Summary
Tamara from Longmont, Colorado, shares her story about the intersection of bodily modifications, identity, and cultural expectations in professional environments. As a researcher accustomed to adapting her appearance for different cultural contexts—from wearing a headscarf in East London mosques to adopting a Peruvian accent in Peru—she discusses an incident in Tokyo where she removed her piercings to fit Japanese business norms. She contrasts this with her California casual tech background where piercings were embraced. Despite her sacrifices, she encounters a product manager wearing a nose stud, which prompts her to question authenticity and cultural expectations. With insights from her interpreter, she learns the customer perceives her as the serious business leader, regardless of her piercings. Tamara reflects on how these adaptations are acts of respect, survival, and agency, especially for marginalized groups, and how they lead to continual self-reinvention and humility in navigating identity across cultures.
Key Insights
-
•
Bodily modifications are often strategic adaptations to bridge cultural and professional divides.
-
•
Researchers frequently change their appearance and behavior to gain access and respect in varied cultural contexts.
-
•
Identity is fluid and shaped by context rather than fixed or purely authentic.
-
•
Marginalized groups often modify their bodies and practices for protection and to navigate exclusionary spaces.
-
•
Corporate norms vary widely, as seen between conservative financial firms and casual tech environments.
-
•
Visual markers like piercings can be interpreted differently depending on cultural perspectives and customer perceptions.
-
•
External interpretations of professionalism can undermine personal self-image and agency.
-
•
Adaptations to bodily presentation are not necessarily betrayals of self but acts of respect and survival.
-
•
Collaborating with cultural insiders (e.g., interpreters) provides crucial nuanced understanding in cross-cultural work.
-
•
Continuous bodily and identity adaptations contribute to discovering new versions of oneself over time.
Notable Quotes
"I’ve done the headscarf when recruiting door to door at the mosques of East London."
"I traded my butch boots for kitten heels when interviewing scientists who adhere to biblical beliefs of creationism."
"I’ve literally relearned how to walk."
"It’s probably a good idea to remove the piercings my interpreter confirmed."
"To some people, acts of bodily modification may seem inauthentic, maybe even a betrayal of my unique self."
"Women, people of color, LGBTQ folks, and other minorities are deeply familiar with having to modify bodies and bodily practices as steps for protection and self preservation."
"My heart sank. What the F? Clearly this guy didn’t understand."
"What was important was that in the eyes of the customer, I conveyed the part authentically."
"Whatever image I had attempted to create was always subject to interpretations that I could not control."
"I have learned not to hold on too tightly to the ideas I’ve constructed about myself."
Or choose a question:
More Videos
"Growth PMs think this way because it’s the only kind of thinking the system we’re working within can operationalize."
Kurt McCullochFaster alone, further together: Rebuilding collaboration in the age of AI research
March 10, 2026
"When systems fail, Jigad works best within a framework — innovation that must scale happens with an ecosystem view."
Dan WillisEnterprise Storytelling Sessions
May 13, 2015
"Many new adopters use service design artifacts as a tick-box exercise rather than embracing the mindset change required."
Lavrans Løvlie Ben ReasonAsk me anything – Authors of Service Design: From Insight to Implementation
November 19, 2025
"Don’t try to tag all historical work at once — tag as you go to avoid re-platforming nightmares."
Jon White Erin MayUnsticking Research for Better Information Flow
March 11, 2026
"To be truly impactful, human researchers need to actively participate in product design sprints and strategy meetings."
Liwei DaiThe Heart and Brain of the AI Research
March 31, 2020
"The pandemic pulled our remote team much closer—being physically apart made us feel closer."
Smitha Papolu Nova Wehman-Brown Melissa Schmidt Adam MenterTheme 3 Discussion
January 8, 2024
"Freedom dreaming is dreaming about a system that is free from today's oppression."
Sheryl CababaLiving in the Clouds: Adopting a Systems Thinking Mindset
June 6, 2023
"Safety is often forgotten because it’s taken for granted, but ignoring safety leads to disengagement and diminished access."
Mansi GuptaWomen-Centric Research: What, Why, How
March 29, 2023
"Use your powers of empathy to see things from your functional partners’ point of view."
Francesca Barrientos, PhDYou Need Your Own Definition of Design Maturity
June 8, 2022
Latest Books All books
Dig deeper with the Rosenbot
How does Survicate decide which prototype changes to make after user interviews?
In what clinical workflow areas is AI currently being integrated and what are the main UX challenges associated?
How can large enterprises design pilot programs that effectively test new research tools without excessive delays?