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Theme 1: Introduction and Provocation
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Monday, January 8, 2024 • DesignOps Summit 2020
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Theme 1: Introduction and Provocation
Speakers: Alana Washington
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Summary

What's today's theme all about, and what does it mean for DesignOps professionals? Theme leader Alana Washington will provide you the background you'll need for how today's sessions came to be and what they'll cover. She'll also gently provoke you with questions to consider throughout the day.

Key Insights

  • Resilience in design ops means fostering transformation rather than just recovering from crises.

  • Physical health is crucial for maintaining creative and organizational health.

  • Resilience should be integrated at both the individual level and within organizational practices.

  • Design ops practitioners, especially solo ones, must focus on strategies to avoid burnout.

  • Psychological safety and creativity start at the individual level and influence team dynamics.

  • Networking and support systems are vital for success in design ops roles.

  • Small, sustainable steps can help teams maintain their energy and well-being over time.

  • Understanding personal strengths can help practitioners navigate new challenges more effectively.

  • Creating safe environments is essential for nurturing resilience and creativity.

  • Continuous refinement of design ops practices can lead to greater maturity and resilience.

Notable Quotes

"It feels like less of a focus on this inhumane ask to return folks to productivity."

"Without physical health, we cannot have creative health and then cannot have organizational health."

"The resilient design ops team of one lands this concept of resilience at the level of ourselves as practitioners."

"How do we organize, scale, and avoid burnout?"

"When you need help, who do you go to in your network?"

"What are the small steps teams can take to sustain their energy and well-being?"

"If you had a magic wand, what would you do to create more safety for yourself?"

"What does it mean for you to set your team up for success?"

"How can we take our design ops practice to the next level to be more resilient?"

"I encourage you during breaks to engage with the provocation and see if it unlocks something for you."

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