Summary
Designers are not just interested in research; they're the driving force in today's research landscape. In this workshop, Hannah Hudson, Director of Design and Research at Twilio, and Prayag Narula, CEO & Co-Founder of Marvin, will discuss how good design is a competitive advantage and can impact the customer experience when research is done often and well by everyone on the team. Learn how design teams can use the tools and methodologies of trained researchers so the whole company can get the maximum impact from the investment in design.
Key Insights
-
•
Community engagement is crucial for effective climate action.
-
•
Technology can empower grassroots movements.
-
•
Transparency in environmental policies fosters trust and accountability.
-
•
Innovative local projects can serve as models for broader initiatives.
-
•
Collaboration among different sectors accelerates change.
-
•
Education and awareness are key to mobilizing action.
-
•
Data-driven decision making enhances the impact of environmental strategies.
-
•
Policy changes should reflect community needs and input.
-
•
Social media can be used to amplify marginalized voices in climate conversations.
-
•
Small-scale initiatives can lead to significant climate impacts.
Notable Quotes
"Our future depends on how well we can collaborate as a community."
"Grassroots movements have the potential to enact real change."
"Technology should not replace community action but enhance it."
"Transparency is the cornerstone of trust in climate policy."
"Every small action contributes to the larger fight against climate change."
"We need to listen to diverse voices to shape effective solutions."
"The data tells a story that can inspire action."
"It's about creating a culture of sustainability, not just a set of rules."
"We cannot wait for others to act; we must take initiative ourselves."
"Innovation often starts at the local level, driven by passionate individuals."
More Videos
"We're humans having human experiences; community building has been happening for millions of years."
Jacqui FreyFlow and Superfluidity for Design Orgs
November 7, 2018
"Communication can either be sustenance or nourishment for you and your teams."
Laura Gatewood Laine ProkayBeyond Buzzwords: Adding Heart to Effective Slack Communication
September 23, 2024
"Insights are unexpected discoveries about how things work and how to make them work better."
Johanna KollmannInsights-Driven Product Strategy: Get your Research to Count
December 6, 2022
"If you feel like there's a lag, we want to know about it."
Bria AlexanderDay 3 Welcome
September 25, 2024
"Don't get stuck in the refinement stage too early."
Billy CarlsonIdeation tips for Product Managers
December 6, 2022
"When expectations are low for process, it’s the perfect opportunity to rifle through new approaches."
Catherine DubutBridging Physical and Digital Spaces: Approaches to Retail Service Design
March 18, 2021
"Peer recognition programs like shout-out Thursdays are low-effort yet high-impact."
Kim Holt Emma Wylds Pearl Koppenhaver Maisee XiongA Salesforce Panel Discussion on Values-Driven DesignOps
September 8, 2022
"What's the last bad experience you had with another discipline?"
Adrian HowardSturgeon’s Biases
September 25, 2024
"I taught myself graphic design and HTML and CSS, and that choice to be on Neopets in my space at the time really launched my career as a designer."
Asia HoePartnering with Product: A Journey from Junior to Senior Design
November 29, 2023
