Summary
As we shift into a mobile first world, are you struggling to conceptualize and design accessible mobile experiences? While screen readers are included on both IOS and Android, it can be difficult and overwhelming for designers to learn about them. This session will help you get started! Samuel Proulx, Fable’s accessibility evangelist and a life-long screen reader user, will guide you through the ins and outs of screen readers on mobile. This interactive live demo will show you what an excellent mobile experience can sound like, give you some ideas of things to keep in mind during design, and help you make the case for bringing the voices of assistive technology users into the training and testing at your organization.
Key Insights
-
•
Both iOS and Android have strong accessibility features, but their screen readers differ: Android offers multiple options and high customizability, while iOS provides one consistent but configurable screen reader.
-
•
Customization is critical in accessibility because users have unique needs and preferences; one size does not fit all.
-
•
Using a screen reader effectively requires skill and muscle memory developed over years, making it difficult for novices to accurately test accessibility by themselves.
-
•
Developers and designers testing screen readers on their own often misunderstand user experiences, sometimes seeing accessibility as harder than it actually is for experienced users.
-
•
Testing with real users who rely on assistive tech provides rich, actionable insights that cannot be replaced by simulated testing or personas.
-
•
Fable facilitates accessibility by providing training (Fable Upskill) and connecting teams with real users remotely (Fable Engage) for practical research and testing.
-
•
VoiceOver on iOS relies heavily on gestures like swipe to navigate elements and double tap to activate, which can be customized extensively including speech rate and voice.
-
•
Apple’s screen curtain is a privacy and battery-saving feature that blanks the screen while still providing audio feedback.
-
•
Conducting virtual accessibility research is feasible and effective, especially supported by platforms like Fable that allow video, audio, and screen sharing with assistive tech users.
-
•
Accessibility advocacy should focus on integrating real user feedback into all stages of a product lifecycle, not just technical compliance checks.
Notable Quotes
"With great customizability comes great complication."
"Accessibility isn’t one size fits all; it’s about customizability because people need to access information when, where, and how they need."
"Using assistive technology is a skill and muscle memory built over years."
"Designers and developers can turn on a screen reader to do a technical test, but they can’t understand the real user experience without actual users."
"The secret is that accessibility isn’t hard if everyone takes their small piece of the pie."
"VoiceOver gestures like swipe right move the focus through elements; double tap activates them."
"Screen curtain blanks the screen for privacy and battery life, so no one can look over my shoulder."
"Testing with real users humanizes the problems and reveals simple fixes like changing one label or color."
"At Fable, our platform lets you do generative and exploratory research with real assistive tech users remotely."
"Apple has thought hard about letting people unbox and set up their phone entirely without help, including turning on VoiceOver."
Or choose a question:
More Videos
"Connecting with colleagues and making those connections intentional is key to feeling psychologically safe."
Alla WeinbergPeople Are Sick of Change: Psychological Safety is the Cure
July 20, 2023
"You have to know when to raise the bandwidth. If you see 10 plus people commenting in Slack, consider jumping on a video call."
Alastair SimpsonDebunking the Myths of Cross-Disciplinary Collaboration
October 24, 2019
"Involving designers early in the process is crucial to avoid the 'fast-food' model where they feel like order takers."
Alicia MootyDesign Staffing Models
September 30, 2021
"Yesterday we touched upon topics like chatDBT, chatbots, trust, intentionality, agency, and even alien interns."
Uday Gajendar Louis RosenfeldDay 2 Welcome
June 5, 2024
"Durable insights can emerge organically based on usage and referencing patterns in the system."
Matt DuignanAtomizing Research: Trend or Trap
March 30, 2020
"Research should reduce the risk of investing in the wrong place or in the wrong way."
Leisa ReicheltThe Five Dysfunctions of Democratized Research at Scale
March 30, 2020
"If your talk isn’t accepted, it doesn’t mean it’s bad—it might just not fit the program’s narrative arc or available slots."
Louis Rosenfeld Jemma Ahmed Christian Crumlish Uday Gajendar Chris GeisonCoffee with Lou #3: What Makes for a Successful UX Conference Presentation?
May 2, 2024
"Dark mode started off as an accessibility feature for visual challenges and eventually became mainstream because it’s so valuable for everyone."
Sam ProulxAccessibility: An Opportunity to Innovate
June 8, 2022
"We have to slow down to speed up — understanding the why before chasing the outcome."
Sara Asche Anderson Jamie KaspszakNot Your Ordinary Re-Brand: Design's Path to Driving Customer Obsession at Best Buy
January 8, 2024