Summary
What does it take to become a great research leader? What are the different types of leaders in research? How do you grow a team from a solo researcher to a successful research team? Growing research teams show a company’s commitment to user-centered and insight-driven decision-making. With growing teams, research leadership becomes a central topic. With user research often having the most comprehensive picture of the user, we will explore what this means for the collaboration with or leadership of other disciplines in the organization. Today we have the chance to learn from three research leaders who share their personal perspectives on research leadership and various facets of it. Get to know our panelists: Anna Avrekh, UX Research Manager at Meta Dr. John Pagonis, Principal UX Researcher at Zanshin Labs Klara Pelcl, Senior Design Research Manager at ebay Join us live as we have plenty of room for your questions during the panel.
Key Insights
-
•
Effective research leadership requires a blend of empowering team members and advocating for user research within the organization.
-
•
Communication is key; research leaders should build relationships and trust with stakeholders for better collaboration and buy-in.
-
•
Transitioning to a leadership role involves understanding the strategic goals of research rather than focusing solely on execution.
-
•
Research leaders should create an environment where mistakes are okay, as they contribute to learning and team growth.
-
•
Being a successful research leader means sometimes letting go of hands-on work to focus on team development and mentorship.
Notable Quotes
"A great research leader aims to build a team that is so strong they eventually become obsolete."
"Empowering people is crucial; as a leader, it's about enabling them to conduct valuable research."
"You must be unapologetic about bringing evidence to the table; that's our job as researchers."
"It's important to involve stakeholders early in the research process to foster collaboration."
"You can't skip over building trust; nurturing relationships takes time."
















More Videos

"It's about educating your designers and researchers to create products that are more accessible and inclusive."
Saara Kamppari-MillerDesignOps for Inclusive Design and Accessibility
May 26, 2022

"We had to put together very intentional and deliberate rituals."
Rusha SopariwalaRemote, Together: Craft and Collaboration Across Disciplines, Borders, Time Zones, and a Design Org of 170+
June 9, 2022

"There are a lot of things you can do to carve out the space for opportunities, but you can't force it."
Tess DixonC'mon Get Happy
September 29, 2021

"Every creativity that people have gets deflated when they hear the word 'no.'"
Greg PetroffDesign is the Differentiator: Bringing New Design Innovations to a Very Antiquated and Very Large Industry
June 9, 2021

"When we did this, leadership saw that we were really pushing to create solutions."
Kim Fellman CohenMeasuring the Designer Experience
October 23, 2019

"Titles can mean really different things at different places, especially depending on the company's size."
Catt Small Micah Bennett Brian Carr Jessica HarlleeWhat's Next for ICs: Exploring Staff and Principal Designer Roles
February 22, 2024

"We must think about AI responsibly or it will burn us in ways we cannot control."
Jodi ForlizziDesign and AI innovation
June 5, 2024

"When I'm shopping online, I tend to use the store's website a little bit less often."
Samuel Proulx Laur BaekInclusive Research: Debunking Myths and Getting Started
March 12, 2025

"We're here to bring out-of-the-box thinking, but then you see uncertainty on their faces."
Séamus ByrneAligning Teams with Choreography
January 8, 2024