve Portigal
Looking Back…to Look Ahead
2024 • Advancing Research 2024
Gold
Bram Wessel
Enterprise Information Architecture
2020 • Enterprise Community
Erika Kincaid
Connecting the Dots: How to Foster Collaboration and Build a Strong Design Review Culture
2022 • Design at Scale 2022
Gold
Dan Willis
Filling the Void
2018 • DesignOps Summit 2018
Gold
Corey Nelson
Layoffs
2022 • Advancing Research Community
Megan Blocker
Panel: Excellence in Impact
2024 • Advancing Research 2024
Gold
Nalini Kotamraju
Research After UX
2024 • Advancing Research 2024
Gold
Jennifer Kanyamibwa
Creating the Blueprint: Growing and Building Design Teams
2018 • DesignOps Summit 2018
Gold

More Videos

Randolph Duke II

"Laura let out a sigh of relief and said, I don’t think I could ever recover the way that you did."

Randolph Duke II

War Stories LIVE! Randy Duke II

March 30, 2020

Corey Nelson

"Your job is a tool to get what you want out of life. Don’t make it more than that."

Corey Nelson Amy Santee

Layoffs

November 15, 2022

Landon Barnes

"If you measure an infinite number of customers, every change would be statistically significant, but not every change would be meaningful."

Landon Barnes

Are My Research Findings Actually Meaningful?

March 10, 2022

Amy Bucher

"Design for Evil by Chris Nodder is a great resource to understand how behavioral design can be misused, sometimes very subtly."

Amy Bucher

Harnessing behavioral science to uncover deeper truths

March 12, 2025

David Sternberg

"Momentum in users is like energy in fluid—strong motivation drives fast, decisive movement."

David Sternberg

Uncovering the hidden forces shaping user behavior

July 17, 2025

Deanna Smith

"More frequent change isn't always better; good communication and team pulse are key."

Deanna Smith

Leading Change with Confidence: Strategies for Optimizing Your Process

September 23, 2024

Jennifer Strickland

"Power hoarding, paternalism, perfectionism—these uphold white supremacy culture in design."

Jennifer Strickland

Adopting a "Design By" Method

December 9, 2021

Rachel Posman

"Employee experience and customer experience are inextricably tied—operationalizing design Ops impacts both."

Rachel Posman John Calhoun

A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)

November 19, 2020

Gina Mendolia

"Taking ugly notes together without worrying about making things pretty lowers barriers and increases engagement."

Gina Mendolia

Therapists, Coaches, and Grandmas: Techniques for Service Design in Complex Systems

December 3, 2024