Summary
Finding meaning in unstructured or semi-structured data from the field is a challenge at the best of times. Add in collaboration, and it quickly gets messy. The most common approaches to synthesizing research for which you have video footage have been either exclusively transcript-and-tag-based or visual/spatial. This choice gives researchers a dilemma — do you want to stay grounded in the data with transcripts, or see the whole picture with visual tools? With Reduct’s Videoboard, we’ve brought these two worlds together, avoiding the need for compromise or painful workarounds. You can now stay close to your data, think visually, synthesize spatially, and work collaboratively, with your video footage right where you’ve always wanted it. Join this session to be among the first to see this groundbreaking tool - and hear how it can be a gamechanger for research teams working in complex environments.
Key Insights
-
•
Video storytelling enhances stakeholder understanding beyond linear transcripts by preserving nonverbal cues and tone.
-
•
The synthesis process oscillates between chaos (divergence) and order (convergence), requiring tools that support both modes.
-
•
Traditional tools create friction when moving qualitative data from transcript-focused order to messy spatial synthesis, leading to inefficient workarounds.
-
•
The Reduct Video Board allows researchers to work with video highlights as digital sticky notes on an infinite canvas, combining spatial organization with direct video playback.
-
•
Tag management is essential in large research projects; Reduct supports grouping, merging, and synonyms to maintain order amid tag proliferation.
-
•
Using framework shapes (e.g., double diamond, journey maps) within the video board helps stretch thinking and organize messy insights.
-
•
Research storytelling benefits from seamless transitions from clustering insights to producing shareable, edited video reels.
-
•
Collaborative and asynchronous work on video data synthesis is possible directly in the Video Board, improving team alignment.
-
•
Bringing data provenance and original video context close to the synthesis space reduces errors and increases confidence in interpretations.
-
•
Integrations and importing flexible video sources (including Zoom) allow broader adoption, with future plans for artifact types like images to enrich synthesis.
Notable Quotes
"Whenever I interview customers, they know all my tricks."
"People get the findings, but they don’t viscerally get it; that’s where video clips make a huge difference."
"Working with video should be as easy as working with text."
"The forced linearity of transcripts can be really limiting in synthesis."
"In research, the process begins chaotic and ends clear and simple, but that isn’t a straight line."
"Everyone has a plan until they get punched in the mouth—that’s fieldwork."
"We try to bring some order to chaos after every research session."
"Sometimes friction in the synthesis process actually adds value."
"Users often resort to elaborate workarounds to move data between ordered and messy worlds—an opportunity for innovation."
"The video board lets you rapidly prototype storytelling structures and experiment with flow before a linear slide deck."
Dig deeper—ask the Rosenbot:
More Videos
"Validation helps drive action, so feedback and social engagement keep people motivated to share insights."
Etienne FangPower of Insights: Why sharing is better than silos with Uber’s Insights Platform
December 16, 2019
"Doing work in one-week cycles fits the rhythms of companies working with agile and Scrum frameworks."
Victor M. GonzalezPracticing Learners and Learning Practitioners
March 10, 2021
"If we learn X, we will make decision Y, but if we learn Z, we’ll make the opposite decision."
Roberta Dombrowski Sam Duong WoloszynskiMaking Research a Team Sport
March 11, 2022
"You have to keep the injection sites moving because of scar tissue, adding to the body hacking complexity."
Daniel J. RosenbergDigital Medicine Design
September 26, 2019
"Iteration is the golden rule of design, including iterating on your design system rules themselves."
Jaime CreixemsBest Practices when Creating and Maintaining a Design System
June 7, 2023
"Thick data is the opposite of big data and essential for rescuing lost context."
Tricia WangFrom Users to Shapers of AI: The Future of Research
March 25, 2024
"The size of your role doesn't determine your impact; it's how your role fits into the bigger picture."
Shahrzad SamadzadehWhat Is My Value? Two Takes and Some Mistakes
January 8, 2024
"MacGuffins are design artifacts that catalyze collaboration and new ways of working rather than being valuable in themselves."
Jorge ArangoDesign as an Antidote to VUCA
May 9, 2019
"The Rosenverse is a weird mix: it’s a for-profit business but also a neutral community resource."
Louis RosenfeldThe Rosenbot and the Rosenverse: An AMA with Lou Rosenfeld
June 5, 2024
