Jemma Ahmed
Advancing Research and Shift UX Curator
Jem has been working for two decades in the space where consumer, design, product, marketing and cultural insight meet. A mixed methods insight practitioner, her work focuses on how technology can empower minority Global communities. With expertise in data science, market research and user research, she has delivered projects at scale which have had significant business and societal impact. From rebrands, defining creative, advertising and design direction, redirecting product and design roadmaps, through to shaping government and economic policy- Jem does research which creates change. As a leader, she has created, grown and transformed sizeable insight teams at companies such as the BBC, Etsy and Bumble- ensuring the voice of the customer becomes company vernacular.
She also works as a curator at Rosenfeld Media, helping to bring together community and education to help other researchers advance their own practices.
Jem holds a Masters in Law from Cambridge, and is working towards qualifications in somatic psychology and a PHD in adult online harms.
A poet, painter and queer, working class, British Pakistani, Jem blends academic rigour with creativity and an intersectional perspective.
Rosenverse talks by Jemma:
" There’s some really valuable ways to integrate this technology, but also dangerous ones that require human judgment as a discipline. "
Take Back those Words! Reclaiming and Reenergizing the Vocabulary of UX
August 21, 2026
" Our job is to make sure the people making decisions actually listen. "
Theme 1 Intro
March 10, 2026
" Research is at a critical moment as relational dynamics between participants, organizations, and researchers shift from linear to plural and relational. "
Redefining the research toolkit: Expanding methodologies for a changing world
March 12, 2025
" Trust building and informed consent are things you can improve in research without stressing the business. "
Theme Panel
March 11, 2025
" The relational dynamics of knowledge are shifting from hierarchical and linear to relational and plural. "
Research at an inflection point: Adapting to a new era of collaboration, equity, and innovation
March 11, 2025
" While people care about collaboration, it’s not always at the top of the to-do list. "
Collaboration: learning from other fields beyond our own [Advancing Research Community Workshop Series]
August 7, 2024
" Junk in, junk out. Bad data is worse than no data at all. "
Democratization: Working with it, not against it [Advancing Research Community Workshop Series]
July 24, 2024
" Collaboration with peers and speaker coaches creates better content and stronger relationships beyond the conference. "
Coffee with Lou #3: What Makes for a Successful UX Conference Presentation?
May 2, 2024
" If I am difficult, then I am in good company, esteemed company, the best of company. "
Theme 2 Intro
March 26, 2024
" Jackie Ho talks about how to keep teams accountable and aligned while maintaining their autonomy. "
Theme 2 Intro
January 8, 2024
" Let's challenge the very foundations of how and what we see as data in plural systems. "
Theme Three Intro
March 29, 2023
" Redefining who researchers are can teach us new ways to share stories. "
Theme 2 Intro
March 10, 2022
" In some ways the signal of insight maturity is accepting that research needs more than two days and sometimes months to deliver. "
Bridge Building across Research Disciplines
August 26, 2021
" The ladder of engagement for stakeholders could range from watching videos to becoming co-researchers with us. "
What's Next for Research?
June 17, 2021
" Remote collaborative journey mapping is possible but requires seeing participants’ hands and having a scribe to keep pace. "
Convergent Research Techniques in Customer Journey Mapping
March 31, 2020
" Market researchers have an air of arrogance like an old cat, confident and unbothered by disruption. "
Bringing together market and user research
October 17, 2019