Summary
What's today's theme all about, and what does it mean for DesignOps professionals? Theme leader Alana Washington will provide you the background you'll need for how today's sessions came to be and what they'll cover. She'll also gently provoke you with questions to consider throughout the day.
Key Insights
-
•
Resilience in design ops transcends returning to normal; it supports real-time positive transformation.
-
•
Design ops is the connective tissue vital to creative and organizational health.
-
•
The solo design ops practitioner faces unique challenges around organization, scaling, and burnout.
-
•
Psychological safety and creativity start at the individual level and scale outward to teams.
-
•
Mapping one’s support network can enhance success and resilience in a solo role.
-
•
Sustaining energy and wellbeing requires small, continuous team-level actions.
-
•
Understanding one’s strengths can uncover hidden barriers to growth and new opportunities.
-
•
Creating safe environments is a key lever for personal and team resilience.
-
•
Actively nurturing creativity boosts resilience for individuals and their teams.
-
•
Advancing design ops maturity is critical for embedding resilience deeply into organizations.
Notable Quotes
"Design ops is the heart, the connective tissue of our design organizations."
"Resilience is less about returning to pre-crisis productivity and more about transforming positively in real time."
"Without physical health, we cannot have creative health, and then we cannot have organizational health."
"Today’s theme of the resilient design ops team of one lands this concept at the atomic level of ourselves as practitioners."
"When you need help, who do you go to in your network? Have you ever created a relationship map?"
"What are the small steps teams can take to sustain their energy and well-being over time?"
"What are your assumed greatest strengths, and how might they prevent you from moving into new spaces?"
"If you had a magic wand, what would you do to create more safety for yourself?"
"What are three recent examples of how you nurture creativity or resilience for yourself or others?"
"How can we take to the next level the maturity of our design ops practice to be more resilient?"
Or choose a question:
More Videos
"Knowledge systems are enterprise level applications that are repositories of a body of knowledge, usually focused on a single topic or related group of topics."
Ren PopeBuilding Experiences for Knowledge Systems
June 6, 2023
"Doing research is not always the most natural transition for people who don't really care about research."
Jesse ZolnaInviting the Whole Org to Come See For Yourself
March 30, 2020
"Trauma is not so much an external event as it is the way that event embeds in individual bodies."
Rachael Dietkus, LCSW Uday Gajendar Dr. Dawn Emerick Dawn E. Shedrick, LCSWLeading through the long tail of trauma
July 7, 2022
"Scaling change starts at the margins and ripples from the periphery into the center of a system."
Hana NagelTurning Research Ripples into Waves
November 8, 2018
"It takes an experienced researcher to be able to wrangle AI prompts to have any chance of getting good work."
Dr. Jamika D. Burge Nick Fine Alexandra Jayeun Lee Greg Nudelman Bo WangHow UX researchers can partner with (and not be replaced by) AI [Advancing Research Community Workshop Series]
August 31, 2023
"The masquerade is like the design process, a secret alchemy drawing on public elements to create new social organizing."
Florence OkoyeAfroFuturism and UX Research
March 27, 2023
"We’re moving to a highly supported self-service model so researchers can recruit themselves with tools and vendors."
Sarit GeertjesPeople, not Petri Dishes: Stories from a Research Recruiter
September 23, 2019
"Design and research people must report to leaders who understand their functions, or else they get assigned irrelevant tasks like social coordinator."
Anna Avrekh Amy Jiménez Márquez Morgan C. Ramsey Catarina TsangDiversity In and For Design: Building Conscious Diversity in Design and Research
June 9, 2021
"AI gives feedback that’s generally conventional and middle-of-the-road, so you need to verify its output."
Jorge ArangoAI as Thought Partner: How to Use LLMs to Transform Your Notes (3rd of 3 seminars)
May 3, 2024