Summary
The Experience Org at ServiceNow is a growing and world-class organization, comprised of a diverse team of passionate and creative designers, researchers, writers, and program managers. We all share a superpower in empathizing and understanding our users’ and customers’ needs to create product experiences that people love! We embrace diversity, inclusion, and belonging (DIBs) as a business imperative, a cultural value, and a shared commitment across ServiceNow. Learn about our amazing culture, the values we believe in, our dedication to DIBs, and the open opportunities we have to join our team!
Key Insights
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ServiceNow prioritizes work-life balance with perks like half-day Fridays.
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The company quickly adapted to remote work during the pandemic, providing support and home office allowances.
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ServiceNow fosters an innovative culture reminiscent of startups due to its flexible structure.
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Employees appreciate the company's commitment to listening to feedback.
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ServiceNow's culture emphasizes creating a sense of belonging alongside diversity and inclusion.
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The organization is actively involved in mentorship programs for underserved communities.
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Regular social events and workshops promote team bonding and personal growth.
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ServiceNow's values guide decision-making processes at all levels.
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The company aims to improve diversity in hiring, achieving 37% representation in early career roles this year.
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The interview process consists of three main steps: recruiter screen, hiring manager screen, and final presentation.
Notable Quotes
"The commitment to making work better for people isn't just for our customers, it's for our team members as well."
"ServiceNow is like a large enterprise company but with the creativity and connections you get from a startup."
"Half-day Fridays were implemented to help with the work-life balance during tough times."
"Our offices are undergoing remodels to provide a modern, collaborative environment."
"The best part of ServiceNow is definitely the people; they are willing to help and support each other."
"With diversity and inclusion, we want everyone to feel they belong, not just fit in."
"We've set a goal to hire at least 25% of our early career roles from demographics we want to represent better."
"The work we do at ServiceNow is challenging but also incredibly rewarding."
"We have social events every other week to build relationships and strengthen our culture."
"Being part of a growing company that still embraces innovation is a rare opportunity."
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