Sean McKay

Founder, Product Strategy & Design Consultant, Whole Product Thinking

Sean McKay is a UX-driven product leader and entrepreneur with over 30 years of experience creating digital products that are meaningful to customers and effective for business. He is known as a passionate systems thinker who combines practical UX methods, product strategy, and optimism to help organizations solve complex problems and build better products.

Sean is the creator of Whole Product Thinking, a practical framework for aligning customer understanding, product strategy, design, engineering, and AI around a shared vision for building successful digital products. Today, he advises and leads product initiatives ranging from enterprise platforms to early-stage ventures, helping teams align customer needs, business strategy, and technology while thoughtfully integrating AI into product development.

Previously, Sean founded Handrail, one of the first enterprise ResearchOps platforms, helping organizations capture, organize, and operationalize customer understanding across product teams. Following its acquisition by UserTesting in 2021, he served as Vice President of Product Strategy.

Rosenverse talks by Sean:

Sean McKay

" Balancing risk and confidence helps teams move at the right speed for the right decisions. "

Coexisting with non-researchers: Practical strategies for a democratized research future

March 11, 2025

Sean McKay

" I never talk about the business and the business value, there are people making decisions you should understand. "

Theme Panel

March 11, 2025

Sean McKay

" Continuous understanding means both strategic and tactical research with strong customer connections. "

Whole Product Thinking: Expanding beyond problem and solution space thinking

March 14, 2024

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