Patrizia Bertini

" Speed is not everything we need velocity—speed plus direction is key. "

" The more the compliance level increased, the higher the cost efficiency. "

" We need standardized role definitions, not everyone is a manager just because they manage initiatives - Peter Bosma. "

" Applying systems thinking means changing one part affects the whole system — there’s no linearity in relationships. "

" Design operations in English sounds cool and exciting, but in local communities things are struggling more. "

" Inclusive design and accessibility need to move to the forefront with much more intentionality in how we work. "