Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Theme 1: Introduction and Provocation
Gold
Monday, January 8, 2024 • DesignOps Summit 2020
Share the love for this talk
Theme 1: Introduction and Provocation
Speakers: Alana Washington
Link:

Summary

What's today's theme all about, and what does it mean for DesignOps professionals? Theme leader Alana Washington will provide you the background you'll need for how today's sessions came to be and what they'll cover. She'll also gently provoke you with questions to consider throughout the day.

Key Insights

  • Resilience in design ops transcends returning to normal; it supports real-time positive transformation.

  • Design ops is the connective tissue vital to creative and organizational health.

  • The solo design ops practitioner faces unique challenges around organization, scaling, and burnout.

  • Psychological safety and creativity start at the individual level and scale outward to teams.

  • Mapping one’s support network can enhance success and resilience in a solo role.

  • Sustaining energy and wellbeing requires small, continuous team-level actions.

  • Understanding one’s strengths can uncover hidden barriers to growth and new opportunities.

  • Creating safe environments is a key lever for personal and team resilience.

  • Actively nurturing creativity boosts resilience for individuals and their teams.

  • Advancing design ops maturity is critical for embedding resilience deeply into organizations.

Notable Quotes

"Design ops is the heart, the connective tissue of our design organizations."

"Resilience is less about returning to pre-crisis productivity and more about transforming positively in real time."

"Without physical health, we cannot have creative health, and then we cannot have organizational health."

"Today’s theme of the resilient design ops team of one lands this concept at the atomic level of ourselves as practitioners."

"When you need help, who do you go to in your network? Have you ever created a relationship map?"

"What are the small steps teams can take to sustain their energy and well-being over time?"

"What are your assumed greatest strengths, and how might they prevent you from moving into new spaces?"

"If you had a magic wand, what would you do to create more safety for yourself?"

"What are three recent examples of how you nurture creativity or resilience for yourself or others?"

"How can we take to the next level the maturity of our design ops practice to be more resilient?"

Liz Ebengo
The Burden on Children: The Cost of Insufficient Post-Conflict Services and Pathways Forward
2024 • Advancing Service Design 2024
Gold
Robin Beers
Panel: Excellence in Communicating Insights
2024 • Advancing Research 2024
Gold
Sean McKay
Whole Product Thinking: Expanding beyond problem and solution space thinking
2024 • Rosenfeld Community
Daniel Orbach
Zero to One: Co-Creating Operating Models with your Team
2024 • DesignOps Summit 2024
Gold
Michaela Mora
Advanced Concept Testing Approaches To Guide Product Development and Business Decisions
2022 • Advancing Research 2022
Gold
Discussion
2017 • Enterprise Experience 2017
Gold
Louis Rosenfeld
How AI will Change DesignOps Tooling
2023 • DesignOps Summit 2023
Gold
Ted Booth
Discussion
2016 • Enterprise UX 2016
Gold
Richard Buchanan
Creativity and Principles in the Flourishing Enterprise
2018 • Enterprise Experience 2018
Gold
Cassini Nazir
The Dangers of Empathy: Toward More Responsible Design Research
2023 • Advancing Research 2023
Gold
Tracy McGoldrick
IBM User Experience Program—The What, Why and How
2021 • Advancing Research Community
Kelly Goto
Emotion Economy: Ethnography as Corporate Strategy
2015 • Enterprise UX 2015
Gold
Erin Weigel
Get Your Whole Team Testing to Design for Impact
2024 • Rosenfeld Community
Erik Flowers
Introduction to MURAL for UX
2021 • Design at Scale 2021
Gold
Michael Weir
Mixed Methods and Behavioural Science
2023 • Rosenfeld Community
Kevin M. Hoffman
Theme 2: Enterprise Team Journey
2019 • Enterprise Experience 2019
Gold

More Videos

Etienne Fang

"Connecting strings of Christmas lights is a mental model for connecting teams’ insights without superseding their systems."

Etienne Fang

Power of Insights: Why sharing is better than silos with Uber’s Insights Platform

December 16, 2019

Victor M. Gonzalez

"Universities in Latin America are doing a very bad job providing practical UX research training."

Victor M. Gonzalez

Practicing Learners and Learning Practitioners

March 10, 2021

Roberta Dombrowski

"If we learn X, we will make decision Y, but if we learn Z, we’ll make the opposite decision."

Roberta Dombrowski Sam Duong Woloszynski

Making Research a Team Sport

March 11, 2022

Daniel J. Rosenberg

"If patients stop using the app because they’ve got their health under control, that’s like a dating app success — they got married, not that the app failed."

Daniel J. Rosenberg

Digital Medicine Design

September 26, 2019

Jaime Creixems

"Establish a design system council where all stakeholders gather regularly to maintain and evolve the system."

Jaime Creixems

Best Practices when Creating and Maintaining a Design System

June 7, 2023

Tricia Wang

"AI is super polarizing — on one end, it’s discovering millions of new materials, on the other, it’s corrupting children’s experiences."

Tricia Wang

From Users to Shapers of AI: The Future of Research

March 25, 2024

Shahrzad Samadzadeh

"We were a pawn. And a pawn can still win the game."

Shahrzad Samadzadeh

What Is My Value? Two Takes and Some Mistakes

January 8, 2024

Jorge Arango

"Design governance needs to be part of the governance of the entire organization, not segregated to design teams."

Jorge Arango

Design as an Antidote to VUCA

May 9, 2019

Louis Rosenfeld

"We do about a hundred free community sessions a year where anyone with membership can attend."

Louis Rosenfeld

The Rosenbot and the Rosenverse: An AMA with Lou Rosenfeld

June 5, 2024