Co-instructors of Meters, Kilos, NPS and Other Success Metrics
About Itziar and Silvia
Director of Research, Nielsen Norman Group
Principal, Fit Associates
Author of Liminal Thinking, Founder of the School of the Possible
Impact Strategy Fellow, The Nature Conservancy and Founder, Aloki Design Labs
Co-author of Blind Spot and Make It So; author of Design Is the Problem
Lecturer, UC Berkeley & CCA
Designer, Design Theorist, and Educator
Research Operations Manager, SumUp
Staff Product Designer at Dropbox and Author of The Staff Designer
Director of Design & Research Operations @ Wise
Principal Researcher at HXRlabs.com
Doctor of Design, NC State University
Founder, Joyful Design
Customer Operations Manager, Vayu
CEO/Founder, SDM Consulting (Co-Design Institute)
Founder, Publisher, & CEO, Rosenfeld Media
Author of Research That Scales
Product Researcher, Survicate
Design Principal for AI & Automation User Experience, IBM
CMO, Survicate
Author of Design for Impact
Co-Founder and CEO, Rally
Research Operations, LinkedIn
Research Operations Program Manager, Elsevier
CEO & Co-founder, User Interviews
Senior UX Researcher & Research Advocate, UXtweak
VP of UX Design Research Operations, U.S. Bank
Author of Surveys That Work
Contracting Officer, United States Holocaust Memorial Museum
UX Researcher, Nationwide
Senior Design Lead, Disruptive Solution Design, Evernorth
Lead UX Researcher, User Interviews
Sociologist and Researcher
Researcher, Writer and co-founder of Words We Write Literary Festival
Author of Don’t Make Me Think and Rocket Surgery Made Easy
Author of Build Better Products
Senior Research Consultant, Stripe Partners
Customer Research Lead, One Pay
Staff Design Technologist, Tertile, LLC
Research and Design Manager, National Grid
Research and Product Operations, Chili Piper
CMO, User Interviews
Senior Product Marketing Manager, Rally
Chief Product Officer, Survicate
Principal User Researcher, Siemens AG
User Research Partner, Great Question
Design Leader in Residence, Bloom Works
Senior Manager, Research and Consumer Insights, Justworks
Maker of Awesomeness, Center Centre
Research Operations Manager, Cloudflare