MIT Entrepreneur in Residence
"We have customers ourselves in the organization. We should think of ourselves as a pseudo product team."
November 7, 2018 Watch
Assistant Professor of the Practice, Human-Computer Interaction Institute, Carnegie Mellon University
Author of We Need to Talk
Founder, Mightybytes
Co-Founder & Principal Strategist, Topology
Design Leader
Co-founder, The Joanne Weaver Group
Former Distinguished Designer, IBM
Author of Research That Scales
Principal, The Enigma Bureau
UX Design Leader
Independent Design & Research Consultant
Digital User Experience Research and Strategy Expert
Senior Manager, Accessibility Research, Fable
UX Accessibility Manager, Ally Bank
Design Lead, LEGO
Co-founder, UXBristol
Director of Information Architecture, Microsoft
Principal, Big Medium
Designer and Researcher, Big Medium
Military Technologist and Innovation Catalyst, MITRE
Trauma-informed researcher
User Experience Researcher and Designer
Design Leadership, Miro
Author of Human-Centered Security
Founder, Sandra By Design
Senior UX Architect, Intel
Author of Mental Models and Practical Empathy
Author of Design for Impact
Author of Surveys That Work
Principal Designer / Researcher, Nava Public Benefit Corporation
Founder & Principal, Community Collaboration Lead; Agile Accomplice LLC, Dalberg Design
Co-founder, Transition Collective
CEO & Host, Service Design Show
COO & Co-founder, highfive
Associate Professor of Service Design, The Oslo School of Architecture and Design (AHO)
Co-author of Service Design
Strategic Experience & Service Design Lead
Accessibility Evangelist, Fable
Principal Service Designer, Genomics England
Service Design Consultant, Genomics England
Founder, HNST DESIGN STUDIO
Organisational Development Consultant, facilitator and coach
Systemic Service and Organsiation Designer, Impro
Lead designer, Unboxed
Co-author of Orchestrating Experiences
Senior Director, Product Enablement, Toast
Senior Manager, Service Design, Airbnb
Senior Service Designer, Adobe
Transformation Partner, The Ready
