Rosenverse
War Stories LIVE! Tamara Hale

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

War Stories LIVE! Tamara Hale

Gold
Monday, March 30, 2020 • Advancing Research 2020
Share the love for this talk
War Stories LIVE! Tamara Hale
Speakers: Tamara Hale
Link:

Summary

Tamara from Longmont, Colorado, shares her story about the intersection of bodily modifications, identity, and cultural expectations in professional environments. As a researcher accustomed to adapting her appearance for different cultural contexts—from wearing a headscarf in East London mosques to adopting a Peruvian accent in Peru—she discusses an incident in Tokyo where she removed her piercings to fit Japanese business norms. She contrasts this with her California casual tech background where piercings were embraced. Despite her sacrifices, she encounters a product manager wearing a nose stud, which prompts her to question authenticity and cultural expectations. With insights from her interpreter, she learns the customer perceives her as the serious business leader, regardless of her piercings. Tamara reflects on how these adaptations are acts of respect, survival, and agency, especially for marginalized groups, and how they lead to continual self-reinvention and humility in navigating identity across cultures.

Key Insights

  • Bodily modifications are often strategic adaptations to bridge cultural and professional divides.

  • Researchers frequently change their appearance and behavior to gain access and respect in varied cultural contexts.

  • Identity is fluid and shaped by context rather than fixed or purely authentic.

  • Marginalized groups often modify their bodies and practices for protection and to navigate exclusionary spaces.

  • Corporate norms vary widely, as seen between conservative financial firms and casual tech environments.

  • Visual markers like piercings can be interpreted differently depending on cultural perspectives and customer perceptions.

  • External interpretations of professionalism can undermine personal self-image and agency.

  • Adaptations to bodily presentation are not necessarily betrayals of self but acts of respect and survival.

  • Collaborating with cultural insiders (e.g., interpreters) provides crucial nuanced understanding in cross-cultural work.

  • Continuous bodily and identity adaptations contribute to discovering new versions of oneself over time.

Notable Quotes

"I’ve done the headscarf when recruiting door to door at the mosques of East London."

"I traded my butch boots for kitten heels when interviewing scientists who adhere to biblical beliefs of creationism."

"I’ve literally relearned how to walk."

"It’s probably a good idea to remove the piercings my interpreter confirmed."

"To some people, acts of bodily modification may seem inauthentic, maybe even a betrayal of my unique self."

"Women, people of color, LGBTQ folks, and other minorities are deeply familiar with having to modify bodies and bodily practices as steps for protection and self preservation."

"My heart sank. What the F? Clearly this guy didn’t understand."

"What was important was that in the eyes of the customer, I conveyed the part authentically."

"Whatever image I had attempted to create was always subject to interpretations that I could not control."

"I have learned not to hold on too tightly to the ideas I’ve constructed about myself."

Ask the Rosenbot
Ned Dwyer
Right horses for the right courses – how and when to democratize research
2025 • Advancing Service Design 2025
Gold
Jim Kalbach
Jazz Improvisation as a Model for Team Collaboration
2017 • DesignOps Summit 2017
Gold
Elana Chapman
Getting started with accessibility research
2025 • Rosenfeld Community
Neema Mahdavi
Operationalizing DesignOps
2018 • DesignOps Summit 2018
Gold
Indi Young
Paying Better Attention to the Problem with Indi Young
2019 • Advancing Research Community
Connect with the Advancing Research Community
2026 • Advancing Research 2026
Gold
Joe Elmendorf
Shitty Maps: A Trojan Horse for Sensemaking
2026 • Rosenfeld Community
Mujtaba Hameed
The new horizon of ethnography: using AI to unlock the full potential of in-person research
2026 • Advancing Research 2026
Gold
Edward Cupps
The Principal Path: Journeying from Management to Individual Contributor
2021 • Design at Scale 2021
Gold
Louis Rosenfeld
GenAI for UXers: A Rosenbot Demo and Discussion
2025 • DesignOps Summit 2025
Gold
Samuel Proulx
Invisible barriers: Why accessible service design can’t be an afterthought
2024 • Advancing Service Design 2024
Gold
Dan Willis
Enterprise Storytelling Sessions
2015 • Enterprise UX 2015
Gold
Chris Geison
What's Next for Research?
2021 • Advancing Research Community
Amelia Cole
Data-Prompted Interviews
2021 • QuantQual Interest Group
Kritika Sony
Moving AI offscreen: Exploring failures, constraints, and recovery in physical game design
2026 • Designing with AI 2026
Conference
Anne Cantera
The New Design Stack: The Skills Traditional Designers Need to Add To Their Toolboxes ASAP
2026 • Rosenfeld Community

More Videos

Sarah Barrett

"This header took six minutes of IA work—but two years to make happen."

Sarah Barrett

The "How" of Enterprise Information Architecture

June 6, 2023

Catt Small

"Early involvement of product helps you frame the problem better and co-create a solution that others will buy into."

Catt Small

Craft a Vision that Actually Gets Shipped

April 30, 2026

Dave Hoffer

"Launching and shipping things is a big deal and shows real impact beyond metrics."

Dave Hoffer Joanne Weaver

UX Job Search AMA #2 with Joanne Weaver and Dave Hoffer

April 3, 2025

Jane Davis

"Time and bandwidth are the eternal enemy of research."

Jane Davis

Strategic Shifts and Innovations in User Research: Navigating Challenges and Opportunities

March 11, 2025

Rachael Dietkus, LCSW

"There is always going to be a power gap in inclusiveness efforts unless we critically question who is missing."

Rachael Dietkus, LCSW Llewyn Paine Nishanshi Shukla David Womack

AI: Passionate defenses and reasoned critique [Advancing Research Community Workshop Series]

September 18, 2024

Maria Skaaden

"Change has to come from within, social proof is key."

Maria Skaaden

Panel Discussion: Methodologies and Work Environments

November 8, 2018

Cheryl Platz

"Multimodal design is the design practice you probably don’t realize you’re doing already."

Cheryl Platz

Demystifying Multimodal Design: The Design Practice You Didn't Know You're Doing

April 4, 2024

Ron Bronson

"Every problem is a research problem."

Ron Bronson

Design, Consequences & Everyday Life

November 18, 2022

Liam Thurston

"Being intentional about how we spend our time is the purest manifestation of our values and our value."

Liam Thurston

Why Your Design Team Is Quitting, And How To Fix It

June 10, 2022