Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Theme 1: Introduction and Provocation
Gold
Monday, January 8, 2024 • DesignOps Summit 2020
Share the love for this talk
Theme 1: Introduction and Provocation
Speakers: Alana Washington
Link:

Summary

What's today's theme all about, and what does it mean for DesignOps professionals? Theme leader Alana Washington will provide you the background you'll need for how today's sessions came to be and what they'll cover. She'll also gently provoke you with questions to consider throughout the day.

Key Insights

  • Resilience in design ops means fostering transformation rather than just recovering from crises.

  • Physical health is crucial for maintaining creative and organizational health.

  • Resilience should be integrated at both the individual level and within organizational practices.

  • Design ops practitioners, especially solo ones, must focus on strategies to avoid burnout.

  • Psychological safety and creativity start at the individual level and influence team dynamics.

  • Networking and support systems are vital for success in design ops roles.

  • Small, sustainable steps can help teams maintain their energy and well-being over time.

  • Understanding personal strengths can help practitioners navigate new challenges more effectively.

  • Creating safe environments is essential for nurturing resilience and creativity.

  • Continuous refinement of design ops practices can lead to greater maturity and resilience.

Notable Quotes

"It feels like less of a focus on this inhumane ask to return folks to productivity."

"Without physical health, we cannot have creative health and then cannot have organizational health."

"The resilient design ops team of one lands this concept of resilience at the level of ourselves as practitioners."

"How do we organize, scale, and avoid burnout?"

"When you need help, who do you go to in your network?"

"What are the small steps teams can take to sustain their energy and well-being?"

"If you had a magic wand, what would you do to create more safety for yourself?"

"What does it mean for you to set your team up for success?"

"How can we take our design ops practice to the next level to be more resilient?"

"I encourage you during breaks to engage with the provocation and see if it unlocks something for you."

More Videos

Jacqui Frey

"Don't try to solve for the system, try to understand the request."

Jacqui Frey

Flow and Superfluidity for Design Orgs

November 7, 2018

Laura Gatewood

"It's not just the mind that needs communication to thrive, it's also our very human hearts."

Laura Gatewood Laine Prokay

Beyond Buzzwords: Adding Heart to Effective Slack Communication

September 23, 2024

Johanna Kollmann

"Your insights need to be framed in a way that talks to overall goals you're trying to achieve."

Johanna Kollmann

Insights-Driven Product Strategy: Get your Research to Count

December 6, 2022

Bria Alexander

"Good morning, good evening and afternoon everybody."

Bria Alexander

Day 3 Welcome

September 25, 2024

Billy Carlson

"If you can get all of the people in an organization rowing in the same direction, you could dominate any industry."

Billy Carlson

Ideation tips for Product Managers

December 6, 2022

Catherine Dubut

"When expectations are low for process, it’s the perfect opportunity to rifle through new approaches."

Catherine Dubut

Bridging Physical and Digital Spaces: Approaches to Retail Service Design

March 18, 2021

Kim Holt

"Practicing design thinking isn't just for design work; it applies to operations too."

Kim Holt Emma Wylds Pearl Koppenhaver Maisee Xiong

A Salesforce Panel Discussion on Values-Driven DesignOps

September 8, 2022

Adrian Howard

"Almost every product manager or developer... has a bad story about working with designers."

Adrian Howard

Sturgeon’s Biases

September 25, 2024

Asia Hoe

"I've learned to ask, to be invited to key stakeholder meetings."

Asia Hoe

Partnering with Product: A Journey from Junior to Senior Design

November 29, 2023