
Summary
Did you know that many of the most world-changing innovations of the past century wouldn’t exist, if it wasn’t for designers who thought beyond the average? From the modern internet as we know it, to the billion dollar audiobook market, innovation is driven by designs that solve real problems for real people on the edges, and thus create a more flexible, adaptive, and usable world for everyone. Inclusive design can help you and your team operationalize this sort of innovation, and turn visionary thinking into an every day tool. In this session, you’ll learn: - Why inclusivity unlocks product and design innovation - How to understand The ROI of design inclusion - How to avoid the costly risks of designing only for the averages - How to champion inclusive practices that prepare your organization for the future
Upcoming events
Scaling User Research with AI: Continuous Discovery of User Needs in Minutes
DesignOps without Boundaries: Building More with What You Have
Bridging Design and Code: AI-Powered Design System Integration
Practical DesignOps: From Ideas to Tools That Teams Actually Use















More Videos

"Scaling training happened by finding people in the community who could run sessions independently."
Kara KaneCommunities of Practice for Civic Design
April 7, 2022

"The degree to which the user feels in control with an intelligent agent brings up conversational mental models."
Dane DeSutter Stephanie ScopelitisWhat co-speech gestures reveal about users’ thinking during interviews
June 30, 2023

"Universities in Latin America are doing a very bad job providing practical UX research training."
Victor M. GonzalezPracticing Learners and Learning Practitioners
March 10, 2021

"We finally instead of using the compass and the map we finally were able to build a GPS."
Benjamin RealMaturity Models: A Core Tool for Creating a DesignOps Strategy
October 1, 2021

"Share your learning quickly and often—don’t wait for big reports. Your deliverable as a designer doing research is the design itself."
Prayag NarulaHow to Empower Your Designers to Do Good Research – And Why You Want To
June 10, 2022

"Showing sketches to customers early encourages them to redraw and better express their needs."
Tatyana MamutOpening Keynote: Breaking Conway's Law--or How to Work Differently and Not Ship Your Org Chart
June 3, 2019

"I found myself sitting in the street as the traffic light turned green, blocked by a non sentient being incapable of understanding the consequences of its actions."
Amber KnablEmpowering innovation: The critical role of inclusive product development in the AI era
June 4, 2024

"Organizational change is less about the what and more about the how, showing the organization how to change."
Alana Washington(Remote) Service Design: A Transformation Case Study
June 8, 2022

"You have to present UX value from the stakeholder’s perspective: what will John the developer get from doing this?"
Kit Unger Jackie Ho Veevi Rosenstein Vasileios XanthopoulosTheme 2: Discussion
January 8, 2024