Rosenverse
AI-Readiness: Preparing NASA for a Data-Driven, Agile Future

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

AI-Readiness: Preparing NASA for a Data-Driven, Agile Future

Gold
Tuesday, June 10, 2025 • Designing with AI 2025

This video is featured in the AI and UX playlist and 1 more.

Share the love for this talk
AI-Readiness: Preparing NASA for a Data-Driven, Agile Future
Speakers: Erika Flowers
Link:

Summary

NASA faced increasing complexity in managing data, meeting customer needs, and streamlining processes across its diverse missions and operations. With fragmented data sources, manual workflows, and a lack of integrated AI tools, teams struggled to maintain efficiency, consistency, and innovation.

Through a cross-organizational AI-readiness initiative led by the OCIO, NASA engaged stakeholders across Service Lines, Centers, and Mission Support Offices to identify challenges, articulate use cases, and prioritize AI opportunities. Workshops, assessments, and stakeholder collaboration provided a roadmap for integrating AI solutions, enabling secure data usage, and automating repetitive tasks. Focused efforts on training, governance, and iterative implementation ensured alignment with organizational goals.

Key Insights

  • •

    Organizational culture is more critical than technology in successful AI adoption.

  • •

    AI readiness requires understanding people’s workflows, hopes, fears, and data landscapes first.

  • •

    Incremental, low-stakes experimentation builds organizational comfort with AI over time.

  • •

    Today’s AI tools are rapidly changing, so organizations should focus on stable strategic destinations rather than specific tools.

  • •

    Cross-departmental communication is vital to bridge siloed data and enable AI use across teams.

  • •

    Many AI implementations fail when tools are adopted prematurely without aligned strategy or culture.

  • •

    Human-centered design applied to AI integration helps align AI capabilities with actual user needs.

  • •

    Safe, sandboxed environments encourage employees to explore AI without risking sensitive data.

  • •

    Bring Your Own AI (BYO AI) is the emerging model, letting organizations control their AI core rather than vendor lock-in.

  • •

    The people who build and support AI systems within an organization are like the unseen heroes, akin to mission control supporting astronauts.

Notable Quotes

"Culture over technology is all that matters. Technology can’t help you out of cultural problems."

"Focus on the destination, not the vehicle, because AI tools will change every single day."

"Hope is the only thing that lets the conversation continue and reach forward."

"You have to hold people’s hands through your organization—not just hype about AI."

"If you don’t know the type of trip, how do you choose your vehicle?"

"Most of us are not Neil Armstrong; we’re the ground control building the scaffolding."

"Bring your own AI and keep control over the process rather than being locked into vendor solutions."

"Start small and learn in low-stakes ways so you can train the organization to think, act, and react to AI."

"Cross-silo communication is huge because AI is only as good as the permeable membrane between data."

"This is a paradigm, a civilization-altering step change in human capability on the scope of Prometheus bringing fire from the gods."

Ask the Rosenbot
Victor Udoewa
Radical Participatory Research: Decolonizing Participatory Processes
2022 • Advancing Research 2022
Gold
Abby Covert
Stuck? Diagrams Help
2022 • DesignOps Community
Sahibzada Mayed
The Politics of Radical Research: A Manifesto
2023 • Advancing Research 2023
Gold
Theresa Neil
Just Build Me a Dashboard!
2019 • Enterprise Community
Boon Yew Chew
Making Sense of Systems—and Using Systems to Make Sense of the Enterprise
2023 • Enterprise UX 2023
Gold
Abbey Smalley
Today’s Design Ops and Programs Landscape & Career Paths
2023 • DesignOps Summit 2023
Gold
Nalini Kotamraju
Research After UX
2024 • Advancing Research 2024
Gold
Alexis Lucio
Scaling Accessibility Through Design Systems
2022 • Design at Scale 2022
Gold
Josh Clark
Sentient Design: Crafting Intelligent Interfaces with AI
2026 • Designing with AI 2026
Gold
Angelos Arnis
Our Fragmented Identity
2026 • Rosenfeld Community
Matt LeMay
You Don’t “Get” Anyone to Do Anything
2022 • Design in Product 2022
Gold
Tim Frick
The journey of building a sustainable design practice
2025 • Climate UX Interest Group
Peter Van Dijck
Hands-on AI #1: Let’s write your first AI eval
2025 • Rosenfeld Community
Daniel Gloyd
Designing From the Inside Out: How Method Acting Can Inspire Design Research
2026 • Rosenfeld Community
Patrick Commarford
Design Staffing for Impact
2024 • DesignOps Summit 2020
Gold
Farid Sabitov
Theme Four Intro
2022 • DesignOps Summit 2022
Gold

More Videos

Peter Merholz

"You build trust by showing you understand what it takes to get something shipped and by knowing the subject matter."

Peter Merholz

The Trials and Tribulations of Directors of UX

July 13, 2023

Peter Van Dijck

"It's cognitively easier to evaluate the work somebody else did than to do it yourself. That's why LLMs can evaluate LLMs."

Peter Van Dijck

Building new AI skills: Creating outsized UX value with evals

June 10, 2026

Uday Gajendar

"Affordances seem to have fallen to the wayside in favor of flat design and revenue optimization."

Uday Gajendar Adam Richardson

From AI to Zeitgeist: Theory as the design antidote to AI hype

March 27, 2025

Katy Mogal

"Getting the data out of laptops and onto the walls made the research physical and accessible."

Katy Mogal

But Do Your Insights Scale?

March 12, 2021

Rittika Basu

"Helper texts appear when hovering on unfamiliar features, explaining what buttons or controls do."

Rittika Basu

Age and Interfaces: Equipping Older Adults with Technological Tools

February 23, 2023

Kim Fellman Cohen

"Our first problem statement was too big, so we refined it to something more doable and actionable."

Kim Fellman Cohen

Measuring the Designer Experience

October 23, 2019

Brendan Jarvis

"Fair is a choice, and we have better ones to make if we bring them into focus to build a better future."

Brendan Jarvis

It was the Best of Times. It was the Worst of Times.

September 25, 2024

Kwabena Opoku

"We are guardians and stewards of that story, giving people the agency to share their experience."

Kwabena Opoku Leonie Annor-Owiredu Sam Ladner

Methodological toolkit for unique research impact

March 11, 2026

William Newton

"We improved the core chart experience performance by 25%, faster time to save and to first edit have major impact."

William Newton Jenny Chang

How to Lead With Data, and Without Data

June 7, 2023